Administrative Professional with 20+ Years Experience
Resume:
Kelly Moylan
***********@*****.***
Pittsgrove, NJ
Summary:
Administrative Professional with approximately twenty plus years of experience in a variety of industries seeking full time position. Received Behavioral Technician Certificate. Experienced Paraprofessional. Remote work for the approx last 2 years for a large financial institution located in Wilmington, De.
Skills:
Accounts Receivable
Accounts Payable
Dependable
Customer Relationship Management
Customer Service
Efficient
Finance
NJMVC Clerk
Detail Oriented
Data entry
Microsoft Office Suite
Inbound call center
Multitasking
Self-Motivated
Strong customer service
Telephone etiquette
Experienced in learning multiple office software packages
Education:
High School Diploma – Schalick High School, Pittsgrove, NJ
Experience
Innova Solutions Agency, Bloomington, MN
Customer Service Representative for BNY Mellon Temporary Contractor
Assignment Ended
July 2024-March 2025
Call Center Representative handling approx. 40-50 calls daily
Assisted clients with their Health Savings Account, Flex Spending Accounts, Retail Account,s etc.
Advised clients of the status of their accounts such as balance inquiries, declined transactions and reissuing of new cards,filing disputes and fraud claims
Provided professional telephone etiquette and empathy while interacting with clients.
Excelled in a fast-paced environment while working efficiently under pressure
Team player, building solid working relationships with colleagues, supervision and management.
Akkodis Agency, Jacksonville Fl
Customer Service Representative for BNY Mellon Temporary Contractor
August 2023-May 2024
Call Center Representative handling approx. 40-50 calls daily
Assisted clients with their Health Savings Account, Flex Spending Accounts, etc.
Advised clients of the status of their accounts such as balance inquiries, declined transactions and reissuing of new cards,filing disputes and fraud claims
Provided professional telephone etiquette and empathy while interacting with clients.
Excelled in a fast paced environment while working efficiently under pressure.
Team player, building solid working relationships with colleagues, supervision and management
ESS, Cherry Hill, NJ
Teacher's Aide/Bus Aide
August 2017 –June 2023
Currently a classroom aide for a local middle school.
Assist teachers and students in reading, math and science classes as needed.
Previously assisted special needs non-verbal students on and off bus, ensure that students ride safely, assist bus driver as needed.
Interact with students individually to maintain order and a calming environment.
Restrain students if required.
CPI trained, CPR trained.
Comfort Care, Elmer NJ
Behavioral Technician
August 2022 – October 2022
Completed 40 Hour BT Training Course.
Assist Behavioral Analysts to implement behavior reduction and skill acquisition plans.
First Presbyterian Church, Bridgeton, NJ
Administrative Assistant Part-Time
March 2012 – October 2016
Communication with church members via email and phone as well as information liaison between vendors, Board members, church treasurer and minister.
Responsible for collecting and distributing meeting minutes, treasurer reports, and monthly financial reports for monthly Board meetings.
Document yearly stewardship pledges and weekly donations.
Produce weekly church bulletin and annual reports.
Responsible for updating the church website, calendar and Facebook page as needed.
Maple Shade Motor Corp. Turnersville,NJ February 2001-May 2003
Title Clerk
Lilliston Ford Inc. Vineland, NJ May 2000-June 2001
Title Clerk/Accounts Receivable
Triangle Hauling Co. Deptford, NJ July 1999-April 2000
Accounts Receivable
Department of Motor Vehicles, Private Agency, West Deptford, NJ November 1995-March 1998
Collater/ Quality Control
Prudential Health Insurance Claims,Millville NJ 1989-1995
Education 53 College Credits, Gloucester County College Campus, Rowan, Sewell NJ and High School Diploma, enrolling in a four year program in 2025, Behavioral Technician Certificate
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