Customer Service Specialist with Strong Administrative Skills
Resume:
Summary
Good at troubleshooting and accurate reporting
service, integrity, and a strong work ethic
Provided comprehensive customer service with attention to detail Administrative assistant with experience managing inventory, planning, and ordering supplies Strong attention to detail and ability to multitask Consistently worked in a team environment while remaining self-motivated and competitive Able to communicate with team members at all levels, provide direction, and remain open to feedback Ability to follow through with promises and easily adapt to changes in business needs Demonstrated an aptitude for solving problems and handling stressful situations Committed to growing a career and maximizing client satisfaction Experience in a fast-paced and energetic environment that prioritizes customer needs and concerns Customer service representative able to resolve customer concerns and problems quickly and efficiently Customer service representative who meets and exceeds customer expectations by providing friendly, professional, and courteous service to clients
Education
College of the sequoias
Business/ criminal justice • Visalia
Ultimate medical academy
Healthcare accounting • Florida City, FL
Skills
Customer service, Customer service, Time management, Communication skills, Documentation review, Microsoft word, English, Microsoft excel
Experience
Rescom pest control
Customer Service Representative • Tulare, CA
Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Handled customer inquiries, answered questions, and resolved problems in a timely manner Rancho fiesta mobile home Park
Assistant Manager • Visalia ca
Maintained rent roll
Accepted and logged in payments
Brandy Menzie
Exeter, CA
*************@*****.***
06/2005 - 01/2008
01/2002 - 12/2004
Organized and scheduled maintenance appointments
Ensured all customers were greeted with a warm, friendly smile Maintained rent roll
Accepted and logged in payments
Organized and scheduled maintenance appointments
Cigna Insurance Companies
Call Center Representative Inbound • Visalia, CA
Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.)
Supervised teams of [x] agents, aided in their training, and ensured that customer service standards were met CMS Corporation
Call Center Representative • Fresno, CA
Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.)
Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
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