Operations & Production Manager - Subsea Equipment

JOE ARELLANO

832-***-**** *******@*****.***

OPERATIONS, PRODUCTION, AND SERVICE MANAGER

SUBSEA SURFACE FLOW CONTROL EQUIPMENT OIL & GAS An Operations, Production, and Service Manager with a career history of directing projects/operations to install, optimize, and maintain flow-controlled wellhead equipment at onshore/offshore drilling rigs throughout Sub-Saharan Africa locations. Infuses technical acumen (mechanical, electrical, and hydraulics), strong engineering knowledge, and a business mindset to drive ongoing improvements while protecting the financial integrity of each initiative. Leads globally dispersed teams of 165+, plans/administers million-dollar budgets/P&L, promotes safety/OSHA compliance, and exceeds customer goals. CORE COMPETENCIES

Executive Leadership Flow-Controlled Wellhead Equipment (Subsea/Surface Flow) Global Operations HSE/OSHA Safety Client Development Global Recruiting/Talent Acquisition Employee Relations Bids/Tenders Budgeting/P&L 5S Operational Planning Project Management Procurement Forecasting Reporting Supplier Quality Meetings (SQM) CAREER HISTORY

VESTAS AMERICA 10/2024 - PRESENT

OPERATIONS MANAGER: BAY CITY, TEXAS

CULTIVATE AN ENVIRONMENT FOCUSED ON DEVELOP AND EMPOWER TEAM TO EFFICIENTLY OPERATE AND MAINTAIN WIND TURBINE PLANTS.

SAFETY AT THE SITE, PROMOTING CONTINUOUS IMPROVEMENT IN SAFETY PERFORMANCE.

ESTABLISH ROBUST PARTNERSHIPS WITH CLIENTS TO GUARANTEE THE FULFILLMENT OF CONTRACTUAL COMMITMENTS.

MANAGE COSTS EFFECTIVELY TO MEET BUDGETARY TARGETS FOR SERVICE CONTRACTS.

COORDINATE SCHEDULED MAINTENANCE AND TROUBLESHOOTING EFFORTS TO OPTIMIZE TURBINE PERFORMANCE.

MAINTAIN P&L PROFIT MARGINS TO MAINTAIN PROJECT REVENUE AND TO MONITOR COST.

DRIVE BUSINESS KPIS TO MAINTAIN PROJECT TARGETS. BAKER HUGHES (Formerly GE Oil and Gas/Vetco Gray) 11/2006 – 2/2024 SENIOR SERVICE OPERATIONS MANAGER: SSA Africa BASE OPERATIONS MANAGER: Cabinda, Angola (10/2016 – 2/2024)

Directed the planning, design, deployment, and management of projects and operations to install, update, commission, and maintain surface flow control equipment at client sites (onshore/offshore drilling rigs) throughout the US, Africa, Angola, Nigeria, Chad, Malabo, DRC, Tanzania, Uganda, and Kenya.

Short Term Assignment (Villahermosa, Mexico) 3/2022-1/2024 In addition to overseeing SSA Operations assigned to SPC operations in Mexico to support and train team for newly acquired customer contract to provide 10k & 15k Surface Wellhead Equipment. ACHIEVEMENTS:

Honored with the SSA HSE Safety Advocate Award for driving a safety culture (2019).

Secured a Promotion to SSA Regional Field Manager while concurrently managing base operations in Cabinda, Angola.

Reduced Cost-of-Quality Expenses by 98.3%, from $300K to $5K (2015 – 2021).

Received Numerous Client Awards/Recognitions (Q4 2020).

Exceeded Performance Benchmarks, Customer Expectations, and Supplier Quality Management (SCM) Goals. Milestones o Surpassed Angolanization Rate Goals (Actual: 85%/Goal: 70%) by sourcing, hiring, and developing local talent at the Angola project site.

o Shattered Reliability, Efficiency, and Quality Goals by formulating resolutions to emerging global issues and achieving 90% on-time delivery rates.

o Achieved and Maintained Zero OSHA Recordable Incidents, Zero Lost Time Incidents (LTI), and <1% Non-Product Time (NPT) spanning six years.

o Improved Inventory Control Operations to Increase Accuracy Levels and achieve only $1K in variances (benchmark was less than

$2500).

o Recognized for Resolving Customer Issues Within 15 Days (Goal: 30 Days). RESPONSIBILITIES:

Steered Operations and Projects to Meet Aggressive Delivery Schedules, Budgets, Scopes, and Quality Parameters While Holding Total Accountability for Functional Business. Responded to RFQ/RFPs, prepared tenders/bids, developed short/long- term operational plans, produced/approved pre-job documentation, created operational forecasts, purchased/allocated resources, assembled teams, tracked performance/progress, developed project reports, prepared invoices, and consistently reviewed NPT events to formulate resolutions while maximizing the use of time and resources.

