Medical Assistant Candidate with Multilingual Care

Helin Rachell Aguilar Guzman

408-***-**** ****************@*****.*** San Jose, CA

SUMMARY

Reliable Medical Assistant with hands-on clinical experience. Known for quick learning, strong multitasking skills, and providing compassionate, professional patient care in fast-paced healthcare settings.

EDUCATION

Unitek College - San Jose – Medical Assisting Program 05/2025 – 01/2026

San Jose city college – San Jose – Medical assistant program 08/2024

SKILLS AND CERTIFICATIONS:

Bilingual: English and Spanish

Knowledge of MS Word, Excel, PowerPoint, Outlook

CPR Certified

Typing knowledge with a 98% accuracy, 40 WPM

4 years of customer service experience

Clinical Skills

Administrative/Transferable Skills

Vital signs

EKG/ ECG

Administered Injections

Phlebotomy

Patient care

Patient Scheduling

Charting & Filing

Basic billing and coding

Insurance claims

Telephone etiquette

EXPERIENCE

Kaiser - Union City, CA 12/2025 – 01/2026

Externship Medical Assistant

Collected and documented vital signs

Conducted patient outreach via phone and email for check-ins and follow-ups

Charted patient information accurately in the electronic medical record (EMR)

Scheduled, confirmed, and canceled patient appointments

Verified insurance eligibility and coverage

Starbucks – San Jose, CA 04/2024 – Present

Barista

Prepare and serve customized beverages in a fast-paced, high-volume environment

Communicate clearly with team and customers to ensure accurate, timely orders

Maintain cleanliness and safety standards across all workstations

Balance multiple tasks while providing friendly, efficient customer service

Michaels – San Jose, CA 11/2023 – Present

Sales Associate

Assisted customers with product selection and checkout, providing friendly, efficient service

Maintained organized sales floor and ensured accurate product displays

Handled transactions and returns using POS system with attention to detail

Supported team in meeting daily sales and service goals

Denny's Restaurant – Santa Clara, CA 09/2022 – 08/2023

Server

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