Strategic Sourcing & Program Management Leader

Scott Hatch

Broomfield, CO *********@*****.*** 720-***-**** LinkedIn: https://www.linkedin.com/in/scott-hatch-8779023b2/

Professional Summary

Strategic Sourcing & Program Management Leader with 10+ years of experience in supplier selection, contract negotiation, and vendor oversight. Army Veteran and MBA in Information Technology. Proven record of delivering cost savings, mitigating risk, and leading global teams through Lean process improvements and large-scale capital projects.

Core Competencies

Strategic Sourcing & Procurement

Scrum Certified (SMC)

Wrike Design and Implementation

Program & Project Management (Agile, Waterfall, Hybrid)

Vendor & Stakeholder Relations

Risk Mitigation & Compliance (SOC1, SOC2, HITRUST)

Process Improvement (Lean, Kanban, RACI)

Data Analysis & Reporting (Excel, SharePoint, Wrike)

Training & Team Leadership

IT and Application Instruction

Professional Experience

Job Corps Pinellas Net America - IT Program Instructor – April 2025 to present

Program Delivery & Performance Management: Led the introduction of AI-driven research methodologies (ChatGPT) to streamline data discovery and problem-solving, improving student technical proficiency and research efficiency.

Guided students throughout the following modules: Web Programming, Computer Networking, Hardware Abstraction Layers, Database Analysis and Foundations of Security and Risk Management.

Prepared students to take and pass the ISC2 cybersecurity Certification exam and CompTia DataSystem Certification.

Standardization & Reporting: Established rigorous standards for technical reporting and executive-level presentations, mirroring corporate business partner management requirements.

Certification Lifecycle Management: Managed the end-to-end training and preparation lifecycle for industry-standard certifications in Cyber Security and Data Analysis, ensuring students met strict quality and compliance benchmarks.

Cognizant (Remote) Program Manager / Audits May 2021 – Jan 2024

Managed offshore and international vendors (India/EU), ensuring strict adherence to deliverables and mitigating risk per Master Service Agreement.

Partnered with Procurement to finalize complex contracts and secure Engagement Letters supporting business goals.

Led migration of 42 users to SaaS platform, reducing downtime via Lean process improvements.

Oversaw SOC1, SOC2, and HITRUST audits with Big 4 firms (PWC, EY, Deloitte and KPMG), ensuring 100% compliance using the controls assigned by the different companies.

Analyzed audit data using Advanced Excel and SharePoint, creating strategic reports for leadership.

Oversaw Penetration testing as well as verification of backups.

Directed cross-functional teams using Agile/Waterfall, maintaining transparency and trust.

Pegasus Transflo, Tampa, FL Implementation Project Manager Jul 2020 – May 2021

Owned the end-to-end implementation of Wrike project management systems and infrastructure updates, directly managing all project schedules, budgets, and resource allocations.

Built and maintained centralized PMO templates within Wrike and Excel to automate milestone tracking and ensure 100% data integrity during audits.

Personally led Change Advisory Boards (CAB) and daily Scrum sprints, translating technical blockers into clear action items for cross-functional teams.

Scheduled a quick 15-minute "pulse check" to align the team and identify obstacles using the 3 following questions:

Are there any impediments or "blockers" in my way?

Developed lean feedback loops that reduced project friction, focusing on the day-to-day "nitty-gritty" of scope control and timeline management.

Sykes/Proggex, Tampa, FL IT Project Manager Dec 2019 – Jul 2020

Executed End-of-Life (EOL) data center migrations of phone systems, managing the granular details of hardware decommissioning and transition schedules.

Managed day-to-day project coordination for international call center implementations (India, Philippines), navigating complex time zones and rapid tech shifting.

Utilized ServiceNow for rigorous ticketing, proactively identifying risks and initiating request change processing to prevent scope creep.

Created and managed Wrike Project management for tracking projects as well as SharePoint for data retention.

Authored detailed weekly status reports for stakeholders and meeting minutes ensuring transparency on budget burn rates and critical path milestones.

