Administrative Assistant with Strong Coordination Skills
Resume:
New Jersey, Passaic *****
**********@*****.***
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PERSONAL SUMMARY
Orderly and committed
administrative assistant offering
solid skills in customer relations
and resilience to handle challenges
of fast-paced environments.
Bringing detail-oriented and
decisive nature with sound
judgment, good multitasking
abilities and self-motivated nature.
Comfortable working alone or with
teams to accomplish on-time and
accurate clerical tasks. Reliable
Secretary driven to promote
operational efficiency through
advanced administrative and
decision-making abilities. Insightful
and productive team member with
active communication skills.
Employs flexible approach to
resolving daily issues. Organized
and efficient secretary with
background in providing
administrative support to various
office environments. Skilled in
managing schedules, handling
correspondence, and maintaining
records with precision. Known for
enhancing workflow processes and
improving organizational
communication. Proven track
record of contributing positively to
Isis Rodriguez
Coordinated communications, taking calls, responding to emails and interfacing with clients.
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Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
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• Handled confidential documents with discretion.
Drove customer feedback to deliver information to management for corrective action.
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Processed documents and materials for dissemination to appropriate parties.
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Proofread documents before submission; corrected any errors found in grammar or punctuation.
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Composed, edited and typed complex memos and reports with job-related software.
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Reviewed invoices for accuracy before submitting them for payment processing.
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Ordered office supplies to purchase items and maintain appropriate levels.
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Managed calendar reminders for upcoming deadlines or events associated with the office.
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Coordinated meeting logistics such as room reservations and catering services.
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Produced and distributed memos, newsletters, and other forms of communication.
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Kept office equipment functional and supplies well-stocked to promote efficient operations.
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Updated system to organize office documentation, maximizing efficiency and increasing productivity.
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Responded to customer inquiries via email or telephone in a polite and professional manner.
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Responded to customer issues to provide immediate resolution and improve retention.
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Operated office equipment such as photocopiers, scanners, and fax machines.
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Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
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Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
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Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
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Coordinated catering services for various functions, including sales trainings and department meetings.
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• Sent and distributed mail and parcels.
Processed invoices for payment; tracked payments received from vendors and clients.
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Provided assistance with onboarding new employees by preparing orientation materials.
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2
22
, 5 5
, 20
team dynamics and company
culture by streamlining operations.
Diligent Secretary with talent for
fostering effective professional
relationships with clients, staff and
business associates. Supportive
and focused team player with
proactive approach to
administration and strong attention
to detail. Skilled at providing
friendly service to coworkers and
customers. Organized professional
in administrative support known for
high productivity and efficiency in
task completion. Skilled in data
entry, calendar management, and
document preparation, ensuring
smooth operational flow. Excel in
communication, problem-solving,
and time management, contributing
to successful team collaboration
and project execution. Seasoned
Secretary with several years of
experience in high-volume office
settings. Strong regulatory
knowledge, multitasking abilities,
and independent thinking skills
devoted to enhancing team
performance. Well-organized and
hardworking with adaptability and
responsiveness for changing
demands. Efficient Secretary
known for high productivity and
completing tasks swiftly.
Specialized in office management,
scheduling, and document
preparation, ensuring smooth
operations of day-to-day activities.
Possess strong communication
skills, adaptability, and problem-
solving abilities to excel in diverse
environments. Prioritize
confidentiality and professionalism
in all interactions. Organized
Secretary with broad experience in
administrative support roles.
Strengths include task prioritization,
record maintenance, and planning
of meetings or events.
Demonstrated ability to contribute
to team efforts while coordinating
office management activities.
Proven impact in previous positions
through improved workflow
efficiency and effective
communication. Meticulous and
May 2018 - Current
Ranchete Social Hall Paterson, NJ
May 2023 - December 2023
Reservation Agent Hertz rental motor C.A. Caracas, Venezuela May 2023 - December 2023
Front Desk Receptionist Nuva Smile Totowa, NJ
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
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Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
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• Created and updated spreadsheets to track and report data.
• Greeted visitors and directed to appropriate location or person. Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
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Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
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Reviewed billing statements for accuracy prior to submitting them for payment processing.
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• Scheduled meetings and sent invitations specifying time and location. Composed and distributed reports, routine correspondence and meeting notes with job-related software.
