Operations & Inventory Assistant
Resume:
Ayanna UPDATED March
AYANNA BROCK
**************@*****.***
OBJECTIVE
A well organized, self-motivated, detail-oriented professional with experience seeking a position in a well-established organization where my skills and abilities will have a positive contribution towards its growth and development.
EXPERIENCE
November 2025-March 2026/LuLuLemon Athetic Part-Time Seasonal POE
● Read Daily Goals to determine how much product to pull from inventory.
● Making sure we had our BBR devices ready to check inventory count for the floor and back of the house.
● Answering request from floor Educators regarding products guests would request in different sizes or colors.
● Using our BBR devices to locate products that’s hard to find because of the amount of inventory we have.
● Fold, hang, & tag clothing items that are to be pushed onto the floor for guests.
● Checking inventory counts making sure each individual POE is pulling and pushing at least 60 products to the floor per hour.
● Meeting count requirements
● Opening new inventory shipments,assorting products between what should go out and what should be stored.
● Folding and hanging for products to be stored.
● Running clothing and accessory products to the floor also while hanging said product during business hours.
● Answering guests' requests while on the floor as well as educating guests on inventory and products we have in store.
● Helping guest’s find specific product types as well as textures and color educating per discussion.
● Heavy lifting boxes, using dolly, pushing, pulling boxes, breaking down and storing.
● Assigned cleaning of Back of the house or Oasis eating area including both bathrooms.
● Responsible for collecting tagless products and assigning them new tags using a system software. As well as finding tags without products then looking for said product.
● Making missing item reports to fix inventory count.
● Making price tag stickers.
January 2024-January 2025/Aria Resort and Casino PART TIME HouseKeeping.
As a housekeeper, our job was to first make sure our clothes were clean and up to standards before we walked the hotel floors.
● We were Required a phone and key to operate. To end the day we had to finish 13 credits. Now it's 12 credits.
● We would use the phone to see what rooms we were assigned, and it also told us the types of rooms we were assigned. Depending on the room, it'll let us know how many credits that room's worth.Reg king or queen size rooms are 1 credit. A Suite is worth 2 credits.The Suite with a bar is 3, and the Executive Suite is worth 4 credits.Higher the credit, longer it takes to clean.
● Depending on which floor you are stationed, you would head to
“lockers”. In the lockers would be all the supplies needed to clean and tidy rooms.
● You would grab your cart from your assigned locker, then proceed to grab a “collector” which collects dirty linen and trash from rooms. You’d add all the cleaning products to the collector as well as trash bags for the dirty towels used to clean rooms.
● You’d take your prepared cart outside of the locker onto the hotel floors with your collector, then grab any extra items you may need during your entire shift.(exp: extra towels,
sheets,glasses,pillow cases, etc)
● Since Aria is a “Forbes” standard hotel, we are required to fold towels and kleenex certain ways.(ex: kleenex must be in a triangular shape as well as toilet tissue. Towels were folded differently depending on the type of room.)
● Depending on the hotel room's status ( checkouts or Stayover’s) lets me know how long things would take or how easy the day would go..
● By the end of the day, you’d put all your belongings back in the correct locker, head down to your floor manager and turn in keys and devices. Clock out!
September 2023/December 2023/ Amazon SEASONAL
UIS(5Lb/20Lb)
● As an Inductor in UIS, we sorted items from boxes we would get off the conveyor belts, opening them with safety gloves and a safety box cutter, taking each item out of boxes and bens.
● Grabbing each item, handing it over to the other hand and placing them on the conveyor belt allowing the machine to take the items and sort them into separate bins.
● After emptying out boxes, we would have to break down each and every box and place them in the recycling bins for cardboard. Cleaning up the remaining Cardboard pieces on the floor and styrofoam and placing it into recycling bins or the trash.
● As a Wrangler in UIS, we would be the ones taking the bins off the robot machine and placing them onto the conveyor and those would be sent to another part of the warhouse. Before that we would have to make sure the bens were clear of being overfilled.
● We used an item scanner to sort overfilled items into other bins. The bins we would sort would be bens that were “blue light” or Finished and ready to be sent off.
July 2020-Nov 2022/TELUS Int. Remote Social Media Content Moderator
● Organize and manage posts, tweets, photographs, videos and monitor company’s brand online presence, and interact with all the comments
and feedback from your consumers.
● Making sure all user-generated content on the Company’s platform is free of scams and illegal content and is not harmful to our user base.
● Review user-generated content in real time to make sure it meets the company's standards and community guidelines
● Being user experience, virtualization, time management skills, innovation and abuse counselor
● Adapt quickly to changing situations to stay agile and responsive and
anticipate needs to take initiative to stay ahead.
● Engage with focus and empathy to connect with others.
● Prioritize tasks to achieve efficiency and optimize resources. May 2019-June 2020 IKEA Las Vegas, NV/Customer Service Representative
● Provide top customer service and quality to each customer
● Perform cash, credit and refund transactions
● Complete home and online delivery in store for customers to pick-up same day.
● Making outbound calls to customers on orders that are out of stock and offering other options to fulfill customer needs.
● Meets customers' needs, solves problems independently,and recognizes when to escalate to a manager.
● Handle customer complaints, provide appropriate solutions and alternatives within the time limits
March 2017-June 2018 Chick-Fil-A Las Vegas,
NV/F.O.H General
● Welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru .
● Maintain cleanliness in the counter and dining room, observe health and sanitation guidelines to ensure each guest leaves with a smile.
● Provide exceptional customer service to each customer dining in or thru the drive thru.
● Working cohesively with other team members to achieve departmental goals.
● Stocking the condiment stand, cups, lids, sauces, and drinks such as tea or lemonade.
● Excels in a fast-paced environment and handles stressful situations well. EDUCATION
Ed W. Clark High School
Graduated with Diploma June 2017
Dance team and captain for two years
Varsity track Junior and Senior year and coached Senior year
**Reference provided upon request**
**************@*****.***
• Las Vegas, NV •
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