Amgen (Pharmaceutical), Tampa, FL Sr IT Project Manager – Capital Projects & Infrastructure Sourcing Jul 2017 – Aug 2019

Orchestrated 4-floor facility buildout of audio visual and next generation workspaces while managing high-value contracts and vendor coordination.

Led procurement and implementation of workspace technology, aligning with corporate standards.

Managed complex project lifecycles, focusing on deal shaping for large-scale relocations of an IT department from California to Tampa.

Oversaw commissioning activities, utilizing Lean methodologies for systematic testing.

Navigated Scrum/Waterfall/Agile environments to manage infrastructure moves and mitigate risks.

SBHatch LLC Strategic Consultant / Project Manager- Aug 2016 – Jul 2017

Supplier Selection & Management: Acted as the primary procurement lead for small-to-medium businesses, identifying, hiring, and managing various specialized vendors to deliver high-quality marketing and IT infrastructure projects.

Independent Project Leadership: Worked autonomously to manage the full lifecycle of multiple concurrent projects, including large-scale migrations to Office 365 and hardware/network upgrades for professional service firms (Legal/Medical).

Business Partner Management: Served as a trusted advisor to business owners, analyzing their technical needs and creating strategic plans to modernize their operations while maintaining strict budget and timeline constraints.

Training & Program Development: Designed and conducted comprehensive end-user training programs for new SaaS platforms, ensuring high service levels and seamless adoption of new technologies.

Analytical Problem Solving: Conducted methodical assessments of client networks and security protocols, implementing robust virus protection and messaging system configurations to mitigate operational risks.

Prologis Global Corporation - Video Conferencing Administrator and Project Trainer - Oct 2011 – Aug 2016

Global Program Development: Directed a 3-year, global implementation of telepresence systems across world-wide offices; achieved 100% on time delivery under budget while increasing system adoption usage from 45% to 400%.

Supplier Selection & Evaluation: Managed the end-to-end lifecycle for hardware and software procurement, including rigorous testing, evaluation, and selection of global vendors to ensure infrastructure redundancy and zero downtime.

Strategic Planning & Lifecycle Management: Successfully managed the full Product Life Cycle (PLC) for global enhancements, documenting future upgrade paths and maintaining strict budget constraints for worldwide technology deployments.

ServiceNow ticketing system for trouble tickets.

Cross-Functional Leadership: Orchestrated diverse teams of IT professionals and administrators across global regions, utilizing Agile and Scrum to drive high-quality service levels and continuous improvement.

Training & Performance Management: Designed and implemented comprehensive global training programs and Tier 2/3 support guides, empowering service desk personnel and ensuring "integrity & trust" in new system deployments.

US Army E6 (7 years)

FDC Section Supervisor

High-Stakes Leadership & Integrity: Supervised a team of 8 personnel in a fast-paced, high-pressure environment, ensuring 100% accuracy in data processing and operational execution; maintained strict adherence to company (Army) policies and ethical standards.

Analytical Problem Solving: Served as the Chief Computer, utilizing advanced technical systems to calculate complex data points with zero margin for error, demonstrating a methodical approach to logical problem solving.

Program Development & Training: Directed the training and professional development of subordinates, creating standardized operating procedures (SOPs) that improved team efficiency and operational readiness.

Resource & Priority Management: Managed multiple competing priorities simultaneously, ensuring all technical equipment was maintained and missions were completed from inception to conclusion.

Independent & Team Excellence: Demonstrated the ability to work independently as a subject matter expert while fostering a collaborative team environment to achieve mission-critical goals.

Education

MBA, Information Systems Colorado Technical University 2014

BS, Marketing Franklin Pierce University

Certifications

PMP Certification Masterclass (35 PDUs Completed), 2025

Scrum Master Certified (SMC), 2019

Primary Leadership Development Course (PLDC), Honor Graduate

Polycom, Novell, Lotus Notes Former Certification

Technical Skills

Excel, SharePoint, Wrike, MS Project, MS Office 365

SaaS Platforms, Salesforce, MS Teams, Quickbooks

Zero Trust Security

Data Center Infrastructure

Telepresence, Polycom, AV Systems

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