Dynamic Customer-Driven Leader and Support Specialist

Mindy Seaton

423-***-**** *****.********@*****.*** 7931 Opal Drive Chattanooga, TN 37416 Professional Summary

Dynamic and motivated professional with a proven record of advancing with each line of work with each given opportunity. Adaptable and transferable leader that can transition any situation with ease. Dependable and organized team player, that thrives on helping others, with extensive experience in customer service and leading others in the right direction.

Experience

Office Manager of Sales July 2020-February 2021 Pure Life Water of TN Chattanooga, TN

●Clerically assisted with regular daily operations, answering phones and solving customer issues.

●Recruited Sales Representatives and Canvassers off of Indeed applications sent in to our company.

●Trained hour and half demonstration for a sales pitch to new hirees.

●In home sales demonstrations 5-10 times a week for potential sale

●Daily plans to design solutions for company issues without much leadership

Insurance Claims Specialist August 2018-September 2019 Northwest Roofing and Repairs, Acworth, GA

● Assisted clients in understanding their available options and helped them select the right service plans for their needs,

● Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.

● Effectively communicated with other employees and upper management to ensure complete care of customers

● Followed up with adjusters and customers for each step of the approval process, ensuring their satisfaction with their purchases.

Bartender/Mixologist July 2015-July 2016 Puckett’s Grocery & Restaurant, Downtown Chattanooga,

● Assisted with the grand opening of the establishment

● Informed customers about current promotions and sales, encouraging them to take advantage

● Accepted and processed customer payments in cash, and credit cards, checking for validity.

● Developed long-lasting relationships with customers, creating regulars.

● Trained new hires, ensuring service is maintained at a proper level.

● Performed bar opening and closing procedures.

Lead Server August 2014-July 2015 Taco Mac, Chattanooga, TN

● Assisted with the reopening after a remodel and expansion.

● Memorized an extensive menu of food items and over 100 different beverages and ingredients.

● Helped resolve guest problems by remaining positive, friendly, and respectful.

● Completed all side work after completion of dining service, often being led closer.

● Superior influence of workmanship, that led to training for restaurant manager.

Clerical Associate June 2013-May 2014 Sears Distribution Center, Indianapolis, IN

● Implemented approval process for invoices in accounts payable.

● Discovered and resolved all online transfers, journal entries, and payments.

● Recorded daily inventory of truck deliveries.

● Edit and assemble multiple copies of 13 delivery routes daily.

● Recorded daily all payments made by customers.

● Customer service with any discrepancies or issues throughout the ordering process

● Assisted coworkers, after my job was completed.

Store Manager October 2012-June 2013 Mattress Word, Indianapolis, IN

● Demonstrate and explain products and methods, in order to persuade customers to purchase products.

● Keep areas neat while working, and return items to correct locations, following demonstrations.

● Set up and arrange displays and demonstration areas to attract the attention of prospective customers.

● Suggest specific product purchases to meet customer’ needs.

● Learn about competitors’ products and consumers’ interests in order to answer questions and provide more complete information.

● Open and close the store daily, with every responsibility that’s entailed.

Education

High School-Hope Academy, Castleton, IN June 2012

Additional Information

Microsoft Experience-Windows, Word, Excel, Outlook, Powerpoint Adobe Experience-InDesign, Photoshop, Illustrator

References

Pat Ellis (Owner of operations Pure Life Water of TN) 912-***-****

David McClain (General Manager Puckett’s Grocery) 423-***-****

CharlesHendricks (Previous General Manager Taco Mac) 423-***-****

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