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• Management of Social Networks, design and posts publication Make the reservations of the vehicles to natural, corporate and international customers of the company depending on the model the same, in addition to making the international reservations bringing the cost of these reservations to the national currency
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Additionally validate the fleet availability of vehicles Make charges by point of sale open for national reservations, Provide information on vehicle characteristics and costs
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• In Addition to receiving and sending correspondence by fax and Email
• Scheduled and confirmed appointments for clients and staff.
• Processed and distributed internal and external communications.
• Coordinated pick-up and delivery of express mail services.
• Ordered and maintained supply inventory for medical office.
• Scheduled and confirmed patient appointments and consultations. Monitored supply levels within the office and ordered new materials as needed.
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Took customer payments and billed insurance companies for remaining balance.
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• Verified patient's eligibility for benefits under various insurance plans. Provided assistance to dentists during dental treatments and procedures as needed.
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• Verified, updated and entered patient information into system. Educated patients on proper oral health care instructions and preventive measures.
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Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
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Compiled and coded patient information or data in appropriate computer system.
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systematic Administrative Assistant
skilled in organizing, planning and
managing daily clerical needs.
Bringing solid expertise in
coordinating documents, reports
and records, handling
correspondence and managing
deliveries. Skilled in oral and
written communication, team
leadership and relationship-
building. Responsible and
motivated student ready to apply
education in the workplace. Offers
excellent technical abilities with
software and applications, ability to
handle challenging work, and
excellent time management skills.
Experienced and dependable
general worker with a proven track
record of efficiently completing
tasks in various settings. Skilled in
manual labor, equipment operation,
and maintaining a clean and
organized workspace. Safety-
conscious with a strong work ethic
and the ability to adapt to different
environments. Ready to contribute
to a dynamic team and make a
positive impact. Adaptable
professional with a quick-learning
ability and a talent for adjusting to
new environments. Skilled in
rapidly acquiring new knowledge
and applying it effectively. Driven
by a passion for continuous
learning and successfully
navigating change. Committed job
seeker with a history of meeting
company needs with consistent
and organized practices. Skilled in
working under pressure and
adapting to new situations and
challenges to best enhance the
organizational brand. Proactive and
versatile professional with a
dedication to quickly adapting to
new challenges. Strong problem-
solving abilities and a proven track
record of fostering strong
relationships with clients and team
members. Focused on supporting
team success and achieving
positive results.
KNOWLEDGE
November 2018 - February 2019
Dental Assistant Centro Dental Cibao SRL Santo Domingo, Dominican Republic
Created a welcoming environment for patients by providing exceptional customer service at all times.
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• Processed referrals to specialists when required by the dentist. Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
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Transcribed recorded practitioners' diagnoses and recommendations into medical records.
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Greeted patients, determined purpose of visit and directed to appropriate staff.
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• Routed laboratory or diagnostic results to appropriate staff. Prepared correspondence letters for insurance companies related to claims processing.
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• Interviewed patients to complete case histories and intake forms. Assisted in maintaining a clean reception area by tidying up furniture or vacuuming carpets regularly.
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• Collected payments from patients and arranged payment schedules. Greeted patients, provided them with necessary paperwork, and verified insurance information.
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Scheduled cleanings and dental appointments for patients using appointment software.
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• Arranged hospital admissions for patients as required. Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
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Communicated with patients with compassion while keeping medical information private.
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• Arranged documents for insurance claims.
• Sterilized instruments according to established guidelines and protocols. Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
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Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
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Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
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Fabricated custom teeth impressions and temporary restorations for patients from given samples.
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Instructed patients about postoperative instructions prescribed by their dentist.
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Selected and prepared tools used for procedures by sanitizing and arranging.
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Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
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Cleaned and polished removable dentures, brackets, wires and other appliances.
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Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
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• Kept track of treatment information in patient records. Built loyal patient following and retained return patients by providing empathetic and caring service.
