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Retail management, Enviromental Tech

Location:
Shreveport, LA
Salary:
$15
Posted:
February 28, 2026

Contact this candidate

Resume:

Shonda Powell

Shreveport, LA *****

***************@*****.***

+1-318-***-****

Professional Summary

Dedicated Environmental Services Housekeeper with a proven track record at Brentwood Hospital, excelling in infection control and sanitation procedures. Recognized for enhancing cleanliness standards and achieving high customer satisfaction through effective teamwork and attention to detail. Skilled in chemical handling and committed to maintaining a safe, welcoming environment for patients and staff.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Assistant Manager

FCS FACULTIES SERVICES-Shreveport, LA

August 2024 to Present

• Performed thorough cleaning and sanitization of assigned areas, including dusting, sweeping, mopping, and vacuuming

• Maintained high standards of cleanliness and hygiene in accordance with company policies and industry regulations

• Managed inventory of cleaning products and supplies, promptly restocking when necessary to avoid shortages

• Followed established protocols for handling hazardous materials, adhering to safety guidelines at all times

• Implemented effective waste management practices by segregating recyclable materials from general waste streams

• Completed daily checklists to ensure all assigned tasks were completed thoroughly and on schedule each day/shift

• Identified maintenance issues or repairs needed within the facility/building premises and reported them promptly for resolution

• Demonstrated attention to detail by consistently achieving high cleanliness ratings during inspections

• Managed and prioritized work orders or service requests based on urgency and importance

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Implemented new scheduling system that optimized staff allocation and reduced labor costs by 29.5%

• Supervised and trained a team of 35 employees, providing guidance and support to maximize productivity

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Created training materials and conducted training sessions for new hires on company policies and procedures

• Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly

• Monitored employee performance through regular evaluations, providing constructive feedback for professional development

• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary

• Developed employee schedules based on business needs while optimizing staffing levels during peak hours

Environmental Services Housekeeper

Brentwood Hospital-Shreveport, LA

January 2024 to Present

• Maintained cleanliness and sanitation in patient rooms and common areas.

• Utilized cleaning equipment and chemicals following safety protocols.

• Conducted routine inspections to ensure compliance with health standards.

• Trained new staff on cleaning procedures and safety guidelines.

• Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.

• Reported maintenance issues promptly to ensure a safe environment for patients and staff.

• Implemented efficient cleaning schedules to optimize workflow and reduce downtime.

• Adhered to infection control policies, contributing to overall hospital hygiene standards.

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.

• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.

• Practiced established infection control methods to reduce risks to patients, families, and medical staff.

• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

• Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.

• Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.

• Used chemicals by following safety protocols and procedures to avoid burns and injuries.

• Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

• Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

• Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.

• Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.

• Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.

• Enhanced cleanliness standards by consistently adhering to established protocols and using appropriate cleaning solutions.

• Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.

• Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.

Utility Worker

Morrison Healthcare-Shreveport, LA

April 2022 to August 2024

• Operated equipment to maintain cleanliness and sanitation standards in food service areas.

• Assisted in food preparation, ensuring adherence to safety and quality protocols.

• Collaborated with team members to streamline workflow and enhance operational efficiency.

• Supported training of new employees on safety practices and operational procedures.

• Implemented organization strategies for kitchen supplies, reducing clutter and improving access.

• Responded promptly to customer inquiries, enhancing overall satisfaction during service hours.

• Collected and disposed of trash and debris.

• Kept work area clean, neat, and well-stocked to maximize productivity.

• Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.

• Completed daily maintenance tasks in record time to maximize productivity.

• Reduced environmental impact by implementing sustainable waste disposal practices during utility work.

• Streamlined waste management processes, leading to cleaner and safer work environment.

• Improved equipment longevity through rigorous preventative maintenance schedule, reducing need for costly replacements.

