Customer Service Professional Seeking Team-Based Role
Resume:
PROFESSIONAL ©
SUMMARY
SKILLS
WORK HISTORY
EDUCATION ©
LANGUAGES
Roselin Arriaga
© Deland, FL32724 *9-386*******
* ********************@******.***
Dynamic and dedicated professional with experience at Dunkin, excelling in
customer service and teamwork. Proven ability to enhance guest satisfaction
through effective communication and problem-solving. Skilled in cash handling
and maintaining cleanliness, contributing to a positive dining environment.
Adaptable and committed to training new team members for operational success.
« Customer service « Teamwork and collaboration
e Multitasking and organization « Time management
« Clear communication « Problem-solving
e Cash handling e Cleaning
« Customer engagement » Taking orders
e Cleaning and sanitizing « Flexible schedule
« Safety awareness « Basic math
« Leadership qualities « Drive-thru operations
CREW MEMBER 05/2024 to 10/2025
Dunkin South Woodland
« Provided exceptional customer service in fast-paced environment,
ensuring positive guest experiences.
e Operated coffee equipment and maintained cleanliness to adhere to health
standards.
« Assisted team members in preparing food and beverages efficiently,
promoting collaboration.
e Handled cash register transactions accurately, ensuring smooth financial
operations.
« Trained new crew members on operational procedures and company
policies for seamless onboarding.
« Adapted quickly to changing menu items and promotions, enhancing
customer satisfaction.
« Monitored inventory levels and assisted in restocking supplies to prevent
shortages.
« Took orders, prepared meals, and collected payments.
« Worked front counter, drive-thru and other areas.
e Worked well with teammates and accepted coaching from management
team.
e Collaborated with team members to complete orders.
« Cleaned and maintained all areas of restaurant to promote clean image.
« Kept food preparation area, equipment, and utensils clean and sanitary.
GED
Daytona State College, Daytona Beach, FL
Spanish
Se
Native or Bilingual
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