Executive Administrative Professional with TS Clearance
Resume:
Hannah Harmon
Active Top Secret Clearance
Washington, DC 20002
******.*********@*****.***
Executive and Administrative Assistant
Skills and Areas of Expertise
Office Management Travel Arrangements Federal Policies and Compliance
Scheduling and Coordination Event Coordination Sensitive Information Handling
Records Management Facility Management Administrative Support Tasks Professional Experience
ENPROVERA, Washington, DC March 2024 – Present
Administrative Assistant – Federal Bureau of Investigation 40hr/week
Provided comprehensive administrative support to a GS-15 executive and all unit staff, ensuring efficient daily operations and coordinated supplies and general office needs.
Handled high-volume phone calls, emails, and legal correspondence with professionalism and discretion and maintained case records and sensitive information in compliance with federal policies and procedures.
Arranged, reviewed, and formatted legal documents, correspondence, memoranda, and case files in accordance with federal and agency guidelines.
Supported hearings and proceedings by preparing files, assembling and organizing binders, copying and indexing documents, and ensuring proper filing in accordance with records requirements. MID-ATLANTIC INTERPRETING GROUP, Elkridge, MD Sep 2022 – March 2024 PAS Provider and Administrative Assistant 40hr/week
Rewrote and organized internal documents to maintain 508(b) compliance, created conference documents and plans, searched for new contract opportunities using company notification systems.
Managed scheduling and payroll for a team of eight employees, supported administration of ten federal contracts.
Accompanied employees on official travel or Temporary Duty Assignments (TDY) within the Continental United States
(CONUS) and internationally.
Built comprehensive SOPs from the ground up, gathering key information to establish long-term operational guidance and centralizing documents on SharePoint.
ID.ME, Greensboro, VA May 2021 – May 2022
Trusted Referee and Quality Assurance Analyst 40hr/week
Maintained communication between leads and Quality Analysts regarding employee performance and kept in-depth records of performance and opportunities for coaching.
Worked with senior management and spearheaded cross-department project to provide support for fraud analysis and prevention on call center floor.
Began process to submit fraudulent documents for internal comparison and collaborated with other departments and teams to update pages and provide resources for employees.
Worked with the training team to on-board new hires, including making presentations and fielding questions. TJMAXX, Washington, DC Aug 2019 – Mar 2020
Loss Prevention Detective 40hr/week
Reorganized and revamped processes and deadlines for existing protocols and operations, creating increased workflow and resource management.
Collaborated with management to improve internal compliance with company-wide loss-prevention and stock-management expectations.
Implemented loss-prevention and inventory improvements, reducing losses from theft and damage by approximately
$170,000 annually and placing the store among the top-performing locations in the region. METROPOLITAN POLICE DEPARTMENT, Washington, DC Jun 2018 – Dec 2018 District Detective Aide
Led multiple filing processes simultaneously to ensure legal and proper meeting of all court deadlines.
Acted as Office Management Support for Sergeant and eight Detectives, maintained physical files, updated criminal justice databases, and scheduled meetings on daily basis.
Streamlined process of reviewing CCTV recordings, increasing the speed of processing theft cases by eight times.
Authored new processes and templates for completing affidavits and other court documents, improving standard practices for all interns and officers department wide.
UNITED STATES PROBATION OFFICE, Washington, DC Jun 2017- Sept. 2017 Intern
Assisted in monitoring and managing offender caseloads, prepared travel reports for officers, and participated in departmental meetings analyzing crime patterns and recidivism trends.
Maintained regular contact with 20+ offenders, processing check-ins, travel requests, and activity logs, and prepared detailed reports for officers to submit to federal court.
Conducted research on DC car-share services, evaluating compliance and safety for offender use, and prepared reports summarizing findings for departmental review.
Education & Credentials
Bachelor of Arts (Justice, Law, & Criminology) May 2019 American University (Washington, DC)
Major GPA: 3.45
Bachelor of Arts (Religious Studies) May 2019
American University (Washington, DC)
Major GPA: 3.56
Security Clearance Mar 2023 - present
Active Top Secret Level
Volunteering
Volunteer, Homeward Trails Animal Rescue
Fostered kittens and elderly cats in need before placing them in loving homes. Administered medications and IV fluids and performed end-of-life care.
Arranged cat and supply pickup and drop-offs as well as vet visits and transportation.
Volunteered at adoption events, evaluating potential adopters and marketing pets and the organization to visitors.
Kept up expense reporting and budgeting to ensure I never went over budget for the fosters Risk Manager, Sigma Delta Tau
Planned and led both small- and large-scale events focused on sexual assault prevention and personal safety.
Coordinated participation from multiple organizations, facilitating presentations to engage and inspire attendees.
Managed event budgets and logistics to ensure smooth execution and impactful experiences for guests.
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