Dynamic Administrative Office Manager with QuickBooks & Payroll
Resume:
Dynamic Administrative Office Manager with expertise in QuickBooks and payroll, adept at enhancing operational efficiency at Members Only Access. Proven track record in contract management and customer service, leveraging strong verbal communication skills to resolve issues and improve client satisfaction. Committed to delivering exceptional support and fostering team collaboration.
Angela Nash
Contact
Address
Lebanon, MO 65536
Phone
**********@*****.***
Skills
•QuickBooks & payroll knowledgeable
•Travel arrangements
Work History
2023-08 -
2025-04
2022-08 -
2025-04
Administrative Office Manager
Members Only Access, Dallas, TX
Responsible for keeping track of contracts and money coming in and going out.
Overseeing company books including QuickBooks and payroll Traveling with the team to assist with contracts
In charge of setting up for presentations
Ran background checks on potential clients to see if they qualify for financing
Helped my team members with they contracts and collecting money
Customer Service Representative
Members Only Access, Dallas, TX
•Assisted customers with inquiries, providing timely and accurate information to enhance satisfaction.
•Handled customer complaints, employing effective problem-solving techniques to resolve issues efficiently.
•Processed request for reservations for our clients
•Collaborated with team members to streamline communication processes, improving overall service delivery.
•Worked from home answering all incoming calls
•Processing all contracts
•Document management
•Records management
2020-02 -
2022-08
Guest Service Representative
Stone Castle Hotel and Conference Center, Branson, MO
•Verbal communication
•Great time management
•Organized
•Office administration
• Greeted guests and facilitated check-in/check-out processes efficiently.
•Responded to guest inquiries, resolving issues with a focus on customer satisfaction.
•Managed reservations using property management software to ensure accuracy and efficiency.
•Coordinated with housekeeping to maintain high standards of cleanliness in guest rooms.
Education
Expected in 2028-06
Financial Services
St.Louis Community College - St Louis, MO
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