IT Director Digital Transformation & Enterprise Systems

Lee Hennager

303-***-**** ***.********@*****.*** Elizabeth, CO

IT OPERATIONS & ENTERPRISE SYSTEMS

●Results-driven IT Director with 20+ years extensive experience in digital transformation and enterprise systems integration. Well-versed in infrastructure design and cybersecurity, with notable accomplishments in achieving significant operational efficiency gains of 20-25% through cloud migrations and modernization of IT operations. Proven track record in leading IT governance and vendor management, having surpassed organizational goals in technology innovation and maintaining a best-in-class security posture. Committed to leveraging expertise to drive technology enhancements and optimize IT environments for strategic growth.

●Skilled at team leadership over 15 years and modernizing IT operations utilizing ITSM frameworks, network upgrades and scalable SaaS-based solutions.

WORK EXPERIENCE

ACME Distribution Aurora, CO

Director of IT Jan 2018 – Oct 2025

●Managed a team of 6 IT professionals, successfully enhancing enterprise infrastructure, boosting system security, and spearheading technology innovation, which significantly increased team efficiency and project outcomes.

●Partnered with executive leadership to align IT strategy with organizational goals, improving efficiency, scalability, and cost-effectiveness.

●Oversaw cloud migration initiatives, virtualization adoption, and enterprise integrations, achieving roughly 20% operational efficiency gains. Streamlining vendors partnerships and improving system uptime to 99.999%.

●Led the cybersecurity strategy to safeguard sensitive data and achieve regulatory compliance, cutting incident risks by roughly 25% through enhanced firewall management and proactive monitoring.

●Spearheaded the modernization of core systems (VMware, Veeam, Sentinel One, Fortinet, HPE), including a billing system rewrite and research into new warehouse management solution (WMS) and transportation management solution (TMS).

●Managed identity and endpoint security with robust profiles and EDR enhancements that reinforced internal systems robustness and supported scalable IT operations.

ACME Distribution Aurora,CO

Network Engineer Jan 2014 - Jan 2018

●Designed and deployed network infrastructure for a 3.5M+ sq. ft. across 7 warehouses, including 200+ cameras and 200+ access points (Ruckus, Meraki, Cisco).

●Ensured optimal performance with virtualization (VMware), scalability and security across enterprise networks with redundant Fortinet firewalls and SDWAN (Fortinet, Meraki).

●Delivered reliable, high availability networking solutions (HPE, Cisco, Meraki, Ruckus), reducing downtime by roughly 30%.

●Collaborated with cross-functional teams to integrate SaaS solutions, boosting network performance by 20% and enhancing operational efficiency.

Apsley Technical Training and Consulting, Inc. Elizabeth, CO

CEO and Trainer Jan 2011 - Jan 2014

●Oversaw all technical and operational aspects of a nationwide IT training organization, enhancing training efficiency by roughly 25%.

●Directed a team of 7 Citrix trainers and managed IT infrastructure supporting 10+ concurrent virtual classrooms (30 students each).

●Managed company servers, help desk, and accounting systems to ensure seamless operations.

●Implemented ITSM best practices to streamline support workflows and improve service delivery.

Potestio Brothers Equipment, Inc.

Sales & IT Operations Roles Jan 2002 - Jan 2011

●Implemented a major ERP migration to Charter Software, consolidating key business systems and improving process efficiency by roughly 40%.

●Provided IT governance and continuity planning across multi-site operations, significantly boosting operational efficiency and reducing downtime by 30%.

●Hardworking tractor sales professional with 10 years of experience specializing in John Deere compact utility tractors. Known for honest advice, hands-on product knowledge, and a commitment to helping customers find the right equipment for their needs.

CDI Telecom Littleton, CO

System Support Engineer & Qwest T-1 Line Engineer Jan 2001 - Jan 2002

●Administered servers, WAN, and T-1 connectivity and engineered circuits for Qwest, achieving nearly 10% performance improvement.

Hensman Technology Castle Rock, CO

Lead Systems Engineer – Quote from owner “Best field tech he has ever seen” Jan 1999 - Jan 2001

EDUCATION

Palomar Technical College

Computer Science Coursework

MiraCosta College

Business Management Coursework

SKILLS

Core Competencies: Consultative Selling & Solution Design, Client Relationship Management (C-Suite & Enterprise), Vendor Negotiation & Partner Management, SaaS, ERP, Cloud & Cybersecurity Solutions, Strategic Planning & Business Alignment, Team Leadership & Development, Stakeholder management, Analytical Skills, Business Development, Distributed Systems, Product management, Sales Experience, Strategic Planning, Agile Methodologies, Coaching, Account management, Budget Management, Client Management, Accounting, Project Management, Windows Server, Inside Sales, Networking, Cisco Networking, Networking Protocols, SD WAN, VPN, Citrix, VMWare, Computer Hardware, Virtualization, Information Security, Director Of IT, Business Relationship Management

Enterprise Applications & IT Governance: ERP, HRIS, Workday, ITSM, Vendor Management, IT Compliance & Governance, Enterprise Systems Integration

Network & Security Operations: Network Infrastructure, Endpoint Security, Cybersecurity & Risk Management, Okta, Azure AD, Kandji, Jump Cloud, Infrastructure Design & Optimization, HPE, Cisco, Meraki, Ruckus, Palo Alto, Fortinet, Sentinel One, Veeam, VMware, Keyence, Microsoft

REFERENCES

Charles “CJ” Johnson Owner, BWS Logistics **.*******@***-*********.*** 708-***-****

Chris Donnell Director of IT, YMCA of Greater Long Beach *********@*****.*** 720-***-****

Errol Gonzales VP of Sale Made4Net, Made4Net ********.********@*****.*** 904-***-****

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