Executive Assistant & Operations Coordinator
Resume:
Georgia L Cook
Cypress, TX 77433 ********@*****.***
SUMMARY OF QUALIFICATIONS
Skillful and dedicated Executive Assistant/Project Coordinator/Human Resources Manager/Property Management/Healthcare Services / Administrative Manager / Dispatching with extensive experience in the coordination, planning, property management assistance and support of daily operational and administrative functions.
• Demonstrated capacity to provide comprehensive support for executive level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.
• Proven track record of accurately completing research, reporting, information management, marketing, and business development efforts within budget requirements.
• Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• Highly focused and results oriented in supporting complex, deadline driven operations; able to identify goals and priorities and resolve issues in initial stages.
• Proven track record of increasing revenue
EXPERIENCE
DELUXE LIMO AND TRANSPORTATION
MAY 1, 2022 TO SEPTEMBER 29, 2025
Limousine and charter transportation dispatcher, reservations, customer service, accounts receivable/payble. Worked Remotely
Answered phones for three (3) companies, booked reservations and charters, spoke to corporate customers and individuals daily via text, email and phone. Quoted pricing for charters, airport transportation and individual services. I worked 8-14 hours per day Sunday through Friday. Dispatched drivers and confirmed flight times and arrivals at IAH and Hobby airports and private flights as well. Fleet of 8 SUVs and 8 Party buses. Also would book Buses with local bus companies. Coordinated and helped for dispatch for the next day. Helped with Accounts Receivable and Payable. Accepted credit cards from customers. Invoiced corporate accounts. Paid out other resources for contracts. Assisted with driver payroll. Laid off due to business being reduced by 40% .
SPRINT SAND AND CLAY LLC.
MARCH 31, 2021 TO APRIL 30, 2022
Trucking dispatcher of dump trucks on a daily schedule Answered phones, coordinated schedule for the next day, spoke directly to customers via email, text and phone. Dispatched 5-20 trucks and/or trailers on any given day to multiple locations, builders and contractors.
Laid off due to business slowing down.
BECAUSE OF CHRIST TRUCKING—HOUSTON, TX
January 2020 TO November 20, 2020
Trucking Dispatcher: Laid off due to pandemic and business slowing down and eventually sale of business.
Answered phones, received daily loads via phone, email and text. Dispatched up to 12-15 drivers per day. Monitored throughout the day. Entered all dispatch into the software system of trucking and logistics. Monitored public load board for business. Acquired new brokers, received their packets and completed. Acquired certificates of Insurance on line. Dealt with all customers and Ports in Houston to get appointments for pick ups and delivery. Received weekly logs from drivers and added to electronic files for billing.
REPAIR PROS/FINE TUNING—HOUSTON, TX February 2019 TO December 2019
Temporary Administrative Manager: answer phones, dispatch, Learned new software
(Service Bench), Learned new
software (Service Power), Learned new software (Lightspeed), Accounts Receivable and Accounts
Payable, Billing, Claims, Organized office, Ordered office supplies. YOUR QUALITY HEALTH CARE - Katy, TX September 2018 to February 2019 Temporary Office Administrative Assistant: answered phones, organized office and files, Triaged new patients, entered data into the software provided, verified all nursing staff license and insurance, Condensed all files.
CORBETT PERSONNEL SERVICES, INC. – Houston, TX August 2015 to August 2018
Temporary Office Administrative Assistant: various locations throughout the Houston area. Specializing in Administrative Assistant at various Property Management Companies – Tanglewood Property Group Galleria
Stream Realty Westlake
McKesson Specialty Health – Woodlands
Hines Properties Construction Division– Southwest Regional Office Downtown Houston
Jones Lange LaSalle Property Management-Galleria
CBRE Property Management – Multiple Locations – Galleria/Downtown Houston – Long/Short Term Positions
AECOM – Galleria/Greenhouse
PennWell – Oklahoma Office – Conference in Houston O’DONNELL SNIDER CONSTRUCTION – Houston, TX March 2014 to February 2015
Director of Office Administration/Office Manager/Assistant to VP Operations Reported to and served as Assistant to Vice President of Operations, and assisted the two Principals as needed. Responsibilities included but were not limited to the following: Human Resources
• Assist Project Executives and Vice President of Operations in enforcement of company policies.
