Compassionate Personal Support Worker Applicant

Lemson Madhimba Care and Client Service Specialists

Cape Town, South Africa +276********

*********@*****.**.**

Personal Statement

A dedicated and well-seasoned health Care and Client Service Specialists with extensive background in Client Service and Continued Care Assistant. A job well sustained by strong professional and academic background. Furthermore, with great knowledge of dealing with patients with condition such as physical, mental and learning disabilities, stroke, dementia, autism, epilepsy, high blood pressure and arthritis. These skills are underpinned by the concepts of confidentiality and dignity there by enhancing a lasting relationship with patients.

Skills and Attributes

Compassionate and kind communication with patients

Ability to follow instructions and support the healthcare team

Awareness of the importance of privacy and confidentiality

Good observation skills

Fluent in English

Microsoft Office Suite, Microsoft Word, Microsoft Access, Microsoft Excel

Communication skills

Monitoring vital signs and changes

Cardiopulmonary Resuscitation (CPR)+ first aid

Medical terminology

Multitasker

Dementia and Alzheimer care

Administration of medicine

Work Experience

Feb 2022 – Present Eastern 24Hr Hospital Client Service Assistance

Providing care for all residents with different needs. Assisting with personal care functions including bathroom, bathing, grooming dressing and eating

Responsibilities

Support residence in participating in social, spiritual and intellectual activities to promote their overall wellbeing and engagement.

Communicate effectively with residents, family members and team members, by reporting relevant information related to resident care or safety to supervisor promptly.

Contribute to positive and supportive environment by demonstrating professionalism, empathy and a commitment to continuous improvement.

Assist residents with personal hygiene and daily living activities, mobility assistance.

Administer medications, following physician orders and adhering to medication management policies and guidelines.

Providing care for a renal patient

Providing personal care, companionship and transportation needs

Managing bed to chair transfers and bed turns for 50% of the time

Encouraging patient to take daily rehabilitation exercises

Performing cleaning duties including damp dusting

Developing the ability to listen to the person behind the disability

Served meals and feeding patient in line with the physician’s dietary plans

Assisting patients with oral care

Supporting healthcare colleagues with all aspects of patient care

Monitoring patient schedules including escort to dialysis sessions

Communicating with patient’s relatives and workmates

Documenting patient’s records

Achievements

Significantly improved patient family ties by involving other family members

Increased patient response to dementia care plans by 50%

Received 80 % positive feedback from family members for caring attitude

Achieving high standards of hygiene health and safety to 100%, with zero incidents

Nov 2019 – Dec 2021 Batanai Old People’sHome Continued Care Assistant

The primary focus was to provide part time support to terminally ill old aged clients at their residence under Batanai Old People’s Home. Assisted with all aspects of personal care including dressing, undressing, washing, oral hygiene, and using the toilet

Responsibilities

Offered professional care and companionship by maintaining a positive relationship

Ensured that medications were taken at scheduled times, encouraged patient to take daily rehabilitation exercises and explaining the benefits of such activities

Checked vital signs including weight, blood pressure, pulse and temperature

Assisted with in-home care, focusing on daily needs, homemaking, cooking, transportation and supplementary therapy

Cooked meals and assisted patient with eating tasks to support healthy nutrition

Provided the patient with help moving in and out of beds, baths, wheelchairs and automobiles

Built relationships and trust with client.

Accurately documented and interpret valuable information regarding client care

Monitored patient overall health and well-being and noted significant changes

Entrusted to handle confidential and sensitive information in professional manner

Reported any significant information or changes in the patient condition to the doctor

Achievements

Implemented a core progress monitoring system which proved to be 50% efficient than the previous one

Received 100% ratings on punctuality

Increased patient response to special needs care plans by 50%

Other Work Experience

2007 – 2012 Foodhub Restaurant Waiter / Chef/ Supervisor

Nov 2013 – Dec 2017 Batanai Old People’s Home Executive Chef

Nov 2019 – Dec 2022 Batanai Old People’s Home Care Assistant

Feb 2022 – Present Eastern 24Hr Support Worker

Education and Qualifications

2023 Alison Academy Diploma in Care Giving

Certificate in Safe Guarding Vulnerable Adults 2006 Chinhoyi University of Technology Advanced Diploma in Tourism and Hospitality 2002 Zimbabwe School Examination Council GSCE Advanced Level Passes

2000 GSCE Ordinary Level Pass

Valid International Police Clearance Valid International Driver’s License

Valid International Medical Checks (Tuberculosis Test)

References are available upon request

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