Administrative Professional with Operations & Training Expertise
Resume:
Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica.
***************@*****.***
0OBJECTIVE
Pursuing a position which will utilize competencies in my administrative skills, organizational skills, planning and organizing, problem solving and programme development to contribute to meeting the organization’s targets and increase profitability and productivity. EDUCATION
HEART TRUST NTA
Petersfield Westmoreland
Team Leader October 2022- November 2022
Relevant Assessment
Communicate effectively in the workplace
Conflict and Conflict Resolutions and Strategies.
Planning and Manage Meetings
Implement staff training
Organize Personal and Work Priorities and Development Safety Supervisory Management October 2022- November 2022 Relevant Assessment
Support Continuous Improvements
Maintain Occupational Health and Safety
Support Operational Plan
Prepare reports for management
Implement staff training
Plan and manage meetings
Apply conflict strategies and resolutions
Communicate effectively in the workplace
Customer Service Engagement. February 2021
Relevant Assessment
Customer Relations
Administrative Assistant Level 3 September 2018- August 2019 Petersfield Vocational Training Center
Diploma
Relevant courses:
Job Exploration Customer Appreciation
Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica. ***************@*****.***
Human Relations Coping in the Workplace
Organize Schedules Planning Meetings and Travel
Maintain Records Use Information Technology
Language Skills Entrepreneurial skills
Computer Skills Processing Financial Information
Montego-Bay Community College, St James. August 2005 Certificate in Food and Beverage Management
Relevant courses:
Food Preparation 1& 2 Entrepreneurship
Sanitation, Safety and Hygiene Food and Beverage Science (Chemistry) Bar Operations Nutrition
Food and Beverage Cost Controls Food and Beverage Management English and Communication Accounts
Purchasing and Materials Management
PROFESSIONAL EXPERIENCE
Buildda Inc
September 2024- May 2025
Gardena California
USA
Campaign Manager
● Recruitment
● Scheduling
● Mentor to agents
● Training and performance
The FBA Machine
July 2023-April 2024
Kearny New Jersey
USA
Business Development Representative.
● Cold calls
● Inbound call
● Appointment setting
● Follow up on closer
● Email and text SMS communication
● Query FAQ for clients
Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica. ***************@*****.***
Whithorn E.C.I. March 2023-June 2023
Whithorn District
Whithorn PA
Westmoreland
Kindergarten One
● Attendance Keeping
● Engaging with students
● Teaching Motor Skills
● Encourages communication
● Teaching learning skills such as Number, language, speech
● Monitor and evaluate students learning skills in a form of progress reports Grand Palladium Resorts and Spa. July 2022-December 2022 Point Lucea
Lucea
Hanover
Kitchen Administrative Assistant
● Payroll
● Reading and Replying to the Executive Chef’s Emails.
● Payroll and Commissions.
● Planning and distribution of the Weekly Schedule.
● Distributing of functions sheets to each area within the kitchen (Pantry, Pastry, etc.)
● Records management and filing documents (Sick Leaves, Vacation, etc.)
● Enrollment of new employees.
Fit Life and Fashion International February 2019- January 2021 Norman Manley Blvd.
Negril Westmoreland
Sales Assistant
● Answer Phone calls and Email Correspondence
● Gather information in order to create a quotation
● Promote and Advertise
Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica. ***************@*****.***
● Generate Revenue for Sales
● Create Catalogues.
In-thing Restaurant
Supervisor
December 2016- May 2017
44 Beckford Street
Sav-La-Mar
Westmoreland
● Opening and Closing of Restaurant
● Purchasing and Receiving Goods
● Balancing Cashiers at the end of shift
● Expediting food orders
● Stock Taking
Herbalife Independent Distributor December 2015- Present Senior consultant
● Consult clients on healthy living and weight loss
● Order products for clients
Teleperformace December 2014- August 2015
Alliance One\ Century Link
Mangrove Way
Montego Bay Free Zone
Montego-Bay St James
Financial Advisor
● Providing Excellent Customer Service
● Processing Payments
● Setting Payment Arrangements
● Restoral of Services
● Small Bill Adjustments
Sandals Negril Beach Resort & Spa February 2013-November 2014 Norman Manley Boulevard
Negril, Westmoreland
Jamaica
Administrative Assistant to the Executive Chef
Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica. ***************@*****.***
● Reading and Replying to the Executive Chef’s Emails.
● Payroll and Commissions.
● Planning and distribution of the Weekly Schedule.
● Distributing of functions sheets to each area within the kitchen (Pantry, Pastry, etc.)
● Records management and filing documents (Sick Leaves, Vacation, etc.)
● Enrolment of new employees.
● Assist with orientation for Hospitality Training Program (HTP) trainees.
● Administer daily Team Members’ enquiries, queries and dilemmas.
● Assist with the weekly schedule.
Sandals Negril Beach Resort & Spa October 2012-November 2012 Norman Manley Boulevard
Negril, Westmoreland
Jamaica
Cost Control Clerk
● Receiving
● Inventory\Stock Taking
● Procurement
● Sales Invoicing
Galleon Resort and Marina October 2007-August 2010 Key West Florida
USA
Front Desk Agent
● Daily Check In\Out of Guest
● Answering Telephone
● Customer service
● Answering and reconciling guests’ inquiries
● Liaison with Hotel Manager
● Inputting data for reservations
● Handling special requests from guests
Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica. ***************@*****.***
Half Shell Raw Bar January 2006 –August 2009
Key West Florida
USA
Head Hostess and Retail Supervisor
● Ensuring that all servers are ready for service
● Meet, Greet and Seat Guests
● Recruitment
● Trains new host\Hostess or Cashier
● Takes Stock\Inventory
● Ordering of T Shirts and Souvenirs
Grand Lido Negril Summers of 2004 & 2005
Norman Manley Boulevard and
Negril Westmoreland
Jamaica
● Room Service
● Cost Control
● Dining Room
● Pantry and Pastry
● Purchasing
● Receiving
● Store keeper
Unity Primary School September 2002- August 2003
Strathbogie District
Westmoreland, Jamaica
Teachers Aid for Grades 2 & 3
● Assist Teachers with Students
● Assist in the marking of homework and test papers Peta-Gay McIntosh
Galloway District Whithorn PA Westmoreland,Jamaica. ***************@*****.***
EMPLOYABILITY & TECHNICAL SKILLS
● Acute thinker with the ability to work efficiently
● Strong work ethic and positive attitude
● Energetic individual with outstanding interpersonal and communication skills- lateral, vertical and downward.
● Great leadership, organizational and administrative skills
● Demonstrated ability to work collaboratively and effectively as a part of a multi-national team
● Innovative and flexible worker with strong problem solving and conflict management skills
● Efficient in Microsoft Office Suite.
AWARDS & CERTIFICATES
HEART Trust NTA, Teachers Aid HEART TRUST
Most Environmentally Aware for the month of February & August 2014 Sandals Negril Sandals Corporate University Customer Service Sandals Negril Sandals Corporate University Professional Communication Sandals Negril Kitchen and Planning Management Western Hospitality Institution Certified Emergency Responder CPR and AED Sandals Negril Best Call Quality on Stacy-Ann’s Team for the month of March Alliance One OTHER INVOLVEMENT
Tourism Product Development Company (Team Jamaica) Member of Sandals Negril EHS (Environment Health and Safety) Guardian’s Member of the Sandals Negril Sports and Social Club REFERENCES
Will be given upon request.
Contact this candidate