Extremely Experienced Housekeeper and Caregiver Professional
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Gloria Tamayo
Certified PCA/ Residentiall Trainer
Vernon Rockville, CT 06066
***************@*****.***
Professional Summary
Bilingual Spanish/English
HOUSEKEEPING
Maintained weekly/Biweekly cleaned homes, Hospitals, Nursing Homes, Construction Cleaning. I have
cleaned over 35+ years . I can be looked up on Facebook my reference's and recommendations and
pictures and videos are available .
LIVE- in Nanny/ Housekeeper
• Prepared children's meals and planned educational activities. Took direction from parents and worked
together with them to meet children's needs Regularly took children to the park cooked .healthy meals.
• Home schooling.
Warehouse Associate/
Load materials for shipping and unloading materials from truck
Electric palette, Customer Service Rep:
Receiving, and shipping
Inventory, quality control, Hand Stuffing.
I have lots of experience.
Problem- solving.. ongoing communication with clients.. Data- drive.
Innovation in Customer Engagement.. Strategies, planning, and Documentation.. Spend time and energy
delighting customers.. Greeted customers to our company
HHA/Certified PCA
Residential Trainer
Direct Support
Took care of the elderly.
Live- in Caregiver
Alzheimer's.
Hospices
Dementia
Handicap
Child care
Autism
Intellectual Disability
Behavior Disorder
Shower and Grooming
Meal preparation.
Administered Medications
Errands
Hoyer, Belt
Administration Medication
Customer Service Rep
Answered calls
Introduce clients to our company
Report preparations, Managed large amounts of calls
Greeted customers to our company Daily Data Entry
Warehouse Associate
Quality Check, shipping and receiving, Audit, Receiving aa shipping warehouse goods
Operated Warehouse equipment such as packers, sorters and electric palette daily data report.
Willing to relocate ..
Authorized to work in the US for any employer
Willing to relocate to: Tampa, FL
Authorized to work in the US for any employer
Work Experience
Caregiver
certified PCA-Connecticut
February 2022 to Present
cook,clean.I bath her
run errands.
House keeping (Boat)
Private Residence-Enfield, CT
March 2013 to June 2024
. Developed and implemented eco-friendly cleaning techniques, successfully reducing chemical waste
by 30%.
. Trained and mentored new member, boosting overall team efficiency and quality of service.
. Achieved and maintained a 95% satisfaction rating by ensuring pristine condition and meticulous
attention to detail.
Live-in Nanny
Family Residence-Enfield, CT
August 2017 to April 2024
SERVERED AS A LIVE-IN NANNY
to two beautiful children, infant, and toddler. Fulfilled a general housekeeper description. and performed
all nanny duties. Assisted with daily care, nurturing and play Coronated daily activities and
scheduling prepared meals.. Loving and Caring nanny.. I am creative, responsible, and want a job
that presents different challenges every day? As a nanny, I had an opportunity to help raise the
next generation.. Prepared and serve meals with balanced nutrition, ensuring food safety for a 4-year
old's peanut allergy, while trained in emergency response.. Organize fun and educational games, read
storybooks that increase children's interest in story time, and plan outdoor activities such as walking to
the local playground.. Performed house duties as a housekeeper.. Spoke to parents on a weekly basis to
discuss plans for the following week and children's development.
Home schooling.
Housekeeper/Laundry
DoubleTree by Hilton-Windsor Locks, CT
April 2023 to August 2023
Cleaned rooms. dusted vacuumed cleaned bathrooms. stocked carts. laundry room folded linen. I
resigned Moved Away
Caregiver
Private Home-Enfield, CT
June 2012 to August 2022
. Part time.
Worked with the elderly, and children of all ages. Intellectual disability,Paraplegic, Hospices, Alzheimer's,
Dementia, Behavior Disorder
Prepared healthy meals. Helped children with special needs. Experienced non-medical Care Provider
offering 9 years of expertise providing in-home care. Complete domestic duties, help patients with self-
care and hygiene and provide companionship. Experienced working with children and elderly, with skill
anticipating and proactively addressing client needs.
Monitored client's progress, and documented any patient health status changes, keeping healthcare
team updated.
Words with clients with, Dementia, Alzheimer's, Hospice, Mentally Challenged, Behavior ddisorder
,H oyster, Belt
Customer Service Representative
Pitney Bowes-Windsor-CT
August 2000 to December 2021
.PART_TIME
Handled 90+ calls daily. With duties including signing up new clients retrieving customer data presenting
relevant product information.. Clients resolution techniques. Team management. Meticulous attention
to detail. Focused on customer satisfaction. Training and development.. Assist company owners with
submitting Medical forms, from Aetna Corp, and several other companies all over the country.. Process
financial transactions.. Collated and breakdown, medical forms collated them with its proper ID Number..
Hand stuffed 1,000 enveloped by the hr.. Process highly transitions.. Answering several phone lines to
resolve problems in a call center setting- answer approximately 80-89 phone calls per day.. Provide first
call resolution to participants.. worked over time as needed .Malty task.. Kept area highly cleaned and
organized.. Worked in the distribution center as needed.. ran electric forklift.. hand forklift. receiving and
shipping.
Education
General Studies (12)
Yes
April 1980 to September 1983
High school diploma
Enrico Fermi High School-Enfield, CT
June 1980 to June 1983
High school diploma or GED
Skills
• Medication pass administration
• Live-in employment
• Laboratory experience
• Patient care (10+ years)
• Salesforce (1 year)
• Handling customer inquiries
• Nannying (5 years)
• Bilingual
• Working with people with developmental disabilities
• Client email correspondence (8 years)
• Medication administration
• Personal vehicle (delivery method) (4 years)
• Computer literacy
• Microsoft Office (10+ years)
• Care plans
• Public health
• First aid training
• Meal preparation
• Dementia care (10+ years)
• Hoyer lift (10+ years)
• Cooking (9 years)
• Empathy (10+ years)
• Climbing
• Nanny experience with toddlers (5 years)
• Working with children
• Vital signs
• Alzheimer's care (10+ years)
• Home & community care experience
• Communication skills
• Companionship support (10+ years)
• Working with people with autism
• Caregiving (10+ years)
• Tutoring (Less than 1 year)
• Experience with children (10+ years)
• Heavy lifting
• Toddler care
• Working with people with disabilities
• Pallet Jack (6 years)
• Senior care (10+ years)
• Social media platforms
• Personal assistant experience
• Home care (10+ years)
• Customer service
• Materials Handling (6 years)
• Nanny experience with infants (10+ years)
• Leadership
• RF Scanner (5 years)
• Direct support
• Dog handling (10+ years)
• Childcare (10+ years)
• Tutorial sessions
• Home health (10+ years)
• Zoom
• Vacuum cleaners
• Local agency collaboration
• Hospitality
• Materials handling
• Residential cleaning
• PCA (10+ years)
• Quality control
• Warehouse experience (10+ years)
• Phone etiquette
• Housekeeping management
• Computer skills
• Time management (10+ years)
• Assisted living
• Lesson planning (5 years)
• Cleaning (10+ years)
• Experience with individuals with cognitive disabilities
• Computer operation
• Microsoft Outlook
• Organizational skills
• Elderly patients with dementia (10+ years)
• Group home experience
• Teaching
• Distribution center
Languages
• Spanish
• English
Certifications and Licenses
Certified PCA
Present
Driver's License
CPR Certification
March 2024 to March 2028
I have four grandchildren which I raised by myself, had them on a set schedule that they slept through the
night. I taught my children and put their newborns on the set schedule also to sleep through the night talk
children homeschool when I lived in a family is home helped him raise their toddlers for a couple years.
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