• Ensure all policies, hiring practices and procedures are administered in a fair and consistent manner, and in accordance with federal laws.
• Order background checks and pre employment drug screening.
• Administer unemployment hearings and workers compensation hearings.
• Prepare and roll out EEOC training.
• Update or implement revisions of all Manuals
• Scheduling and attending the annual CPR training class, with certification in CPR and First Aid.
• Organize events.
• Place ads on multiple sites as needed for employment hires.. Help to manage all medical and dental paperwork as required for new hires.
Office Management
• Perform all duties required to assure smooth office operations.
• IT: Authorize work within allocated budget. Approve invoices, monitor costs, assure computer support and proper operations of company servers, personal computers, iPads, software apps, software, internet, e mail, etc. Provide repair assistance for laptops/computers/iPads and cell phones.
Order cell phones for employees.
• Qualify subcontractors/vendors/suppliers.
•
• Attend, prepare and distribute meeting minutes as part of the management team.
• Serve on Committees as appointed.
• Maintain calendars
. Arrange company wide training for software implementation as needed.
• Manage phone system.
• Responsible for copy machines including ordering supplies, and handling requests for maintenance/repairs, etc.
• Order business cards.
• Oversee the receptionist.
• Company liaison for Project Coordinators.
Operations
Worked closely with VP of Operations – Responsibilities included management of schedules, project spreadsheets, management of 40+ superintendents, scheduling meetings, organizing OSHA 10 and OSHA 30 classes, First Aid and CPR Training, scheduling technology training and assigning equipment. Worked with IT to ensure all technology was sufficient for the superintendents to fulfill jobs. SUNTECH BUILDING SYSTEMS, INC – Houston, TX June 2008 to March 2014 Executive Administrative Assistant/Project Coordinator/Office Manager Perform a variety of key functions, addressing inquiries of current and potential business, communicating with the President on marketing, daily business ventures, and personal issues. Develop spreadsheets to improve and inform quality and risk assessment initiatives.
Prepare meeting agendas and carefully monitor all action items.
• Organize and maintain office.
• Serve as Project Coordinator, responsible for projects from start to finish, both commercial and residential. Highly focused on ongoing projects, management of multiple ongoing projects including compiling AIA contracts, sub contracts, change orders, final closeout documents and handling warranties after projects completed.
• Assisted on all Commercial and Residential Projects from groundbreaking to completion.
• Assist VP/Controller in all daily tasks including in purchasing and managing renovations of homes (separate company within Suntech).
• Assist President in all daily tasks such as scheduling, travel, convention set up, marketing, sales, and personal business. • Sales and marketing support. OTHER EMPLOYMENT
CFISD – 6 years – Para at Title I and Carlton Center. Also Sub assistant at Langham Creek– August 2000 to June 2008
Pampered Chef – Senior Director – 1994-2000
Eastwind Transportation Inc. – Self Employed Limousine Owner – 1980-2000 SKILLS Proficient in Microsoft Office; Typing 65+ wpm with accuracy; Outlook Certification; Notary; Fire Marshall Trained High Rise; AIA Documentation Software; Impact Software; Angus Software; RCD Check Deposits; SkiData; Schneider Access System, Various other Software
COMMUNITY SERVICE / VOLUNTEER ACTIVITIES
• Served on CPOC Committee for two(2) years for CFISD
• Served on several committees at Fairfield Baptist Church over 20+ years
• Founding Member of Fairfield Baptist Church
• 2012 2015 VP of Fundraising for Cy Ranch High School Band Booster Club CFISD
• Member of Houston Rodeo Cayenne Social Club BBQ cook off team
• 2014 2015 VP of M.A.N.E. EVENT (After Prom event :No alcohol/No drugs For the School for the 2015 Graduating Class CFISD and Cy-Ranch High School
• Volunteer at CyWoods High School Color guard– 2016-2019 REFERENCES UPON REQUEST
EDUCATION
Lone Star Community College – Various Classes
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