Operations Leader - Team Development & Efficiency Expert

Tiffanie Bantin

Hampton, GA

470-***-****/********@*****.***

PROFESSIONAL SUMMARY

Operations and team management professional with 29 years of progressive leadership experience. Skilled in supervising and developing teams of 10–15 employees, managing daily operations, improving workflow efficiency, and ensuring compliance with policies and procedures. Experienced in inventory management, scheduling coordination, process improvement, and staff training. Recognized for problem-solving, cross-department coordination, and achieving measurable improvements in operational accuracy and team performance.

CORE COMPETENCIES

Team Leadership & Staff Development

Operations & Workflow Management

Inventory & Supply Coordination

Scheduling & Resource Allocation

Process Improvement & Error Reduction

Compliance & Documentation Oversight

Administration & Office Operations

Customer Service & Stakeholder Communication

Policy Implementation & Training

Audit Preparation & Regulatory Compliance

PROFESSIONAL EXPERIENCE

Clinical Supervisor & Front Office Coordinator

First Ga Physician Group, Peds Peachtree City, Ga 09/2016-01/2026

Supervise, train, and evaluate 10–15 staff members across clinical and administrative functions

Manage daily operations, including workflow optimization, staff scheduling, and resource allocation

Implement process improvements to reduce errors and increase operational efficiency

Oversee inventory and supply management, ensuring accuracy and timely procurement

Ensure compliance with policies, regulations, and internal standards

Serve as primary point of contact for operational and administrative concerns, resolving issues efficiently

Improve cross-department communication to enhance overall team performance

Lead Medical Assistant & Vaccine Coordinator

Southern Crescent Peds Stockbridge, Ga 08/2001-09/2016

Led team operations, including scheduling, staff training, and workflow coordination

Managed inventory tracking, forecasting, and supply control to reduce errors and waste

Developed and implemented process improvements to improve operational efficiency

Ensured compliance with internal protocols and regulatory standards

Prepared reports and documentation for audits and operational review

Served as a liaison between team members and leadership to improve collaboration and performance

Earlier work experience

Eagles Landing Family Practice / 07/1997-04/1999

ROCOR Transportation Company / 10/1994-03/1996

CERTIFICATIONS

Certified Registered Medical Assistant (CRMA)

CPR/BLS Certification

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