DIANE HOLLOWAY
College Park, Ga. 30349
(347) 206 - 4932
**************@*****.***
SUMMARY OF QUALIFICATIONS:
Proficient in Microsoft Office Suite
Strong Administrative experience
Type 40 wpm and data entry skills (10,000 keystrokes per hour); file alphabetically and numerically
Hardworking, flexible, and able to multitask and work independently
Team player who is always willing to go above and beyond to help others
EXPERIENCE:
Housing Works (PDC Warehouse) LI City, NY
Clothing Sorter 05/11- 4/12
Responsible for sorting and determining what clothes are sellable
Prepared shipments
Labelled bags by assigned store
Packed clothes to be shipped to different thrift stores
Self-Employed Brooklyn, NY
Private tutor 09/04 -05/11
Tutored children in grade 3rd to 6th in Math, English and Writing to improve academic performance
Taught students study skills and prepared lessons according to the individual’s needs
Informed the adult and child’s parent of their progress
Baruch College New York, NY
Clerical Associate (Internship) 02/11 - 04/11
Utilized Microsoft Excel to create spreadsheets to update data of college information
Alphabetized and categorized Free Course List in Excel
Entered information for 2300 students into 120 Microsoft Excel sheets for distribution of course catalogs
Organized approximately twenty packages of course catalogue mailings
Assisted in other projects as needed
Mercedes Distribution Center, Inc. Brooklyn, NY
Cycle Count Clerk 05/10 -11/10
Appointed to train pickers
Organized and prioritized orders for efficiency
Scanned orders
Verified calculations against items picked and discrepancy report
Downstate Medical Center Brooklyn, NY
Staff Assistant II 07/00 - 05/08
Managed front desk receptionist duties which included greeting patients and checking them in and out
Pre-registered, registered, admitted, transferred and discharged patients in different clinics and nursing stations
Scheduled and rescheduled appointments, booked surgical procedures, answered multi-line telephones, directed calls and took messages
Followed up and confirmed patients appointments
Arranged transportation service for patients
Accompanied patients to procedures and different units
St. Luke’s Hospital New York, NY
Clinic Registrar 10/98 - 06/00
Interviewed and verified patient demographics and financial information
Registered patients in different clinics, nursing stations and emergency rooms
Arranged appointments for physicians and patients in different clinics
Prepared patient charts, labels and forms
Verified insurance precertification and insurance coverages, collected copayments and distributed metro cards
EDUCATION:
The HOPE Program, Brooklyn, NY
Career Exploration, Computer Training, Internship 12/10-03/11
Certificates Earned: Clerical- Microsoft Word/Mail Merge and Excel; OSHA-10 Certificate
SUNY Brooklyn Educational Opportunity Center, Brooklyn, NY
Certificates earned: Medical Office Assistant, EKG, Phlebotomy, Medical Billing and Coding 2009
SUNY Binghamton Binghamton, NY
Approximately 32 credits earned
Boys and Girls High School Brooklyn, NY
Diploma earned