Finance & eCommerce IT Specialist with 4+ Years Experience

Geethapriya Kulasekaran

******.***********@*****.*** +1-704-****-***

Experience Summary

Skilled Software IT professional with around 4+ years of experience in Finance Asset Module, retail experience in Manhattan Order Management (Active OMNI application), Web UI Application, Support ticket process, SQL Query for business report etc.

Proficient in gathering requirements with business team, IRD Mapping document, Design, Implementation & Validation, Analysis the production issues, Fix and Vendor co-ordination.

Exposure with Financial asset module, Order management and eCommerce solutions (Customer Order creation, Allocation, Store fulfillment, Call center Module return/exchange/appeasement creation etc.).

Forward- Thinker with foresight and knowledge in terms of deployment, validation and production support in a large complex production environment.

Defined SOPs for Finance application and Manhattan OMNI order management system to streamline the application stability.

Work with Delivery team on the customer compliant related to orders, settlement, refund issues.

Streamlined critical nightly batch operations and trained other team members to improvise.

Strong analytical skills with ability to quickly understand a client's business needs, experience in Agile/Scrum methodology.

Ability to work closely with Business Analysts, Architects, Projects Managers, Vendor partners.

Ability to effectively communicate task status related to new requirements and bug fixes in oral & written formats with excellent analytical skills.

Technical Skills

Tools & Technology Java/J2EE, JSP, Java Script, Manhattan Active OMNI (MAO), JIRA, Confluence, POSTMAN, Dynatrace, Eclipse, Notepad++, SQL Developer, Unix Sheel Script, EXCE, Support/Customer complaint ticket creation tool etc. Database Oracle, MySQL, Snowflake

Education

Master of Computer Application (MCA) from Vellore Institute of Technology, India

Recent Training & Accomplishments (Feb 2023 to Until now)

Scrum Fundamentals Certified.

Completed the course and training for Manhattan Active-OMNI supply chain application, functionality related to Order management, inventory, Call center Module, Store Fulfillment, settlement/payment and other third-party integration.

Defined multiple SOPs for the new MAO system to streamline the application stability.

developed interface Mule/ETL to handle all the inbound / outbound MAO messages, it helps to perform message conversion (XML to JSON, JSON to other require format).

Worked on the SQL/Snowflake query to pull the report for business needs and internal IT operation team.

Understand the support production issues/ customer complaint, perform root cause analysis, workaround and permanent fix.

Work Experience

Project 1:

Cognizant – E*TRADE Application (May’11 – Feb 2014): E*TRADE offers an electronic trading platform to trade financial assets. The company receives revenue from interest income on margin balances, commissions for order execution, payment for order flow, and management services. Worked on the front-end web application to implement the application. As part of this project worked on the requirement, java/JSP development and end to end validation. Awards & Recognitions

Received Most Valuable Player award in 2013 by Client taking ownership and responsibility delivering the finance asset Module.

Work Permit/Visa: Approved EAD

References: Upon request.

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