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Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
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• Created dental x-rays using traditional and digital methods to help
• English
• IT Wiring
• Office correspondence
• Letter writing
• Requisition processing
• Phone reception
• Executive support
• Accounts payable
• Office administration
• Presentation creation
• Digital file management
• Meeting support
• Office supply inventory
Prioritization and time
management
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• Payroll administration
• Schedule management
• Spreadsheet management
• Information archiving
• Legal documentation preparation
• Appointment coordination
• Appointment scheduling
[Timeframe] balance
reconciliation
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• Office staff leadership
• [Type] data tracking
• Accounts receivable and payable
• Record preparation
• Inventory purchasing
• Sales support
• File systems management
• Multi-line phone systems
• Report generation
• Cross-functional communication
• Database administration
• Equipment sterilization
• File management
Verbal and written
communication
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• Database management
• Teacher relations
• Supply ordering
• Budget monitoring
• Developing presentations
• Payroll processing
• Managing purchasing activities
• Quickbooks
• Phone etiquette
• Expense tracking
• Account reconciliations
• Organization
• Payment posting
• Customer service
• Calendar management
• Inter-office communications
• Keyboarding skills
March 2017 - December 2018
Uniquetax LLC Clifton, NJ
August 2016 - March 2017
Virtual Sales Manager Vimar Collection NY, NY
July 2016 - December 2016
Telemarketing operator PRC333 Caracas, Venezuela dentists detect tooth decay, cavities and other issues needing to be treated.
Handled billing inquiries from insurance companies regarding claims submitted by the office.
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Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
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• Conducted dental cleanings and checked teeth for cracked fillings. Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
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Gave patients desensitizing agents to prepare for anesthetic administration.
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Documented patient records during procedures and added notes taken to treatment chart.
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Sterilized dental equipment using automatic washers to prevent cross contamination.
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Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
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Utilized automated washers to sterilize instruments and prevent cross- infection between patients.
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• Exposed dental diagnostic x-rays.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
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Checked with participants throughout procedures to help alleviate anxiety.
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Assisted dentist during examinations by retracting patient's cheeks and tongue.
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Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
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Kept accurate records of dental treatments provided for each patient's visit.
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Fabricated temporary crowns or bridges from impressions taken by the dentist.
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• Established clean, sterile and welcoming environment for patients. Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
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• Took digital X-rays of teeth using radiographic equipment.
• Management of Social Networks, design and posts publication Database Management, development of promotions for closing Sales, sales statistics, event management, training for sales team, Advice for VIP clients, management of the company's president Agenda, preparation of product catalogs, quotes, writing reports, presenting proposals, billing, making appointments, for clients, etc
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Customer service, product promotion through promotions, order shipment tracking, billing, order tracking through courier such as UPS
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• Task prioritization
• HIPAA guideline compliance
• Minute taking
• Contract administration
• Database maintenance
• Timekeeping systems
• Filing experience
• Mail distribution
• Administering payroll
• Business correspondence
• Reception functions
• Data verification
• Vendor relations skills
• Document preparation
• Hubs & Switches
• Proxy Servers
• Firewall
• FR -Frame Relay-
• LAN
• ProtocoloWAP
• Switches
• WAN
• Telefonía IP
• MS SQL Server
• HP -Hewlett Packard-
• Unisys
System Center Operations
Manager
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• Windows Phone
• Iphone
• TCP/IP
• Ethernet
• ProtocoloTCP/IP
• Router
• Internet Information Services
• Client- Server
• Android
• Windows Server
• E-Mail -SMTP/POP3-
• Visual BASIC
• Reparation PC y compatibles
• Office
• Data Base
• Herramientas Graficas
• Software de Gestion
• Programacion
• SAT
• PHOENIX
• ASAP
• Boss
• 4tel
• TAS
• NetSuite
February 2013 - February 2014
TM Outsource Group Caracas, Venezuela
and FEDDEX, inventory management, customer registration in NetSuite application, database management
Customer Service by phone, promotion of laboratory products, New customer acquisition, invoice reconciliation, order tracking, Transfer of orders in drugstore, inventory management nationwide by drugstore, offering discounts and special conditions, updating data and other functions
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EDUCATION
May 2017
Diploma's Marketing / RRSS
Venezuela UniversityMarketing Institute ISUM, Venezuela May 2014
Degree on Integral Administration Finance
C.U. Prof. Jose Lorenzo Perez Rodriguez, Venezuela September 2012
Pharmacist
Central University of Venezuela UCV, Venezuela
December 2006
Bachelor of Administration Human Resources Management C.U. Prof. Jose Lorenzo Perez Rodriguez, Venezuela LANGUAGES
English:
Professional
Spanish:
Professional
PERSONAL REFERENCES
• Patricia Marquez
• Phone number : 201-***-****
• Misael Hernandez
• Phone number: 973-***-****
• Jeanneth Obando
• Phone number: 862-***-****
Contact this candidate