Aspiring Operations Manager with Entrepreneurship Experience
Resume:
Justin Woods
Cookeville, TN 38501
*********@******.***
EDUCATION
August 2007-May 2019
Red Boiling Springs High School
• President of the senior class
• Planned multiple events including
graduation, prom, and class reunions
• President of FBLA for two consecutive
years.
PROFESSIONAL
EXPERIENCE
September 2025- Present
August 2024- September
2025
August 2024- Present
Shift Leader, McDonalds
• Led shifts by assigning tasks,
monitoring workflow, and ensuring
compliance with company standards
for food safety, cleanliness, and
customer service
• Trained and supported crew
members, addressing performance
issues and fostering a fast-paced,
team-oriented work environment
• Handled cash management,
including drawer counts and
deposits, while resolving customer
concerns to maintain efficient
operations and guest satisfaction
Assistant Store Manager, Big Lots
• Assisted in daily store operations,
including opening/closing
procedures, cash handling, inventory
management, and loss prevention to
ensure smooth and compliant store
performance
• Supervised, trained, and motivated
team members, providing coaching
and performance feedback to
improve productivity, customer
service, and overall morale
• Supported sales goals and
merchandising standards by
coordinating floor resets, managing
stock flow, and resolving customer
concerns to drive a positive shopping
experience
Business Owner, Nocturnal Crumbs
• Prepare and analyze financial reports
to track business performance and
inform strategic decisions.
Summer 2024
May 2023- August 2024
• Maintain high standards of quality
control to ensure that all products
meet customer expectations and
industry standards.
• Achieve consistent sales growth by
identifying new business
opportunities and expanding the
customer base.
• Develop and implement marketing
strategies to promote the business
through social media, local
advertising, and community events.
• Successfully manage all aspects of
the cake decorating business,
including budgeting, inventory
management, and financial planning.
Social Media Intern, Bookstr
• Develop and schedule engaging
content for various social media
platforms (e.g., Facebook, Instagram,
Twitter, LinkedIn).
• Monitor and analyze social media
performance using tools like Google
Analytics, Hootsuite, or native
platform analytics.
• Respond to comments and
messages, fostering a positive
community and encouraging user
interaction.
• Stay updated on social media trends
and best practices to ensure content
is relevant and engaging.
• Work closely with the marketing team
to align social media content with
overall marketing strategies.
Assistant Store Manager, bealls
• Managed day-to-day operations and
assigned tasks
• Resolved customer complaints
efficiently while maintaining
excellent customer service.
• Built employees knowledge with
training and mentoring
• Assisted in the recruiting process,
hiring, and retaining top talent
• Coordinated with manager to set
specific and actionable goals based
on established KPIs
Dec 2023- May 2023 Sales Intern, Dryden Group
• Directed sales by leading my team
• Learned back-office procedures for a
sales office
• Compiled a sales strategy
Aug 2020- May 2023 Assistant Store Manager, Dollar General
• Trained new hires on the proper
use of equipment, job duties, and
safety regulations
• Managed store opening and
closing procedures to ensure
safety and security.
• Addressed customer's complaints
with professionalism and courtesy
SKILLS &
ABILITIES
• Input • Loss Prevention
• Winning Other Over • Business Development
• Communication • Department Oversight
• Positivity • Employee Coaching
ACCOMPLISHMENTS
• Obtained Career Technical Education
(CTE) for office business
management in high school.
• Won Research and Creative Inquiry
Day at TN Tech
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