Senior Program Manager - AI & Cross-Functional Delivery
Resume:
Arun Kumar Sampath Kumar
Bengaluru, Karnataka
*********@*******.***
https://www.linkedin.com/in/arun-kumar-sampath-kumar-73854a17/ Executive Summary:
Dynamic Senior Program Manager with a proven track record, excelling in program/project management and stakeholder communications. Adept at leading cross-functional teams to deliver strategic initiatives on time and within budget.
Recognized for enhancing team productivity and implementing process improvements that drive efficiency and cost savings. A talented professional, considered a knowledgeable leader and a dedicated problem solver. Brings over 26 years of valuable expertise to forward company objectives.
Attentive to detail with experience in coordinating projects, programs and improvements.
Experience: Tech Mahindra Bengaluru, Karnataka
Program Manager P2 January 2023 to September 2025
y Managed cross-functional teams for successful project completion within deadlines and budgets.
y Managed multiple strategic projects with numerous sub-projects or workstreams.
y Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure. y Established strong relationships with key stakeholders, ensuring support for program initiatives.
y Built teams to address project goals and objectives for multiple projects and collaborated alongside cross-functional stakeholders to manage strategic initiatives.
y Led end-to-end program delivery, multi-domain and partnered with engineering, data, architecture, security, and risk teams to deliver production?grade AI solutions.
y Managed dependencies across multiple workstreams (platform, data, models, compliance, infrastructure).
y Established program governance, metrics, milestones, and risk management aligned with financial services standards. y Translated business use cases into executable AI programs with clear outcomes (productivity, revenue, risk reduction). y Ensured compliance with model risk management, data privacy, and regulatory requirements.
Alligator Technologies Coimbatore, Tamilnadu
Director of Engineering March 2020 to May 2022
Acquired by HealthChampion and renamed as Calcium Health. y Built strong teams through selective recruitment and post-hire Arun Kumar Sampath Kumar Page 2
mentorship of junior engineers.
y Evaluated emerging technologies to identify opportunities for integration into existing systems or to develop innovative solutions. y Streamlined engineering processes for increased efficiency, leading to faster project completion and reduced costs. y Developed high-performing engineering teams through strategic hiring, focused mentoring, and performance management initiatives.
y Managed budgets effectively while ensuring resource allocation aligned with company goals and objectives.
y Led successful product launches by coordinating multidisciplinary teams and ensuring timely delivery within budget constraints. y Significant Achievements: Played a significant role in rapid revenue growth by leading a team of 25+ developers in conceptualizing and developing the COVID Management SAAS model product in 6 weeks, grossing nearly m in revenue during FY 2020-21 and m in 2021-22.
Omega Healthcare Bengaluru, Karnataka
Senior Manager Software February 2017 to January 2020 y Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business. y Implemented and developed operational standards, policies and procedures.
y Held monthly meetings to create business plans and workshops to drive successful business.
y Provided strong leadership to enhance team productivity and morale.
y Led cross-functional teams to achieve project milestones and deliver high-quality results.
y Consistently met or exceeded annual performance targets set by senior leadership.
y Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
y Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
y Significant Achievement 1: Innovative one-of-a-kind product development by leading a team of 3+ data scientists in implementing deep learning medical coding and medical report OCR extraction software as part of medical coding product development using CNN and RNN models with over 92% accuracy. y Significant Achievement 2: Played an important role in revolutionizing the software division by transforming the division from being an internal support entity to a revenue-generating entity in a span of 1.5 years.
Harman Connected Services Bengaluru, Karnataka
Project Manager June 2013 to January 2017
Arun Kumar Sampath Kumar Page 3
y Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
y Planned, designed, and scheduled phases for large projects. y Identified plans and resources required to meet project goals and objectives.
y Measured and monitored project performance to identify areas of improvement and perform adjustments.
y Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track. y Met project deadlines without sacrificing build quality or workplace safety.
y Established effective communication among team members for enhanced collaboration and successful project completion. y Coordinated with cross-functional teams to resolve project issues and mitigate risks.
y Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution. y Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring the timely delivery of high-quality results.
y Significant Achievement: Played an important role in agile transformation. Played an important role as part of a technical core group in successfully leading and directing the Agile review board to implement organization Agile transformation, adopting best industry standards and practices, reducing high overhead costs and improving the organization's gross margin.
