Craig Watkins
Southern California, United States, 805-***-****, *********@*****.***
PROFILE Dynamic Senior Vice President specializing in Compliance and second-line risk oversight with extensive experience in audit, risk management, and regulatory adherence. Developed and implemented robust compliance monitoring systems, including system-based metrics and testing. Established Key Risk Indicators (KRIs) for proactive risk assessment and maintained regulatory reporting standards. Expertise in compliance training and policy development, driving organizational excellence and risk mitigation strategies.
EMPLOYMENT HISTORY
Mar 2016 Senior Vice President, Director of Corporate Compliance, East West Bank
Developed, expanded, and managed a risk-based internal audit style Corporate Compliance monitoring/testing function, identifying and rating regulations and regulatory changes. Established KRIs for monitoring activities and automated testing to enhance efficiency. Provided Compliance advisory for Mortgage and Credit Card Lending, Deposits, and specialized Enterprise areas, such as Foreign Account Tax Compliance Act (FATCA), Fair Credit Reporting Act (FCRA), and Foreign Corrupt Practices Act (FCPA). Oversaw Compliance Reporting, ensuring timely delivery of regulatory and board reports. Managed Issue Management and Remediation, tracking compliance issues and providing updates to management. Led Customer Complaint Resolution, analyzing complaints to mitigate risks, including Fair Banking. Managed and conducted Corporate Compliance risk assessments and implemented regulatory changes. Executed Third-Party compliance assessments for high-risk vendors. Drafted and updated Compliance policies and training materials.
• Developed risk-based monitoring/testing plans and stakeholder reporting.
• Developed, managed, and performed risk-based testing.
• Managed timely reporting, including fair lending and red lining.
• Managed the customer complaint review process to identify potential risks.
• Incorporated compliance regulations into the Risk and Control Self-Assessments (RCSAs).
• Established vertical second line testing approach, which incorporated and leveraged the First Line Testing to reduce redundancies and create efficiencies. Jul 2008 — Sep 2015 Senior Vice President, Senior Compliance Program Manager, Bank of America
Directed international Enterprise Activity Compliance (EAC) for Other Real Estate Owned (OREO), creating and securing executive approval for BAC Enterprise OREO policy. Developed training, monitoring, and risk based internal audit style testing protocols.
• Established key risk indicator metrics for executive reporting to Compliance Committee and Board of Directors.
• Initiated compliance testing for National Homeowner Retention Program (NHRP), Home Affordable Modification Program (HAMP) and expanded to Government-sponsored Enterprises (GSEs) derivatives.
• Conducted annual enterprise risk assessments and established testing for Bankruptcy, Foreclosure, Servicemembers Civil Relief Act (SCRA), and OREO.
• Managed OREO holding period regulatory extension requests and ensured compliance during BAC integration.
• Mapped compliance regulations to processes for inclusion into the RCSA process. Nov 2004 — Jul 2008 First Vice President, Compliance Officer, Countrywide Funding Corporation (CFC)
Managed and developed Compliance regulatory testing programs for Countrywide Bank and Mortgage. Ensured adherence to banking and mortgage lending/servicing regulations, as well as Anti-Money Laundering (AML), Bank Secrecy Act (BSA), and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP). Streamlined testing processes, reducing redundancy and enhancing accuracy of results.
• Developed and managed risk-based Compliance testing for Privacy and Servicing areas, including investor and state regulations.
• Implemented automated testing, monitoring compliance with established procedures.
• Created annual audit plan for mortgage servicing, securing senior executive approval. Feb 2004 — Nov 2004 Assistant Vice President, Quality Assurance (QA) Manager, Balboa Insurance Group (CFC - Affiliate)
Led a team of 12 associates in QA assurance testing for insurance carriers at Balboa Insurance Group. Managed Sarbanes-Oxley (SOX) testing and enhanced the QA department by implementing a risk-based audit approach, improving reporting capabilities. Developed advanced QA reports to identify root causes and trends, enabling business enhancements that boosted servicing accuracy. Delivered presentations to executive management and achieved 'satisfactory' ratings from internal audits.
• Spearheaded QA process improvements, increasing efficiency and effectiveness.
• Championed risk-based audit methodologies, enhancing compliance measures.
• Delivered insightful presentations to senior management, driving strategic decisions.
• Achieved consistent 'satisfactory' ratings during internal audits. May 1998 — Feb 2004 Senior Internal Auditor - Internal Audit, Countrywide Funding Corporation (CFC)
Oversaw annual investor and regulatory testing, ensuring compliance with federal and investor standards. Conducted risk assessments for audits, focusing on mortgage servicing, pricing, and fair lending. Executed internal audits for banking functions, including Customer Identification Program
(CIP), Know Your Customer (KYC), and Customer Due Diligence (CDD), ensuring timely completion. Drafted comprehensive audit reports and facilitated exit conferences with executives.
• Spearheaded audit sample queries and testing from designated record systems.
• Collaborated with external auditors on annual financial statement audits.
• Selected for initial audit team for Countrywide Bank. Oct 1993 — May 1998 Supervisor Document Management Service, Countrywide Funding Corporation (CFC)
Supervised 30 employees in reviewing and processing post-closing mortgage fulfillment documents. Oversaw collateral document release and reinstatement team, ensuring timely retrieval of real estate documents for servicing needs. Enhanced employee performance by refining the receipt and review process, reducing backlog. Awarded quarterly achievement recognition for contributions.
• Improved processing efficiency by updating workflows.
• Led user acceptance testing for new systems.
• Contributed to Year 2000 (Y2K) readiness testing team. EDUCATION
Bachelor of Science
Certified Internal Auditor (CIA) and Certified Financial Services Auditor (CFSA)
Certified Information Systems Auditor (CISA) and Certified in Risk and Information Systems Control (CRISC)
Certified Regulatory Compliance Manager (CRCM)
Veteran - United States Marine Corp (USMC) Non-Commissioned Officer Training
SKILLS Corporate Compliance Expert Risk Management Expert Regulatory Adherence Expert Key Risk Indicators Expert Compliance Training Expert Policy Development Expert Compliance Reporting Expert Risk Assessments Expert Internal Auditing Expert Quality Assurance Expert