Aspiring Criminal Justice Professional with Customer Service Expertise

Aurie Smith Tubbs

Cincinnati, OH 909-***-**** ********@****.**.***

Professional Summary

Motivated University of Cincinnati student with strong communication, customer service, and teamwork skills. Experienced in retail, childcare, and food service, with a proven ability to work efficiently, provide quality service, and contribute positively to any environment. Actively involved in leadership and scholarship programs that promote academic excellence, diversity, and community empowerment. Objective

To gain experience and expand my skills in the Criminal Justice field in the psychological behavioral unit. Education

University of Cincinnati — Current Student, Criminal Justice, Minor Paralegal Studies Cincinnati, OH 2028

Aiken New Tech High School — May 2025, Cincinnati, OH Work Experience

Crew Member — Dickies Barbecue Pit, Cincinnati, OH November 2021 – April 2022

• Stocked and organized supplies to support daily restaurant operations.

• Maintained cleanliness of kitchen and dining areas to meet safety standards. • Served customers efficiently while ensuring a positive dining experience. Childcare Assistant — Buttons and Bows, Cincinnati, OH June 2023 – August 2023

• Cared for infants and toddlers, including feeding, changing, and playtime supervision. • Maintained a clean, safe, and nurturing environment for children.

• Supported staff with daily routines and communicated effectively with caregivers. Crew Member / Cashier — Kroger, Cincinnati, OH

November 2024 – February 2025

• Assisted customers with purchases and inquiries in a friendly, professional manner. • Operated the cash register and handled transactions accurately.

• Maintained a clean and organized front-end area.

• Supported team members in providing efficient and high-quality customer service. Crew Member — Smoothie King, Cincinnati, OH

July 2025 – August 2025

• Prepared smoothies and other menu items by accurately following recipes. • Delivered friendly and attentive customer service during busy hours.

• Helped maintain cleanliness and organization of the store.

• Assisted customers with orders and ensured overall satisfaction. Crew Member — Akira, Cincinnati, OH

January 2025 – March 2025

• Assisted customers with product selection and provided styling recommendations. • Organized and restocked merchandise to maintain store presentation.

• Handled cash and card transactions efficiently and accurately.

• Collaborated with team members to achieve daily sales goals. Student Associate - 02/17/2026 - Current ‘

Provide information and assistance to first years, transfers, and grad students within the CECH college. Campus & Community Involvement

• Darwin T. Turner Scholars Program (Ambassador) — University of Cincinnati

• Black Youth Empowerment Program

• Shades (Cultural & Diversity Organization)

• Fidelity Scholars Program

Skills

• Customer Service

• Cash Handling & POS Operation • Teamwork & Collaboration

• Communication

• Time Management

• Organization

• Food Preparation & Safety

• Childcare & Infant Care

Certification

Phlepotomy - National Certification

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