Administrative Specialist with Strong Coordination Skills

VALERIE VALES

********@*****.*** 828-***-**** Mills River, NC

Executive Summary

Experienced professional with strong oral and written communication skills, highly organized and proficient in Microsoft Office applications. Demonstrated ability to quickly learn new concepts and technologies, with a diverse background spanning education, government, social work, sales, and health sectors. Adept at working independently and collaboratively, with excellent time management skills. Seeking to leverage my administrative expertise to contribute effectively as an Administrative Assistant or Office Manager.

Experience

Robert Half

Customer Service Representative

Brevard, NC

Mar 2025 - Jan 2026

Provided customer support and managed inquiries in a call center specializing in catheters and ostomy supplies.

Coordinated communication between clients and supply teams to ensure timely delivery and service.

Maintained accurate records of customer interactions and order details to support operational efficiency.

Owen & Minor

Assembler

Arden, NC

Jul 2024 - Mar 2025

Assembled medical supply kits accurately and efficiently during 2nd shift, demonstrating strong attention to detail and adherence to quality standards.

Maintained consistent productivity and reliability in a fast-paced environment, supporting operational workflow.

Collaborated with team members to ensure timely completion of assembly tasks, showcasing teamwork and communication skills.

All Ways Caring Home Care

Human Resources Recruiter

Asheville, NC

Feb 2024 - May 2024

Conducted file audits and managed EVerify processes for I-9 compliance to ensure accurate employee documentation.

Handled employee human resources relations, including recruiting, vetting, onboarding, and providing training for new hires.

Implemented disciplinary measures when necessary, maintaining workplace standards and policies.

Responded to employee inquiries regarding benefits, enhancing communication and support.

Demonstrated strong organizational skills by effectively multitasking and managing various administrative duties.

Utilized Microsoft Office Suite (Excel, PowerPoint, Outlook) and Adobe Acrobat to prepare documents and presentations.

Exhibited excellent written and verbal communication skills, fostering teamwork and independent work capabilities.

Target

Associate (Tech Department)/Cashier

Arden, NC

Aug 2023 - Present

Managed stocking and inventory control for the Tech Department, ensuring availability of necessary supplies and equipment.

Handled cashiering duties, processing transactions accurately and maintaining financial records.

Supported sales operations through effective coordination and customer interaction.

Walmart

Cashier

Hendersonville, NC

May 2023 - Aug 2023

Assisted customers with purchases, enhancing customer service and communication skills.

Monitored and policed Scan and Go aisle to ensure compliance and prevent loss, demonstrating attention to detail and asset protection.

Checked out items efficiently, managing transactions and maintaining accuracy.

Millennium Health and Fitness, Inc

Operations Manager/Administrative Assistant

Brevard, NC

Nov 2021 - Apr 2023

Recruited, vetted, hired, and onboarded independent contractors for 15 Military base contracts supporting Group Exercise classes and Sports officials.

Collected and verified monthly invoices to ensure accurate payment matching services rendered under contracts.

Monitored contractor certifications to maintain compliance with contract requirements.

Provided counseling and acted as liaison between contractors and clients to resolve issues effectively.

Conducted weekly file audits for over 100 employees to ensure documentation accuracy and compliance.

Verified certificates required for Federal Contracts and managed travel arrangements and reimbursements.

Formatted proposal documents and updated PowerPoint presentations to support business development efforts.

Researched salary and benefit components to assist HR and executive leadership in decision-making.

Assisted Human Resources Manager and COO by providing feedback and support on various administrative tasks.

Prepared monthly reports for Federal Contractors to ensure timely and accurate submissions.

Managed telephone communications, updated files, and maintained records in UKG system.

Supported HR with contracts, onboarding documents, and 30-, 60-, and 90-day employee evaluations.

PSC Consultants, LLC

Human Resource Manager

Waipio, HI

Jan 2019 - Dec 2022

Recruited, vetted, and onboarded new employees, ensuring smooth integration into the organization.

Instituted disciplinary measures and processed employee terminations when necessary, maintaining compliance with company policies.

Answered employee questions regarding benefits, providing clear and accurate information.

Processed payroll and managed accounts receivable/payable, ensuring timely and accurate financial transactions.

Provided training for new hires to support their successful onboarding and performance.

Prepared invoices and tracked financial data to support office financial operations.

Scheduled workers for site visits to clients, coordinating duties and logistics efficiently.

Demonstrated strong organizational skills and ability to multitask in a fast-paced environment.

Utilized Microsoft Office Suite (Excel, PowerPoint, Outlook), Adobe Acrobat, and other tools to enhance office productivity.

Exhibited excellent written and verbal communication skills, fostering effective teamwork and independent work.

PSC Consultants, LLC

Executive Administrative Assistant

Waipio, HI

Feb 2017 - Jan 2019

Managed office communications by answering phones, taking messages, and handling USPS and email correspondence efficiently.

Organized and scheduled site visits for workers, coordinated meetings, and maintained company vehicles to support operational needs.

Processed and reviewed time sheets, prepared invoices, and tracked financials to ensure accurate administrative and financial management.

Maintained records including filing, scanning, data entry, equipment calibrations, and maintenance logs to support compliance and operational efficiency.

Implemented complex contract compliance and managed client/owner and employee human resources relations to uphold company standards.

Tracked construction materials, procured resources, reviewed contract modifications, and performed cost analysis to assist project management.

Demonstrated strong organizational skills and multitasking ability while utilizing Microsoft Office, Adobe Acrobat, Outlook, Excel, and PowerPoint for daily office functions.

Drafted and edited correspondences and documents, ensuring clear and professional communication across teams and clients.

Facilitated computer training protocols to enhance staff proficiency and operational effectiveness.

Education

Hawaii Pacific University

MA - Organizational Change and Development

Sep 2011 - May 2014

Hawaii Pacific University

BA - Human Resource Development

May 2008 - Dec 2010

Skills

A/P; A/R; Invoices; NEW Hires; Executive Administrative; Organizational Skills; Payroll; Event Planning; Data Entry; Report Writing; Onboarding; HR; Human Resources; Organizational Change; Excellent Written and Verbal Communication Skills; Cashier; Cashiering; Stocking; Clients; Contracts; Accounting; Audit; Cost Analysis; Customer Service Representative; Operations Manager; Asset Protection; Oracle; WEB Security; Recruiting; Catheters; Travel Arrangements; Facilities Management; Procurement; Construction Materials; Maintenance; Indesign; Acrobat; Excel; Microsoft Office; Microsoft Powerpoint; Publisher

Certifications & Credentials

Registered North Carolina Notary Public

Languages

English (Full Professional Proficiency)

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