Senior Retail Operations Leader with 15+ Years Experience
Resume:
Debbie Honore’
Richmond, TX
***********@*******.***
www.linkedin.com/in/debbie-honore
SENIOR RETAIL OPERATIONS EXECUTIVE
Retail executive with 15+ years of progressive leadership experience driving revenue growth, margin expansion, and operational excellence across high-volume environments ranging from $1.5M boutique operations to $70M big-box retail. Proven leader of 200+ associates with strong P&L ownership, labor control, shrink reduction, and customer experience optimization.
Track record of increasing revenue by 35%, improving CSAT by 15%, expanding Net Profit Margin by 8%, and reducing shrink by double digits through disciplined KPI execution and team accountability.
CORE COMPETENCIES
P&L Ownership Revenue Growth Strategy Margin Optimization Shrink Reduction Inventory Turn Management Labor Forecasting KPI Development Merchandising Strategy Vendor Negotiation Team Development Customer Experience Leadership
PROFESSIONAL EXPERIENCE
Assistant Store Manager Lowe’s Houston, TX 2019–2022
- Operational leader within a $70M big-box retail environment managing 200+ associates.
- Contributed to $130M inventory turnover through an optimized Stock Sales Ratio strategy.
- Increased Average Transaction Value by 10% and reduced shrink discrepancies by 14%.
- Improved service performance by 12% through frontline coaching and accountability.
- Supported labor planning and expense management to protect profitability.
Store Manager Joann Fabrics & Crafts Houston, TX 2022–2023
- Delivered $5M+ year-over-year revenue growth.
- Improved Customer Satisfaction (CSAT) by 15% and reduced complaints by 20%.
- Increased Net Profit Margin by 8% through labor optimization and cost controls.
- Improved freight processing efficiency by 25% to accelerate floor-ready inventory.
Store Manager Shoe Fetage’ LLC Houston, TX 2008–2018
- Generated $1.5M+ in annual revenue in a high-end boutique environment.
- Increased revenue by 35% through strategic merchandising and brand positioning.
- Served as a Lead Buyer, traveling to national trade shows and markets to source trend-aligned merchandise.
- Negotiated vendor agreements to optimize gross margin and inventory investment.
- Maintained shrink at 0.12% through strong loss prevention controls.
Operations Manager Nellis Auction LLC Katy, TX 2023–Present
- Lead high-volume operation generating $10M+ in annual revenue.
- Manage 250 employees with a focus on KPI execution and operational efficiency.
- Improved workflow efficiency by 30% and increased throughput by 18%.
EDUCATION & CERTIFICATIONS
Bachelor of Science, Business Management (Pending)
Southern University, New Orleans, LA
Six Sigma Green Belt Certified
Project Management / Lean Processing Certified
Executive Management Certified
Continuous Improvement Professional
Forklift Certified
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