Aspiring Medical Billing and Coding Specialist

Winterrose Hoskie

Phoenix, AZ

602-***-**** ****************@*****.***

Professional Summary

Detail-oriented and dependable medical professional with experience spanning clinical support, front office operations, and medical insurance processes within gastroenterology and infectious disease settings. Skilled in patient intake, vitals, scheduling, insurance verification, referrals, documentation, and patient communication. Known for adaptability, accuracy, and providing professional, compassionate support in fast-paced healthcare environments. Core Competencies

• Patient intake, vitals, and rooming

• Patient scheduling, rescheduling, and appointment confirmation

• Insurance eligibility and benefits verification (HMO, PPO, Medicare, Medicaid)

• Prior authorizations and referrals

• FibroScan ordering and coordination

• Medical records management and document scanning

• EHR / EMR and practice management systems

• Medical billing and coding fundamentals (ICD-10-CM, CPT, HCPCS)

• Patient and insurance phone communication

• Anatomy, physiology, and medical terminology

Work Experience

Gastroenterology / Infectious Disease – Dr. Gaidici (Externship) October 2025 – December 2025

• Roomed patients and completed vitals and patient intake

• Verified insurance eligibility and benefits prior to appointments

• Scheduled, rescheduled, and confirmed patient appointments

• Ordered FibroScan procedures and coordinated follow-up care

• Communicated with patients regarding testing, appointments, and instructions

• Assisted with referrals and prior authorization processes

• Scanned and uploaded clinical and insurance documents into patient charts

• Maintained accurate and up-to-date electronic medical records

• Supported both clinical and front office workflow in a busy specialty clinic Trifecta – Delivery Driver (Amazon DSP) April 2025 – October 2025 Delivered packages safely, provided customer service, and followed delivery protocols. St. Francis Preschool – Assistant Teacher October 2024 – February 2025 Supervised children, supported daily learning, and maintained a safe environment. Amazon – Stower February 2023 – November 2023

Met productivity goals, stowed inventory, and processed incoming items. NAPI – Sales Clerk September 2022 – February 2023 Handled transactions, customer service, and store operations. Education

UEI College — Medical Billing & Insurance Coding December 2025 Gallup High School — High School Diploma May 2021

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