DONNA PECINA
Billing Specialist
Grain Valley, MO 64029
*.******@***.***
**** – 10/2025: Billing specialist for Cox Automotive Inc. Acquire invoices through Karmak software which techs upload, then:
1. Review each invoice for final billing: Must check the following points to ensure an accurate bill is sent.
a. Check hourly rate
b. Check pricing of parts
c. Check correct computer diagnostic fees
d. Check fuel rate
e. Check for tax exemptions.
f. Check correct billing hours, dry runs
g. Check reference nos./PO nos.
h. If DOT performed must attach form.
i. If customer is out of credit, we must email to increase additional credit before we can invoice out.
j. If missing any information, must communicate with tech or research original invoice for accurate data.
2. After completing review, email out the final invoice to the appropriate customer with their required header information and copy AR rep. Each customer has an AR rep assigned to them.
3. Prepare a spreadsheet for requesting POs with certain customers. Make phone calls to acquire PO numbers and any other missing information. 4. If tech information is unsure, call tech to communicate job performed. 5. If customer disputes the invoice, acquire backup information to help settle the matter. 80% data entry; 20% communicating with customers verbally/written communications. 2006 – 2015: Legal secretary for Armstrong Teasdale LLC, Grand Ave., Kansas City, MO. 1. Transcribed dictation, filed legal documents with various state and federal courts general office duties.