Business Analysis

OYIN ONANUGA

*************@*****.*** 236-***-**** Linkedin

PROFESSIONAL SUMMARY

Results-oriented Business Analyst with 6+ years of experience supporting technology-enabled change, regulatory processes, and stakeholder-driven initiatives in professional services and technology environments. Proven ability to translate business needs into clear requirements, functional documentation, and test strategies. Strong background in process improvement, data analysis, and user acceptance testing (UAT), with a track record of enhancing operational efficiency, reducing project delays, and improving decision-making accuracy. Experienced in leveraging platforms such as Auto Drive Platform to support operational programs and CSR initiatives. BCS International Diploma in Business Analysis (IIBA-aligned) in progress; PRINCE2® and Agile project management certified.

CORE COMPETENCIES

Technology Strategy: Business-IT Alignment, Technology Roadmapping, Digital Transformation, Cloud Adoption Strategy, Operating Model Design, IT Portfolio Management. Business Analysis: Requirements Gathering, Process Reengineering, Business Case Development, ROI Analysis, Cost-Benefit Analysis, Feasibility Studies. Consulting & Advisory: Executive Communication, Board-Level Presentations, Stakeholder Facilitation, Workshop Design, Storytelling with Data, Organizational Change Management. Methodologies: Agile, Scrum, Waterfall, Design Thinking, SDLC, ITIL, Product and Platform Models.

Tools: Microsoft PowerPoint, Advanced Excel, Jira, Confluence, SharePoint Online, D 365, Azure DevOps, Lucidchart, Bizagi, ServiceNow, Auto Drive Platform, AI Productivity Tools. PROFESSIONAL EXPERIENCE

Senior Business Analyst

7ven Oaks Limited August 2024 – Present

Lead business analysis and process improvement initiatives in a regulated environment, collaborating with cross-functional stakeholders to ensure effective program delivery and operational excellence.

● Conduct research and analysis of current and emerging business needs, trends, and best practices to identify opportunities for innovation and program enhancement.

● Monitor and report on unit activities and effectiveness by developing and maintaining key performance indicators, enabling data-driven decision-making.

● Collaborate with internal and external stakeholders to ensure program efficiency and effectiveness, building productive working relationships across functions.

● Evaluate and recommend innovative solutions, reducing manual processing errors by approximately 30% and improving operational outcomes.

● Facilitate stakeholder workshops and negotiations, translating complex information for diverse audiences and increasing stakeholder satisfaction by 20%. Business Analyst

Africa Law Practice September 2019 – September 2022 Partnered with cross-functional teams, including IT, Finance, HR, and Compliance, to drive process improvement, compliance monitoring, and data-driven decision-making in a regulated professional services environment.

● Conducted risk and impact analyses for system and process changes, improving implementation outcomes by 20% and ensuring regulatory compliance.

● Designed KPI dashboards and reporting tools, enhancing data-driven decision-making accuracy by 20% and enabling performance monitoring.

● Collaborated with diverse stakeholders across departments, negotiating requirements and building effective working relationships that increased project delivery efficiency by 30%.

● Developed operational documentation, including process maps, workflows, and procedural guides, ensuring consistent program delivery.

● Supported compliance monitoring activities, identifying risks and recommending mitigation strategies that reduced security vulnerabilities by 15%. Business Analyst

Custodian & Allied Insurance Ltd May 2017 – August 2019 Supported technology and process improvement initiatives in a regulated financial environment, participating in Agile-inspired delivery cycles and cross-departmental collaboration.

● Documented business processes and user journeys for financial products, ensuring features met both user needs and regulatory requirements.

● Produced traceability matrices linking requirements to development and test cases, ensuring accountability and audit readiness.

● Led requirements gathering sessions and stakeholder alignment meetings, developing foundational facilitation and negotiation skills.

● Assisted in release planning, deployment communications, and post-implementation reviews, contributing to continuous improvement.

EDUCATION & CERTIFICATIONS

● BCS International Diploma in Business Analysis- in view (IIBA-aligned)

● Project Management & Business Analysis (PRINCE2® & Agile) 2024

● Digital Skills for Women+ St. Francis Xavier University 2024

● MSc International Business University of Lincoln 2023

● BSc Economics Babcock University 2017

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