Room Inspector/Supervisor

BALLY CASINO-Shreveport, LA

September 2021 to November 2022

• Conducted thorough inspections of guest rooms to ensure cleanliness, functionality, and adherence to hotel standards

• Identified and reported any maintenance or repair issues promptly to the appropriate department for resolution

• Implemented a detailed checklist system for room inspections, resulting in improved efficiency and accuracy

• Collaborated with housekeeping staff to address areas of improvement and provide training on proper cleaning techniques

• Maintained accurate records of inspection findings and communicated them effectively to management

• Responded promptly to guest complaints or concerns related to room cleanliness or functionality, taking appropriate action for resolution

• Worked closely with front desk staff to prioritize room assignments based on guest preferences and availability

• Ensured compliance with health and safety regulations by monitoring sanitation practices within guest rooms

• Participated in team meetings and training sessions to stay updated on new procedures or policies related to room inspections

• Contributed ideas and suggestions for improving overall guest experience through enhanced room cleanliness and amenities

Assistant Manager

Family Dollar-Shreveport, LA

July 2019 to September 2021

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Created training materials and conducted training sessions for new hires on company policies and procedures

• Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary

• Monitored employee performance through regular evaluations, providing constructive feedback for professional development

• Developed employee schedules based on business needs while optimizing staffing levels during peak hours

• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc

• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency

• Coordinated special events or promotions within budget constraints while exceeding customer expectations

• Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items

• Developed and implemented staff training programs to enhance product knowledge and improve customer service skills

Housekeeper

Garden Park Rehabilitation-Shreveport, LA

December 2018 to March 2020

• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness

• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results

• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction

• Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to hotel standards

• Assisted with the training of new housekeeping staff members on proper cleaning techniques and hotel policies

• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively

• Collaborated with other departments such as laundry services or concierge to provide seamless customer service experience for guests

• Coordinated with maintenance department for repairs or replacements of damaged furniture or fixtures in guest rooms

• Implemented eco-friendly practices such as using environmentally friendly cleaning products or implementing linen reuse programs

• Adhered strictly to confidentiality guidelines when entering occupied rooms or handling personal belongings left behind by guests

• Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries

Assistant Manager

Sonic Drive-In-Shreveport, LA

July 2014 to March 2018

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Analyzed sales data to identify trends and opportunities for improvement, implementing effective strategies accordingly

• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary

• Developed employee schedules based on business needs while optimizing staffing levels during peak hours

• Coordinated special events or promotions within budget constraints while exceeding customer expectations

• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc

• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency Assistant Manager

Dairy Queen-Shreveport, LA

February 2008 to July 2014

• Assisted in the management of daily operations, ensuring smooth and efficient workflow

• Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction

• Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

• Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times

• Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations

• Developed strong relationships with vendors and suppliers, negotiating favorable terms for procurement of goods

• Created training materials and conducted training sessions for new hires on company policies and procedures

• Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies

• Monitored employee performance through regular evaluations, providing constructive feedback for professional development

• Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary

• Developed employee schedules based on business needs while optimizing staffing levels during peak hours

• Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc

• Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency

• Increased overall store profitability by analyzing product performance data & adjusting pricing/ markdowns accordingly

• Managed inventory levels, ensuring adequate stock availability while minimizing excess or obsolete items

• Developed and implemented staff training programs to enhance product knowledge and improve customer service skills

• Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team

Lead Custodian

Education

High School Diploma

Captain Shreve High School-Shreveport, LA

May 1996 to May 1996

Skills

• Hazard identification and correction

• Abuse and neglect policy adherence

• Schematics

• Chemical mixing

• Carpet cleaning chemicals

• Grocery store

• Safety regulations

• Upholstery cleaning chemicals

• Cash register

• Food safety

• Working with people with developmental disabilities

• Retail sales

• Gait belt

• Sales

• Heavy lifting

• Hotel cleaning experience

• Facilities management

• Dusting furniture

• Workplace safety compliance

• Dishwashing

• Window cleaning

• Residential cleaning

• Supervising experience

• Vacuuming

• Floor cleaning chemicals

• Table cleanliness maintenance

• Microsoft Office

• Credit card payment processing

• Cleaning - Cleaning experience (6-10 years)

