Dynamic Technician with 17 Years Government Experience
Resume:
Leah Knoll
Dedicated Technician with ** years in government service, seeking new challenges!
Ogden, UT 84404
***********@******.***
Professional Summary
Strong-minded, goal oriented, driven individual looking to continue a career with a prospering organization that will utilize my mentoring, organization and technician skills and knowledge. Allowing me to empower the workforce, bring new ideas, to benefit growth and success of a business by helping it to become sole source in that industry’s field. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Ross Associate
Ross Dress For Less-Clinton, UT
August 2025 to Present
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Executed merchandising strategies to optimize product placement and drive sales
• Implemented planograms and ensured compliance with company standards for product presentation
• Managed product rotation and replenishment to ensure freshness and minimize waste
• Built strong relationships with store personnel, providing ongoing support and addressing any merchandising issues or concerns
• Ensured compliance with regulatory requirements related to labeling, packaging, and product information
Inventory Associate
Trace Minerals-West Haven, UT
August 2024 to May 2025
• Pallet jack experience.
• Maintained accurate inventory records by conducting regular stock counts and reconciling discrepancies
• Efficiently unloaded incoming shipments, organized merchandise, and stocked shelves according to planograms
• Utilized forklifts and pallet jacks to safely transport heavy items and optimize storage space
• Performed quality checks on incoming products to ensure they met company standards before stocking them
• Maintained cleanliness and organization of the stockroom area, adhering to safety guidelines at all times
• Responded promptly to customer inquiries regarding product availability or location within the store
• Monitored expiration dates of perishable goods and rotated stock accordingly to minimize waste
• Efficiently picked and packed customer orders according to order specifications
• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation
• Communicated effectively with supervisors regarding any issues or concerns related to order fulfillment process
Wire Harness Assembler
Richard Manufacturing-Pleasant View, UT
March 2024 to June 2024
1. Cutting, stripping, crimping, and soldering wires, and connecting them to connectors or terminals. 2. Conduct continuity tests and other tests to ensure the harness functions correctly. 3. Use various hand tools and power tools to assemble and test harnesses. 4. Read and interpret wiring diagrams, schematics, and cut sheets. 5. Keep workspace clean and organized to ensure safety and efficiency. 6. Follow written and verbal instructions and operating procedures. 7. Perform visual and dimensional inspections of in-process assemblies and finished products. Ground Power Mechanic
United States Department Of Defense-Clearfield, UT January 2006 to July 2023
Overhauled, modified, troubleshooted, disassembled, assembled, repaired and verified complex electrical components and equipment.
Repaired and tested diodes, resistors, transistors, capacitors, rotors, stators, exciters, control panels, circuit boards, rectifiers, and invertors
Repaired complex electrical equipment using high reliable soldering, resistance brazing, crimping tools and other shop equipment.
was certified in running test and diagnostic equipment such as hipot tester, voltmeter, ohmmeters, frequency meters and meggers.
set up and operated computer-controlled generator test stand and balancers, to test D.C and A.C output, load ability, current draw, and phase to phase reliability.
measured clearances, tolerances and dimensional characteristics of components and equipment.
Repaired, overhauled, modified, inspected, tested, disassembled, assembled, adjusted aerospace ground power equipment.
Repaired and tested voltage regulators, tactical relays, special relays, fault indicators, wiring harnesses, control panel relays, solenoid values and fuses.
Tested and repaired cooling systems and fuel systems.
Dissembled and replaced electric motors, starters, replaced brushes, springs and bearings.
Examined and cleaned parts for wear, breakage, and corrosion.
Tested and repaired equipment using voltmeters, ohmmeters, and soldering guns.
Diagnose and bench tested equipment to determine repair requirements.
Connected and operated ground power generator to see performance and output of generator.
Reverse engineered the pneumatic system of the bomb lift.
Mentored junior technicians as well as train and prepare seasoned technicians to cross train.
Advised managers on organizational policy matter and recommended needed changes. Electrical Equipment Repairer
United States Department Of Defense-Clearfield, UT January 2006 to July 2023
Facilitated test, troubleshoot, modify, repair and overhaul of aircraft generators and systems.
Repair of components such as diodes, capacitors and resistors through interconnected components and circuitry of complex generator stators, rotors and exciter rotors.
Received all failed generators from test and troubleshoot back to the point of failure.
Inspected and Evaluate (I&E) rotor/exciter assemblies to identify failed components, route them to necessary back shops to aid reduced flow days.
Efficiently read/interpret blueprints, schematics engineering/manufacturer specifications, and technical data for productive troubleshooting of electrical systems
Utilized a variety of test equipment ranging from voltmeters, ohmmeters, hi-pot tester (dielectric strength), and oscilloscopes to calipers and automated test equipment (ATE) for diagnostics and repair/ replace elements using soldering and brazing, general maintenance, and overhaul processes.
Effectively review and maintain detailed technical data at high levels and collaborate with equipment specialists to ensure compliance with proper procedures.
Track assets through all phases of production including induction, disposal or condemnation and preparation for operational return.
Interfaced with engineers in troubleshooting/resolving problems as well as defining inefficiencies and developing/implementing strategies for enhanced durability and longevity of assets such as the copper wire used to rewind rotor 's for F-15's which helped identify a short falling from the distributor of the wire which helped save thousands of dollars and countless hours of re-work.
Identified problems in current processes and work towards Form 202/252's that help provide customers with the best possible product.
Adhere to all safety policies and practices. Provide training to junior personnel in shop and cross training for existing personnel.
Concurrently support safety program as well as conduct compliance inspections. Give technical presentations (written and orally) to senior leaders and managers detailing maintenance and safety recommendations.
Knowledgeable with computer programs and software for enhanced efficiency in ordering parts and producing reports. including but limited to Windows, Excel, Impressa, MRO apps, TSS, ITS, EEOSH-MIS, SDS
Advanced knowledge of using a wide array of tools (hand, power, pneumatic, hydraulic, etc.)
Advised managers on organizational policy matter and recommended needed changes.
Follows policies, AFIs, procedures, Business Rules
Knowledge of Air Force tools; Management Analysis Tool, MyBiz, MyPers, Education
High school diploma or GED
Fremont High School-Plain City, UT
December 2001
Trade school
Skills
• Communication skills
• Customer service
• Safe work practices
• Microsoft Outlook
• Mechanical knowledge (10+ years)
• Merchandising
• Heavy lifting
• GMP
• Mobile devices
• Clear verbal communication
• Organizational skills (10+ years)
• Leadership
• ISO 9001
• Microsoft PowerPoint
• Balancing cash drawers
• Attention to detail
• Computer skills
• Climbing
• Time management
• Depositing cash
• Electronics sales
• Making change
• Basic math (10+ years)
• Microsoft Word
• Hand tools (10+ years)
• Microsoft Excel
• Planograms
Languages
• English
Certifications and Licenses
Driver's License
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