Operations & Financial Operations Leader

TYRELLE J. SMITH

Cleveland, OH (Open to Hybrid & Remote)

Email: ************************@*****.***

OPERATIONS & FINANCIAL OPERATIONS

PROFESSIONAL

Operations • Financial Processing • Compliance • Data Integrity • Team Enablement Results-driven operations professional with 10+ years of experience supporting financial operations, data integrity, compliance, and cross-functional workflows in regulated and high-volume environments. Proven ability to improve accuracy, streamline processes, and support team performance. Trusted partner to leadership; frequently selected to mentor new hires and stabilize operations during periods of change. Seeking a role in operations, financial operations, or administrative management. CORE COMPETENCIES

• Operations Management & Process Improvement

• Financial Processing & Account Reconciliation

• Compliance & Risk Mitigation

• Data Integrity & Quality Control

• Cross-Functional Collaboration

• Training, Onboarding & Mentorship

• Accounts Payable / Accounts Receivable Support

• Documentation, Reporting & Audits

• High-Volume Transaction Environments

• Stakeholder & Client Support

Tools: Microsoft Excel (advanced formulas, data validation), Microsoft Word, Financial

& Administrative Systems, Records Management

PROFESSIONAL EXPERIENCE

Operations Associate

Equity Trust — Westlake, OH Aug 2024 – Present

• Process and review high-volume financial transactions and fund deposits while ensuring adherence to federal regulations and internal compliance standards

• Maintain accuracy and integrity across sensitive client financial accounts through detailed review and documentation

• Serve as a knowledge resource for new associates, providing informal training, guidance, and workflow clarification

• Collaborate with cross-functional teams to reduce processing errors and improve transaction turnaround time

• Identify workflow inefficiencies and escalate improvement opportunities to leadership

Key Skills: Financial Operations, Compliance, Risk Reduction, Transaction Accuracy, Team Support

Fulfillment Center Associate (Cross-Trained)

Amazon — Cleveland, OH Aug 2023 – Jun 2024

• Cross-trained in Pick, Stow, Count, and Shipping Dock operations in a fast-paced, metrics-driven environment

• Supported leadership by reinforcing process adherence, quality standards, and safety protocols

• Assisted with onboarding support and peer coaching to improve team productivity and accuracy

• Recognized for reliability, adaptability, and ability to quickly master new workflows

Key Skills: Operations Support, Process Compliance, Quality Control, Training Assistance

Data Integrity Manager

Case Western Reserve University — Cleveland, OH Sep 2022 – Jun 2023

• Managed financial and intellectual property data for the Technology Transfer Office, ensuring regulatory and reporting compliance

• Supported accounts payable and receivable functions, vendor coordination, and financial documentation

• Improved record-keeping and data governance practices to enhance audit readiness and reporting accuracy

• Partnered with finance leadership to maintain clean, reliable datasets for institutional decision-making

Key Skills: Financial Data Management, AP/AR Support, Compliance, Process Improvement

Data Entry Specialist

Kelly Services (CWRU Assignment) — Cleveland, OH Oct 2016 – Mar 2022

• Provided long-term data and administrative support across multiple university departments

• Processed academic, financial, and operational records with high accuracy and confidentiality

• Assisted department leaders with documentation cleanup, reporting, and workflow optimization

• Trusted for consistency, discretion, and ability to manage sensitive information Key Skills: Data Accuracy, Administrative Operations, Reporting, Records Management IC Administrator

LaserShip — Garfield Heights, OH Jul 2017 – Apr 2018

• Conducted background checks and employment verification for independent contractors

• Managed onboarding workflows and compliance documentation

• Digitized financial and personnel records, improving accessibility and audit readiness

• Managed payroll for independent contractors.

Additional Experience

Data Entry Specialist — SE Blueprint (2016)

Security Guard — Cleveland Museum of Art (2013–2016) Data Entry Clerk — Cleveland Institute of Art (2010–2013) EDUCATION

Bachelor of Fine Arts (Illustration)

Cleveland Institute of Art — Cleveland, OH

POSITIONING STATEMENT:

Operations-focused professional with a strong finance-adjacent background, experienced in regulated environments, data accuracy, and process-driven teams. Ideal for roles such as Operations Coordinator, Financial Operations Associate, Business Operations Specialist, Compliance Operations Analyst, or Administrative Operations Lead.

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