• Assistant Manager Experience

• Educational institution cleaning experience

• Live chat

• Decision making

• Food date marking

• Ergonomic cleaning tools

• Cross-contamination prevention

• Laundry

• Safe work practices

• Window cleaning tools

• Microsoft Word

• Automated cleaning systems

• Disinfecting surfaces

• Carpet extractors

• Telemetry

• Disinfectant cleaning chemicals

• Personal protective equipment (PPE) use

• Team management

• Product demos

• Spirits experience

• Leadership and professional development instruction

• Supervisor experience

• Communication skills

• Upselling

• Typing

• Patient observation

• Wine knowledge

• Deli counter experience

• Time management

• Team lead experience

• Multitasking

• Cross-selling

• Order taking

• Restroom cleaning

• Stocking

• Recruiting

• Computer literacy

• Culinary experience

• Employment & labor law

• Food labeling

• Patient monitoring

• Trash removal

• Guest relations

• Food preparation

• Cash handling

• Managing teams in a customer support role - Largest customer support team managed (11-15 team members)

• Retail store cleaning experience

• Room preparation

• Customer complaint resolution

• Vacuum cleaners

• Casual dining experience

• Training & Development

• Cafeteria experience

• Attention to detail

• Concession stand experience

• Bartending

• Mops

• Slip and fall prevention

• Food allergen management

• Long-term care facility experience

• Floor buffers

• Drive-thru operation

• Cleaning carts

• Floor buffing

• Food & beverage industry

• Wireless sales

• Cleaning surfaces

• Kitchen experience

• Home health

• Chemical handling safety procedures

• Patient care

• Employee Orientation

• Beverage refills

• Hospital experience

• Blood pressure monitors

• Staff training

• Organizational skills

• Hospitality

• Floor care

• Catering

• Environmental services

• Glucometers

• Project Management

• Reality orientation (health monitoring and safety measures)

• Housekeeping management

• Safe patient lifting practices

• Critical care (emergency response procedures)

• Nail care

• Customer service

• Customer inquiry handling

• Pulse oximeters

• Mentoring

• Providing care for clients - Clients cared for monthly (4-6 people)

• Floor scrubbers

• Brooms

• Pressure washers

• Serving

• Food truck experience

• Temperature control

• Proper food storage

• Quick service & fast food restaurant

• Sanitation

• Custodial experience

• Urinal use

• Quality assurance

• Working with geriatric patients

• Bed linen changing

• Nursing home experience

• Fine dining experience

• Shaving (patient care)

• Hair care

• Computer skills

• Healthcare privacy protection

• Customer support

• Commercial cleaning

• Restaurant management

• Urinary drainage unit

• Health promotion (health monitoring and safety measures)

• Problem-solving

• CNA patient management - CNA patient management (1-5 patients)

• Industrial facility cleaning experience

• Glass cleaning chemicals

• Degreasing cleaning chemicals

• Industrial cleaning

• Waste management

• Portable toilets

• Event planning

• Math

• Pricing

• Emergency procedures

• Warehouse experience

• Quality control

• Groundskeeping

• Specialty cleaning chemicals

• Phone customer support

• Pressure washing

• Community center experience

• Restaurant experience

• Team collaboration

• Supply management

• Mopping

• Infection control

• Geriatrics

• Oral hygiene

• Client services

• Growing experience

• Janitorial experience

• Hotel experience

• Waste removal

• Chemical handling

• Isolation techniques (health monitoring and safety measures)

• Skincare

• Bedpan use

• Safe environment creation

• Process improvement

• Denture care

• Sanitizing chemicals

• Vacuuming and sweeping

• Experience with individuals with mental health conditions

• Clinical thermometers

• Banquet experience

• Hoyer lift

• Food service

• Bedpans

• Guest services

• Leadership

• Residential painting

• Call light response (emergency response procedures)

• Pain management

• Conflict management

• Cooking

• Office building cleaning experience

• Management

• Merchandising

• Fire safety procedures

• Computer operation

• POS

• Workday

• Hospital cleaning experience

• In-person customer service

• Caregiving - Caregiving experience (6-10 years)

• Hazardous waste management

• Basic math

• Simple food item preparation

• Salesforce

• Dusting

• Sweeping

• Event setup

• Dietary department experience

• Carpet cleaning

• Equipment cleaning

• All-purpose cleaning chemicals

• Chemical drain cleaning

• Delegation

• Steam cleaners

• Working with people with disabilities

• Managing hospitality teams

• Food service workstation cleanliness

• Drink service

• Medication administration

• Analysis skills

• Sanitizing surfaces

• Acute care

• Teamwork

• Mopping and sweeping

• Hazard Communication Standard

• Phone etiquette

• Inventory control

• OSHA

Languages

• English



Contact this candidate