Route Driver with Customer Service Expertise

ALFRED BONILLA

Santa maria, CA ***** 820-***-**** ****************@*****.*** WWW: Bold Profile Professional Summary

Dynamic retail professional with extensive experience at excelling in visual merchandising and customer service. Proven ability to enhance store displays and optimize inventory management. Recognized for strong problem-solving skills and effective communication, driving customer satisfaction and operational efficiency. Committed to maintaining high standards in all merchandising activities.

Accomplishments

• Achieved 100% of sales quote.

• Completed manager training program.

• Used Microsoft Excel to develop inventory tracking spreadsheets.

• Resolved product issue through consumer testing. Skills

• Visual merchandising • Plan-o-gram creation

• Merchandise planning • Interior and exterior displays

• Pricing strategy • Event promotion

• In-store support • Customer service

• Teamwork • Problem-solving

• Problem-solving abilities • Cleaning and sanitizing

• Reliability • Excellent communication

• Graphic design • Pricing and shelf labeling

• Relationship building • Hand and power tool operation

• Adaptability and flexibility • Flexibility

• Clear communication

Work History

Retail Merchandiser 09/2025 to 12/2025

Way To Go Merchandising – Santa Maria, CA

Responsibilities of a Retail Merchandiser

- Offload freight

- Stock merchandise

- Cleaning and zoning shelves and fixtures

- Perform duties in a timely and efficient manner

- Provide excellent customer service

- Other merchandising activities as required

- Adhere to all safety guidelines and procedures

- Will include working in Ambient and Non-Ambient control areas

- Could include working in On-site Connex Trailers

- Cleaning of Gondola/Sales Floor fixtures in building

- Building/Disassembling of fixtures and related items

- Modular work/Resetting

- Lifting 50lbs, bending, twisting, standing for long periods of time, continual use of hands and arms. Owner 01/2009 to 10/2024

La Joya Video – Santa Maria, CA

* Buy and sell retail items

* Customer service

* silk screening

* Inventory

Butcher 01/2004 to 10/2009

El Toro Market – Santa Maria, CA

* Dispatching customers

* Meat Cutter

* customer service

* counting inventory

Education

High School Diploma

Delta High School - Orcutt California

Certifications

Some College and High School

Languages

English

Native or Bilingual

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