THOBILE DAVID DHLAMINI
**** ******* ******, **** ** Sebokeng, Vanderbijlpark, 1983
082******* *****************@*******.***
**/**/** - 01/12/25
EXPERIENCE
Gowin 131 Pty (Ltd)
Supervisor
*Achieving CHAMPS Standards: Ensuring cleanliness, hospitality, accuracy, maintenance, product quality, and speed of service.
*Staff Management: Directing employees, allocating tasks, and monitoring performance.
*Customer Service: Handling complaints, ensuring customer satisfaction, and reporting issues to management.
*Operations: Managing shifts, inventory, and cash handling.
*Training and Development: Implementing training programs and supporting staff growth. Clabo Bots (Edms) Bpk
Supervisor
*Achieving CHAMPS Standards: Ensuring cleanliness, hospitality, accuracy, maintenance, product quality, and speed of service.
*Staff Management: Directing employees, allocating tasks, and monitoring performance.
*Customer Service: Handling complaints, ensuring customer satisfaction, and reporting issues to management.
*Operations: Managing shifts, inventory, and cash handling.
*Training and Development: Implementing training programs and supporting staff growth Gowin 131 Pty (Ltd)
Supervisor
*Achieving CHAMPS Standards: Ensuring cleanliness, hospitality, accuracy, maintenance, product quality, and speed of service.
*Staff Management: Directing employees, allocating tasks, and monitoring performance.
*Customer Service: Handling complaints, ensuring customer satisfaction, and reporting issues to management.
*Operations: Managing shifts, inventory, and cash handling.
*Training and Development: Implementing training programs and supporting staff growth Gowin 131 Pty (Ltd)
Assistant Restaurant Manager
*Achieving CHAMPS Standards: Ensuring cleanliness, hospitality, accuracy, maintenance, product quality, and speed of service.
*Staff Management: Directing employees, allocating tasks, and monitoring performance.
*Customer Service: Handling complaints and ensuring customer satisfaction.
*Operations: Managing shifts, inventory, and cash handling. EDUCATION
Barnard Molokoane High School
Grade 12
Endorsement
2007
Flavious Mareka FET College
Higher Certificate:Information Technology:End User Computing NQF Level 3 Completed
2012
Oxbridge Academy
Skills Certificate:Computer Information Systems
Completed
2020
THOBILE DAVID DHLAMINI
TECHNICAL SKILLS
POS Systems
Inventory Management
Scheduling and labour management
Food safety & hygiene
Cash handling & financial management
Microsoft Office
INDUSTRIAL EXPOSURE
*Leadership and management: Overseeing teams, delegating tasks, and driving performance.
*Operational excellence: Ensuring processes run smoothly, efficiently, and to standard. *Problem-solving: Troubleshooting issues, finding solutions, and implementing fixes. *Communication: Coordinating with teams, reporting to management, and interacting with customers or stakeholders. *Quality control: Monitoring standards, identifying areas for improvement, and driving corrective actions.
*Hospitality management: Overseeing daily operations, managing staff, and ensuring customer satisfaction. *Team leadership: Leading a team, delegating tasks, and developing staff skills. *Customer service: Handling complaints, resolving issues, and driving customer loyalty. *Operations management: Managing inventory, scheduling, and maintaining high standards. *Financial management: Managing labour costs, cash handling, and reporting.
PERSONAL PROFILE
Date of Birth : 29/01/1989
Marital Status : Single
Nationality : South African
Known Languages : English, South Sotho, IsiXhosa & IsiZulu Passport : A20427586
Driving Licence : C1
ID Number : 890**********
REFERENCE
Bongani Huna - "Standard Bank"
Technical Supporter
Buhle Tshabalala - "Gowin 131 Pty (Ltd)"
Supervisor
Busi Kgoedi - "Gowin 131 Pty (Ltd) "
Restaurant General Manager