SD
SHELDON DARLINGTON
*************@*****.*** 718-***-**** The Bronx, NY 10466 WWW: Bold Profile Reliable dispatcher with experience keeping delivery and customer service operations moving smoothly. Talented at scheduling deliveries, explaining details to customers and confirming arrival window date and time. Proficient in the field practices and compliance requirements.
Results-focused dispatching professional with top-notch abilities in overseeing communication, work orders and crew actions. Detail-oriented in maintaining files for customers, management and crew members. Supports team performance with well-maintained equipment and properly planned daily schedules. Highly skilled dispatcher with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, and organizational skills essential for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
• Dispatch scheduling
• Service request processing
• Communication management
• Software utilization
Real time services of ny Richmond, NV
Dispatcher Office Assistant
01/2021 - 12/2025
Coordinated dispatch schedules for efficient service delivery in New York area.
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Managed communication between drivers and clients to ensure timely updates.
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Processed incoming service requests using company-specific software tools.
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Tilden High School Brooklyn, NY
01/1994
• Member of [stratford career institute ] for home inspection Summary
Skills
Experience
Education and Training