Experienced Office Manager & Educator with HR Skills

LISA HANSEN

************@*****.*** · 801-***-****

Experienced customer service and education professional looking for a new opportunity with growth potential with a forward-thinking company.

EXPERIENCE

PATIENT SERVICE REPRESENTATIVE, IHC 2020-PRESENT

Responsible for greeting and checking in patients, handling faxes, scheduling out appointments, getting approvals for medical procedures through insurance, obtaining records through other facilities, sorting mail, updating and maintain patients’ files and collect co-pays and record at end of the day.

OFFICE MANAGER/RECEPTIONIST, DESTINATION HOMES FEBRUARY 2018-2020

Responsible for the daily operation of the office, including assisting with HR and hiring process, ordering office supplies, organizing office functions, scheduling board rooms and meetings, and all general office work.

OFFICE MANAGER, BOUNTIFUL FAMILY HEALTHCARE 2013-2018

Responsible for managing and scheduling all patients, medication requests, uploading medical reports and maintaining patient files, managing communications with other medical professionals regarding patients and office staff, coordinate internships of medical students with doctor, work with health insurance companies, and balance end of day income.

ELEMENTARY EDUCATOR, GRADES K-6, DAVIS COUNTY SCHOOL DISTRICT 2001-2013

Physical education specialist and teacher in all areas of required curriculum, working with special needs students, and organizing and implementing new programs.

EDUCATION

BS COMMUNICATIONS, WEBER STATE UNIVERSITY, OGDEN, UTAH 1991-1994

Emphasis in public relations and advertising; minor in psychology.

SKILLS

•Proficient in Medical Insurance Policies

•Skilled in all Microsoft office

•Excellent people and communication skills

•Team player and personnel management skills

•Hiring personnel/assisting with HR

•Detail-oriented with strong organizational skills

ACTIVITIES

Physically active in strength training and running marathons, spending quality time with family and friends, active in community.

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