Administrative Assistant with 18+ Years Experience

CAREER SUMMARY

An accomplished Administrative Assistant with 18+ years of experience in office management and coordination. Skilled in optimizing administrative processes, resulting in improved efficiency and productivity demonstrating a consistent ability to adapt to dynamic environments.

Proactive

Excellent Communication Skills

Strong Computer Skills

Strong Organizational Skills

Strong Prioritization Skills

Excellent Problem Solving

Attention to Detail

Multi-tasking Skills

Time Management

Extremely literate in clerical and office skills including accounts payable, expense reconciliation, invoicing, reporting, project management, operational requests, event management, electronic file tracking, document management, workflows, management of SharePoint sites for collaboration purposes.

TECHNICAL SKILLS

Microsoft 365 (Word, Excel, PowerPoint, Outlook, SharePoint, Teams, OneNote, Visio) Zoom, Google, WebEx, Skype, Lync, PeopleSoft, HDMS, ISFR, HRIS, HMIS, Adobe Acrobat, FrontPage, JDE, iRequests, SAP, Markview, QuickBooks, Oracle Financials, True North, MyEducation, Salesforce and RightCrowd. Typing Speed 65wpm.

PROFESSIONAL EXPERIENCE

International Finance Admin / Library Assistant (Temporary) Mar 2024 – Oct 2024

School District 22, Vernon, BC

•Administered International Finance payments from vendors and students, ensuring accuracy and compliance

•Prepared Visa reconciliation statements for payment to facilitate timely processing

•Delivered efficient word processing services, including preparation of confidential reports, correspondence, financial documents, and a variety of records

•Maintained department supplies and equipment inventories to ensure optimal stock levels

•Monitored departmental accounts for accuracy, variances to budgets, performing financial transactions while maintaining records of all financial transactions.

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Administrative Support Assistant (Temporary) Jan 2023 - Jul 2023

BC Hydro, Vernon, BC

•Managed weekly Emergency HelpDesk Calendar schedules for Lower Mainland and BC Interior, ensuring effective resource allocation

•Coordinated the flow of information by maintaining SharePoint sites optimizing communications

•Administered SAP time, labour, and expenses, while overseeing catering and stationery supplies to support office functions.

Senior Administrative Assistant Oct 2020 - May 2022

Epicor Software Corporation, Vernon, BC

•Executed timely payments of invoices to vendors, enhancing financial accuracy and vendor relations

•Administered Health and Safety Program and facilitated safety meetings to promote workplace safety

•Prepared agendas and meeting minutes, ensuring clear communication of discussions and action items

•Coordinated employee engagement activities for 72 team members, fostering team cohesion and morale.

Susanne D. Lankhaar 403-***-**** Page 2

Business Analyst, Corporate Services (Contract) Apr 2018 - May 2020

Husky Energy Inc. Calgary, AB

•Ensured timely and critical payment of rents exceeding $5MM monthly, safeguarding financial commitments

•Prepared payment contracts for all new property lease agreements to align with corporate policy

•Created detailed spreadsheets outlining the breakdown of operating and rent costs, enhancing financial transparency.

Executive Assistant / Administrative Assistant (Contract roles) Dec 2016 - Oct 2017

Provincial Health Services Authority (PHSA) Vancouver, BC

•Delivered confidential administrative support to Directors and staff, ensuring operational efficiency

•Prepared meeting minutes and agendas, promoting clear communications among stakeholders

•Managed Outlook calendars, optimizing scheduling and prepared Board correspondence.

Executive Assistant (Contract) to Regional Managers, Lower Mainland Jun 2016 - Dec 2016

BC Hydro, Surrey, BC

•Provided comprehensive administrative support to regional managers and team members, enhancing departmental efficiency.

Executive Assistant (Contract) to Vice President Subsurface, Oil Sands May 2015 - Nov 2015

Husky Energy Inc. Calgary, AB

•Delivered high-level administrative support to Vice President and 45 team members, ensuring seamless operations.

Senior Administrative Assistant, Production Services Oct 2014 - Mar 2015

Weatherford Partnership Canada, Calgary, AB

•Prepared day-to-day correspondence and reports, facilitating effective communication within team

•Managed Outlook calendars for scheduling, ensuring optimal use of time

•Processed and coded invoices for payment through JDE, enhancing financial operations.

Senior Administrative Assistant (Contract), Corporate Planning Application Group (CPAG)

The City of Calgary, Calgary, AB Aug 2013 - Mar 2014

•Prepared meeting agendas and minutes for Corporate Planning Applications Group (CPAG) Business Office, promoting organized discussions

•Provided SharePoint expertise to manage and maintain SharePoint sites, enhancing project collaboration.

Senior Administrative Assistant, Renewable Energy and Transmission Jun 2010 - Apr 2013

Enbridge Inc. Calgary, AB

•Delivered administrative support to three Directors and 20 staff members, ensuring smooth operations

•Coordinated Renewable Energy and Transmission SharePoint Site, facilitating efficient information sharing.

EDUCATION

Business Management (Human Resources) Certificate - University of Calgary, Calgary, AB

High School graduation (Grade 12) Diploma

VOLUNTEER EXPERIENCE

Canadian Red Cross – Emergency Responder 2022 to present

Calgary Drop In Centre 2012

Calgary Food Bank 2011

Lady Queen of Peace Ranch Christmas yearly event for children 2001 - 2014

Member of Executive Women International 2001 - 2007

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