Office work

Gary Karlin

Dallas, ***** TX 469-***-**** ****.******@****.***

Summary

Seasoned and goal-oriented sales executive with extensive experience in outbound prospecting, client relationship management, and consultative B2B selling across multiple sectors, including technology, events, and digital services. Proficient in leveraging CRM platforms like ACT and Lotus Notes to oversee account activity, streamline communication, and support sales growth. Skilled at onboarding and mentoring new team members, generating high-quality leads, and fostering strong client loyalty through personalized engagement. Recognized for persuasive communication, adaptability, and consistent success in high-pressure, performance-focused roles.

Skills

Cold calling and lead generation

CRM Management (ACT, Lotus Notes)

B2B Sales & Technical Product Knowledge

Appointment Setting & Sales Coordination

Sales Training & Onboarding

Communication

Relationship Building

Resilience

Team Collaboration

Adaptability

Experience

ACCOUNT MANAGER 05/2009 - 04/2010

Telcom and Data - Chicago, IL

Initiated and executed daily cold calls to prospective clients, successfully generating leads and converting them into long-term accounts.

Managed a diverse portfolio of client accounts using ACT CRM, ensuring consistent follow-ups, accurate data tracking, and customer satisfaction.

Built and nurtured strong client relationships, leading to a 25% increase in repeat business and upselling opportunities.

Conducted regular account reviews to identify customer needs, uncover growth potential, and implement strategic solutions.

Collaborated with sales and marketing teams to tailor client proposals, resulting in a 30% improvement in proposal-to-close ratio.

INSIDE TECHNICAL SALES CONSULTANT 12/2007 - 02/2009

HighTower, Inc. - Skokie, IL

Performed high-volume cold calling and prospecting to identify client needs related to CRM, ERP modifications, and computer network solutions.

Engaged existing clients to uncover technical upgrade opportunities, effectively aligning solutions with evolving business needs.

Scheduled qualified appointments and product demos for the outside sales team, significantly contributing to pipeline growth.

Maintained detailed records of client interactions and technical requirements using CRM tools, ensuring seamless sales hand-offs.

Collaborated with technical teams to stay current on product features, and deliver accurate pre-sales consultation to prospective clients.

SENIOR ACCOUNT EXECUTIVE 01/2006 - 07/2007

Honeycomb Worldwide - Chicago, IL

Conducted targeted cold calls to sell webinar sponsorship packages, consistently meeting or exceeding monthly sales quotas.

Developed persuasive sales pitches tailored to executive-level decision-makers across multiple industries.

Trained and mentored new hires on sales techniques, objection handling, and effective lead generation strategies.

Guided team members on how to research and qualify leads using internet tools and platforms, increasing team efficiency and lead quality.

Played a key role in scaling webinar sponsorship revenue through strategic outreach and sales coaching

ACCOUNT EXECUTIVE 01/2003 - 12/2005

International Sports Management - Chicago, IL

Conducted cold calls and proactive outreach to prospective clients, driving new business opportunities for premium sporting events.

Nurtured relationships with existing and past clients to generate repeat sales and long-term partnerships.

Sold sponsorships and ticket packages for PGA Championship and other high-profile sporting events, consistently exceeding sales targets.

Delivered personalized sales presentations to corporate decision-makers, aligning event offerings with client branding goals.

Maintained detailed client records and follow-up schedules to ensure seamless communication and high client satisfaction.

SENIOR ACCOUNT EXECUTIVE 10/1999 - 12/2001

InterAccess, Inc. - Chicago, United States, IL

Conducted strategic cold calls to generate leads and close sales for a suite of internet products and digital solutions.

Managed a portfolio of existing clients, providing ongoing support and upselling new services to meet evolving business needs.

Utilized Lotus Notes CRM to track client interactions, manage follow-ups, and maintain accurate sales records.

Identified growth opportunities within current accounts, contributing to consistent revenue expansion and client retention.

Collaborated with internal teams to customize internet product offerings, ensuring alignment with client goals and market trends.

Education and Training

DeVry Institute of Technology - Addison, IL Electrical Engineering Technology

Minor in Business Operations, Computers, Physics, Mathematics

President's/Dean's List Academic Achievement Award.

New Horizons Computer Learning Center - Chicago, IL

Applications Miscellaneous coursework

Novell Administrator (network admin), Advanced HTML Design, Advanced FrontPage Web Design, Advanced QuickBooks, Quicken, Advanced Microsoft Office, Advanced ACT (database admin).

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