Established and Administered Million-Dollar Budgets and Profit and Loss (P&L) Statements. Evaluated spending activities, capitalized on cost savings opportunities, developed forecasts, and conducted variance analysis (actual versus plan).

Built, Managed, and Empowered a Team of 165+ to Exceed Operational and Performance Goals. Interviewed and hired top talent, developed/led training activities, oversaw time entries, created succession plans, dispatched field service support personnel, and inspired ongoing achievement and performance excellence.

Oversaw Procurement Activities and reviewed consumable product purchase requisitions for quality/cost-effectiveness.

Improved Client Confidence Levels While Managing Accounts Comprised of Fortune 500 Multinational Oil and Gas Operators. Led and participated in supplier quality meetings (SQM), communicated progress, and resolving complex issues.

Fostered OSHA and ISO 9000 Compliant Environments dedicated to safety and quality. SENIOR FIELD SERVICE MANAGER: Nigeria (10/2014 – 10/2016) (Subsea) Steered subsea equipment installation/maintenance operations and projects to meet scopes, deadlines, and budgets while building customer confidence, hiring/building/mentoring/leading teams of 35+ field service engineers (FSE) and field coordinators (FC), and designing/deploying automations, standardizations, and continuous process improvements.

Managed a Six-Month Software Implementation Project to Deploy ServiceMax (GRID), a scalable/secure field service solution that automated processes, maximized the use of labor, increased accuracy/compliance, and improved documentation retention activities across the international site. Project Milestones and Results: o Captured $420K in Additional Revenues.

o Increased Utilization Rates.

o Decreased Average Employee Shop/Unbillable Days by 87.5% (from an average of 8 days/month to one day/month). o Improved Data Visibility and Transparency for Geographically Dispersed Authorized Stakeholders, including clients, staff, and corporate executives.

o Facilitated Software Training to teams of diverse learning styles, technical backgrounds, and primary languages. o ORACLE Operating Software Experience used in tracking company owned inventory, tracking customer owned inventory, Order Management of ordering spares & consumables and to generate sales orders/PO’s for purchased equipment. o Sales Force Software tool used daily to record on customer sales opportunities. o KRONOS Record time keeping for team, Daily & Weekly entry requirements. o Service Max/Grid Digital Platform Software to deploy Service Team to assignment and to capture Well Data Information. o Mitigated Risks of Lost/Misplaced Historical Well Data/Intelligence.

Consistently Achieved 95%+ Field Utilization Rates, exceeding the industry average of 75%.

Remained Flexible and Available to Provide 24/7/365 Support in Harsh Environments, increasing client overall satisfaction levels with the international industrial and oilfield services company.

Led Field Project Coordination Activities to Closeout. Created long/short-term plans, created accurate quarterly review forecasts, produced resources for each commitment, project, and region, developed business reports, and tracked activities. FIELD SERVICE MANAGER/SHOP OPERATIONS MANAGER (11/2006 – 10/2014) Managed refurbishment and upgrade projects for subsea equipment, including SIT’s and EFAT’s (e.g., XT, IWOCS, SCM PODS, and SDU), while providing 24-hour field support for the technicians and customers. Audited field tickets, oversaw invoicing, forecasted/ allocated resources, tracked progress, maintained revenues/balances, and initiated automations and improvements.

Named Employee of the Year for Outstanding Project Management.

Piloted the Company’s First Initiative to Assemble and Test Four Subsea Control Modules (SCM) in the US (transferring operations from the Center of Excellence in Aberdeen, Scotland). The initiative eliminated additional UK lead times for the organization to meet aggressive six-month client schedules.

Resolved $1.2MM in Outstanding Field Ticket Invoices/Aged Receivables Within Six Months of Accepting the Role.

Sourced and Secured Quality Resources (equipment, supplies, and services) from third-party vendors. Qualified suppliers, negotiated pricing, prepared/submitted purchase orders, and assessed vendor performance.

Implemented 5S Methodologies in the Shop, improving process efficiency, quality, accuracy, and compliance. EDUCATION

CERTIFICATE IN AIRFRAME AND POWER PLANTS

RICE AVIATION

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