Customer Service, Cashier & Bookkeeping

LOURDES FALLARME

240-***-**** Silver Spring, MD *0904

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SKILLS and QUALIFICATIONS

• Customer Service

Delivered customer-oriented services by providing friendly support and services Ensures customers satisfaction at all times to build trust and repeat purchases

• Teamwork & Communication

Collaborated with team members to effectively meet the deadlines and achieve team goals Assigned task and responsibilities to utilize team strength and productivity Resolves conflicts at workplace to maintain a positive environment

• Efficiency & Adaptability

Eager to learn new skills and handle challenging role, easily adapt in a fast-paced environment Planned task effeciently to ensure accuracy and prevent costly mistakes Display confidence and trustworthiness in handling responsibilities

• Time Management

Focus and prioritize task with urgency to do multi tasking Attention to details to meet the deadlines and work goals and ensures accuracy CASHIERING, INVENTORY, ACCOUNTING

• Knowledgeable of accounting practices and records keeping ( e.g. Data Entry, Accounts payable, Accounts Receivable, and Bank reconciliation)

• Process payments direct from customers, and handles daily sales collections (cash and credit card)

• Petty Cash custodian (includes replenishment and reimbursement)

• Prepares end-of-day Cash and Credit Card transaction reports and do bank reconciliation for audit purposes

• Ensures completeness of stocks delivery versus invoices and receipts

• Maintain inventory reports for proper and accurate recording and monitoring OTHER SKILLS

• Knowledgeable of Microsoft office and software

WORK EXPERIENCE:

• Business Owner/Sales Representative Philippines 2013 – 2025

• Cashier & Inventory Custodian SMART (Philippines) 1998 – 2013

• Bookkeeper Lending Investor, Inc. Philippines 1990 - 1992 EDUCATION:

• DIVINE WORD COLLEGE OF CALAPAN, PHILIPPINES

Bachelor of Science in Commerce

Major in Accounting (1985 – 1989)

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