Administrative Professional with 10+ Years of Experience
Resume:
PROFESSIONAL
SUMMARY
KEY SKILLS
WORK HISTORY
CHERYL DELOYE
NORTH LAS VEGAS, NV 89031 808-***-**** ********@*****.*** Dynamic professional with over 10+ years of experience in administrative support, customer relations, education, and real estate. Proven ability to streamline operations, manage databases, and deliver exceptional service. Skilled in Microsoft Office Suite, CRM systems, QuickBooks, and team leadership through PTA and Girl Scouts. Certified Notary Public (Kansas & Hawaii), CPR, and First Aid.
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment. Leadership & Teamwork: Proven
ability to lead teams and foster
collaboration through leadership
roles in PTA and Girl Scouts of
America.
• Administrative Expertise: Office
management, database
administration, document
preparation, and event
coordination.
•
Customer Relations: Exceptional
communication skills, client
interaction, and customer service
management.
• Education: Experience in
teaching, grading, and supporting
students with special needs.
•
Real Estate Knowledge: Escrow
management, loan processing,
and real estate transaction
coordination.
• Technical Proficiency: Skilled in
Microsoft Office Suite, CRM
systems, QuickBooks, and
database management.
•
Transferable Skills: Multitasking,
time management, attention to
detail, and problem-solving.
•
2022-2025
Administrative Assistant Professional Answering Service Streamlined paper and electronic filing systems, improving document retrieval time by 30%.
•
EDUCATION
Coordinated scheduling and managed event calendars, enhancing team productivity by 20%.
•
Led cross-functional collaboration to improve office operations and ensure seamless communication.
•
2013-2015
Cashier Department of Defense-Pearl Harbor Commissary Delivered excellent customer service, contributing to a 15% increase in customer satisfactions scores.
•
Collaborated with team members to maintain organized checkout areas and ensure smooth operations.
•
2006-2012
Substitute Instructor/Admin Redondo Beach Unified School District Provided administrative support in the school office, fostering teamwork among staff.
•
Assisted students with special needs, creating a supportive and inclusive learning environment.
•
1995-1996
Escrow Processor/Closer Security Land Title Company
• Coordinated real estate transactions, reducing processing time by 15%. Worked collaboratively with clients and team members to ensure smooth escrow and loan closures.
•
1994-1995
Database Administrator/Office Manager OHM Remediation Services Inc. Oversaw office operations, including HR, payroll, and contract management, ensuring compliance and efficiency.
•
Led a team to install and manage document control systems, reducing errors by 40%.
•
1992-1994
Escrow Officer/Closer Island Title Corporation
Supervised clerical and customer support staff, improving team efficiency by 25%.
•
Managed over 100 escrow orders annually, ensuring timely and accurate real estate closings.
•
JUNE 1991
High School Diploma
Waipahu High School, Waipahu
Relevant Coursework: Business Office Procedures & Word Processing/Typing
•
CERTIFICATIONS
No Degree: Business Administration
University of Hawaii, Kapiolani Community College, Honolulu, HI
• Certified Notary Public, State of Kansas & Hawaii
• CPR Certification
• First Aid Certification
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