Executive Assistant & Operations Coordinator

Genine Allizzo

SUMMARY

Diligent and detail-oriented executive assistant with 10+ years of experience in client services, operations, and project coordination. Proficient in managing teams, ensuring document integrity, and reducing client complaints. Skilled in time management, organizational skills, and technical content development. Proven ability to increase productivity and drive results in a variety of settings.

CERTIFICATIONS

• LinkedIn Certification; Microsoft Excel: Using Basic Formulas and Functions Levels I & II

• LinkedIn Certification; Microsoft Excel: Data Analysis and Visualization SKILLS

• Adobe Acrobat

• Adobe InDesign

• Branding

• Budgeting

• Cross-Functional Teamwork

• Microsoft Excel

• Microsoft PowerPoint

• Microsoft Word

• SharePoint

• Technical Content Development

PROFESSIONAL EXPERIENCE

September 2021 – Present Acosta Inc

Client Services Manager

• Ensured document integrity and relevancy by maintaining an updated SharePoint library for internal and client use.

• Contributed to a 40% increase in productivity by conducting thorough workload assessments and devising new operational processes.

• Responsible for managing teams to effectively set up, reset and remodel display placements inconvenient and grocery stores. Including Target, Walmart and Kroger.

• Leveraged time management and organizational skills to efficiently support executives with project support, data tracking, and budgeting.

• Reduced the number of client complaints by being consistent with email follow up and thoroughness.

March 2020 – July 2021 Chevron

Scribe - Administrative Assistant

• Transcription of daily meetings.

• Provided administrative support by conducting research, handling information requests and performing administrative functions.

• Scribe for ongoing risk analysis studies.

• Updated weekly intranet SharePoint site for internal and client-based needs.

• Maintained records management and performed basic bookkeeping.

• Filed and retrieved corporate documents, records, and reports, both physically and electronically.

March 2015 – October 2017 Anchor QEA, LLC

Operations Assistant

• Facilities support for 25+ Anchor QEA offices.

• Processed 300+ invoices a month which included: updating contact information and authorized users with vendors, analyzing lead times for invoice processing and requesting extensions.

• Troubleshot office issues such as phone/internet support and building maintenance and gave status updates to Operations, Facilities and IT managers.

• Communicated vendor and maintenance appointments to local staff.

• Supported office moves for new and existing offices, roughly 3-4 a year. This included setting up utility accounts, ordering start office and kitchen supplies, scheduling deliveries such as appliances, copiers, plotters.

• Prepared and updated offices with Health and Safety Plans. July 2013 – March 2015 Anchor QEA, LLC

Project Coordinator

• Coordinated WebEx meetings and travel arrangements.

• Converted project documents to PDF, scanned and bind project related work.

• Created marketing brochures and booklets.

• Maintained monthly invoicing.

• Tech edited memos and project documents.

• Managed expense reports and discretionary budgets.

• Coordinated monthly project coordinator meetings. EDUCATION

Alternate Route Teaching Certificate in English

University of Southern Mississippi - Hattiesburg, MS Bachelor of Arts in Communications

University of South Alabama - Mobile, AL

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