Agile Program Manager - Scrum Master - AI Delivery

OLUWAFUNKE FOLARIN

Pea Ridge, Arkansas • 336-***-**** • *********@*****.*** • LinkedIn: /in/oluwafunke-folarin SUMMARY

Delivery-focused Agile Program Manager and Certified Scrum Master with a strong background in tech operations, cross-functional program delivery, and Lean-Agile transformation. Skilled in orchestrating AI-driven initiatives, streamlining workflows, and accelerating delivery across engineering and product teams. Recognized for driving efficiency, reducing cycle time, and fostering transparent, high-performing team cultures through data-driven decision-making and continuous improvement. n

CORE COMPETENCIES

Agile & Scrum Leadership • Program Delivery & Execution • Cross-Team Coordination • AI & Technology Operations • Process Optimization • Stakeholder Management • Change & Risk Management • Continuous Improvement • SAFe Practices • Data-Driven Metrics (Velocity, Cycle Time, Flow Efficiency) n

PROFESSIONAL EXPERIENCE

WALMART GLOBAL TECH — Bentonville, AR

Analyst III, Technology Operations – ECE Strategy & Operations (Agile Delivery) 2022–2025

• Led Agile transformation for Global Engineering teams, serving as Scrum Master to drive predictable, high-quality delivery of technology initiatives.

• Directed multiple cross-functional programs, including the Cycle of N initiative and Windows 11 upgrade, coordinating dependencies across engineering, product, and vendor teams.

• Facilitated Agile ceremonies (planning, refinement, reviews, retrospectives) and implemented continuous delivery practices that improved sprint predictability and cycle time.

• Designed advanced Jira dashboards and backlog management systems to enhance transparency and reduce bottlenecks, improving sprint flow and task visibility.

• Orchestrated change management and compliance activities, aligning engineering deliverables with enterprise policies and operational readiness standards.

• Strengthened stakeholder alignment through structured communication, metrics-driven updates, and risk visibility mechanisms.

• Mentored product owners and engineers on Agile principles, tooling (Jira, Confluence), and onboarding best practices—boosting team readiness and cross-functional collaboration.

• Recognized as Culture Champion and Inspire Badge recipient for promoting collaboration, recognition, and psychological safety within Agile teams. n

UNIVERSITY OF NORTH CAROLINA AT GREENSBORO — Greensboro, NC Graduate Assistant, The Graduate College

2020 - 2022

• Supported operational efficiency across graduate programs by refining administrative workflows and implementing process improvements that streamlined communication and document handling.

• Collaborated on data analytics initiatives to track admission processes and performance outcomes, improving responsiveness and decision-making.

• Managed process optimization and strategic alignment projects within the Leadership Empowerment and Diversity in IT (LEAD-IT) program.

• Designed tracking systems to evaluate workshops and training impact, aligning departmental activities with institutional goals.

• Supported research and analytics projects through data collection, visualization, and workflow improvement initiatives.

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COVENANT UNIVERSITY — Ota, Nigeria

Manager, Strategic Business Services (Program & Operations Management) 2009–2016

• Directed multi-unit operations (bookstore, supermarket, food service, guest housing) with a focus on Agile-inspired process improvement, team alignment, and business growth.

• Achieved 30%+ profit growth through vendor negotiations, inventory optimization, and workflow redesign.

• Led cross-functional teams in strategic planning, risk management, and performance improvement, reducing inefficiencies and improving service quality.

• Oversaw budgeting, forecasting, and compliance operations to ensure sustainable growth across business units.

Supervisor, Guest House

2007–2009

• Supervised 60+ employees, optimizing daily service operations and staff performance to achieve a 35% increase in guest satisfaction and 20% occupancy growth. n

EDUCATION

M.S., Informatics and Analytics (Computational Analytics) — University of North Carolina at Greensboro M.S., Public Administration — Covenant University

B.A., History — University of Ibadan

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CERTIFICATIONS

• Certified Scrum Master (CSM) – Scrum Alliance (Valid through 2026)

• Professional Scrum Master (PSM) – Scrum.org

• Business Analysis for Project Managers – LinkedIn Learning

• SAFe Practitioner (in progress)

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SELECTED ACHIEVEMENTS

• Delivered enterprise-level Windows 11 upgrade initiative with 98% compliance and zero critical incidents.

• Reduced tool dependency costs through custom-built Excel Gantt systems and optimized Agile visibility tools.

• Established Agile onboarding and mentoring frameworks that reduced ramp-up time for new team members by 40%.

• Actively contributed to Walmart’s Agile Community of Practice through process documentation, retrospectives, and knowledge sharing.

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