victoria downs
Shift leader
Buffalo, NY *****
***************@*****.***
Professional Summary
Shift leader at Auntie Anne’s
Very responsible
Willing to relocate to: Buffalo, NY
Authorized to work in the US for any employer
Work Experience
Shift Leader
Auntie Anne's-Buffalo, NY
May 2022 to Present
professional experience, specializing in operations management Excellent communication, customer service, and team leadership Always on time and always get the job done correctly Cashier/Server/Cook
Five Guys-Buffalo, NY
November 2019 to Present
Handle the Register.
Alway take complete and correct orders from customer and employees or managers. Dress burgers and help the other stations like fires or milkshakes. Customer Service/Sales Associate
Bed Bath & Beyond-Buffalo, NY
September 2019 to Present
Customer service.
Greet the customers and assist them at all times.
Answer the phone and assist the customer.
Handle returns and damages and assist customer at the register to purchase items. Sever
Sunoco Gas Station-West Seneca, NY
July 2019 to October 2019
Stock Associate
Lord&taylor-New York, NY
May 2017 to January 2019
My position at Lord&Taylor was a stockroom associate. I responsible for collecting tickets to the computer by the sale associate. Those tickets incited the shoes order for the customer. The had to answer with in three minutes. Always kept our stockroom in order and clean. Cashier/Server
Custom Fuel Pizza-New York, NY
August 2015 to March 2016
Cashier/Stock Clerk
Sunoco Gas Station-West Seneca, NY
August 2014 to February 2015
Greet customers all times.
Operator the register and POS.
Make the register are is neat and is full stocked with all items. Count all the items behind you when u enter your shift and leave ur shift. Education
High school or equivalent in Business
Dewitt Clinton High School-Bronx, NY
September 2009 to August 2013
High school or equivalent
Skills
• Meal Preparation
• Typing
• Microsoft Word
• POS
• Quality control
• Cleaning
• Warehouse experience
• Computer skills
• Bilingual
• Cash register
• Hospitality
• Purchasing
• Leadership
• Food Service
• Shift Management
• Store management
• Communication skills
• Upselling
• Sales
• Inventory Control
• Knife skills
• Customer service
• training
• Shipping Receiving
• Serving
• Team management
• Supervising experience
• Stockroom
• Manufacturing
• Heavy lifting
• Data entry
• Server
• Culinary experience
• Restaurant experience
• Merchandising
• Kitchen management
• Phone etiquette
• Cooking
• English
• Windows
• Baking
• fast learner
• Customer Service
• Food preparation
• Kitchen Experience
• Microsoft Excel
• Organizational Skills
• Microsoft Office
• Retail management