Accenture India Pvt Ltd Bengaluru, Karnataka
Associate Manager December 2006 to May 2013
y Initiated process improvements to reduce loss through innovative operational procedures, resulting in enhanced productivity levels. y Managed cross-functional projects, ensuring timely completion and alignment with company objectives.
y Led team meetings regularly to discuss progress updates, identify challenges or restrictions, and guide successful project completion. y Enhanced team productivity by implementing efficient project management strategies.
y Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
y Successfully managed multiple high-priority tasks simultaneously while maintaining streamlined resource allocation. Singapore Computer Systems Singapore
Application Specialist May 2004 to November 2006
y Facilitated training and support for end-users regarding the adoption of new technologies.
y Contributed to sales growth by demonstrating product expertise Arun Kumar Sampath Kumar Page 4
during client presentations and negotiations.
y Mentored junior team members in both technical skills development and adherence to company values and best practices.
y Increased customer satisfaction ratings through prompt resolutions of technical issues via phone, email, or on-site assistance. y Performed on-site and in-house benchmark testing, data analysis, and reports.
y Implemented efficient processes to enhance application support, improving overall performance.
India Intellisys Chennai, Tamilnadu
Analyst Programmer March 2002 to April 2004
y Tested and deployed searchable and highly available software products.
y Collaborated with cross-functional teams to deliver successful, comprehensive and efficient software.
y Continuously updated programming skills through self-directed learning opportunities, staying current with IT industry trends and best practices.
y Maintained continuous learning, acquiring knowledge and best practices to ensure transparent manual removal.
y Provided technical support using knowledge of complex technology to solve problems and support new projects. y Performed maintenance and short-term testing in various software applications to remove errors
Scorp IT Solutions Pte Ltd Singapore
Analyst Programmer August 2000 to February 2002
y Supported business growth by researching and implementing cutting-edge technologies, including existing solutions. y Evaluated multiple software solutions during project assessments and facilitated planning and deployment in the migration planning stage.
y Collaborated closely with clients to establish specifications and system designs.
y Developed user-friendly interfaces that improved customer organization and increased project satisfaction rates. y Updated documentation with project developers to capture changes.
y Managed complex projects with competing priorities while maintaining clear communication among stakeholders. Blue Chip Computer Consultants Chennai, Tamilnadu
Analyst Programmer November 1997 to July 2000
y Authorized code fixes and enhancements for inclusion in future releases and revisions.
y Managed complex projects with competing priorities while maintaining clear communication among stakeholders. Arun Kumar Sampath Kumar Page 5
y Developed user-friendly interfaces that improved customer organization and increased project satisfaction rates. y Collaborated closely with clients to establish specifications and system designs.
y Provided technical support using knowledge of complex technology to solve problems and support new projects. Certifications: y Certified DevOps Associate
Æ CloudTrain 2025
y Certified Scrum Master
Æ Scrum Alliance 2013
Skills: y Program Governance and Delivery - Expert y Cross-Functional Leadership - Expert
y Agile Delivery (ADO, Jira, Confluence, Aha) - Expert y Risk Mitigation and Budget Oversight - Expert
y .NET Core Framework - Experienced
y SQL Server / PostgreSQL / MongoDB / Clickhouse - Expert y DevOps / Pulumi / Terraform - Experienced
y Azure / AWS / GCP Cloud Computing and Transformation - Experienced
y Analytics (PowerBI / Tableau) - Experienced
y AI (DL/ML) - Skillful
y NLP / LLM (ChatGPT, Claude, Gemini, Veo) / Agentic AI / Engineering Engine- Skillful
Education: Institute of Chartered Financial Analysts of India Chennai Advanced Diploma in Business Management 2012
This is a month, career-focused program designed to equip professionals with strategic, practical skills in marketing, finance, HR, and operations. It prepares graduates for managerial roles. Aptech Education Chennai
Advanced Diploma in Software Engineering 1997
This is a 18-month, career-focused program designed to equip learners with intensive, practical skills in software development, programming languages, database management, and web technologies. It prepares students for roles like software developers or IT specialists.
University of Madras Chennai
Bachelor of Science in Mathematics 1996
This is an undergraduate degree focusing on pure and applied mathematics, fostering analytical, logical, and computational skills. It covers subjects like Algebra, Calculus, Differential Equations, and Real/Complex Analysis, preparing students for careers in finance, data analysis, IT, research, and academia.
Arun Kumar Sampath Kumar Page 6
National Institute of Information Technology Chennai Advanced Diploma in Systems Management 1994
This is a 24 month specialized program designed to equip students and IT professionals with advanced skills in computing, and IT project management. It bridges the gap between technical knowledge and leadership roles, offering career paths like System Administrator, Software Engineer, and IT Manager.
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