Senior Sales Manager with 30+ Years Leadership Experience

Christopher M. Jackson

Jackson, MS • 601-***-**** • ***************@*****.***

Professional Summary

Strategic and results-oriented Sales Manager with over 30 years of experience leading high-performance teams and delivering consistent revenue growth across telecommunications, retail, and automotive industries. Nationally recognized for exceeding sales goals, building strong customer relationships, and training top-performing sales associates. Proven track record in outside sales, strategic planning, and team development, with a hands-on leadership approach and a passion for driving excellence.

Core Competencies

• Sales & Territory Management

• Team Leadership & Development

• B2B/B2C Sales Strategy

• Cold Calling & Lead Generation

• Customer Relationship Management

• Salesforce CRM Microsoft Office Zoom

• Product Training & Onboarding

• Technical & Consumer Sales Expertise

• High-Pressure Sales Environments

Professional Experience

AT&T – Level 1 Outside Sales Manager (IHX) Is a MANAGEMENT POSITION

Jackson, MS Feb 2020 – July 2025

Consistently ranked #1 nationally in outside sales, with multiple top-performer awards.

Partnered with field technicians to deliver premium product upgrades and solve customer issues in person.

Recognized for building customer loyalty through trust, transparency, and solution-based selling.

Provided training and mentorship to junior reps and new hires.

MarketSource / Honda – Zone Recall Specialist

Alpharetta, GA Aug 2018 – Aug 2019

Managed regional outreach campaigns to resolve critical airbag recalls, including door-to-door canvassing.

Coordinated with Honda/Acura dealerships to develop custom plans to increase recall completion rates.

Tracked and closed cases using Salesforce; ensured full compliance with documentation requirements.

Lee Michaels Fine Jewelry – Sales Consultant / Mentor

Ridgeland, MS Sep 2011 – Aug 2018

Earned “President’s Circle” recognition in first year for top-tier national sales.

Consistently ranked in the top 10% for sales and customer satisfaction.

Served as AGS Registered Jeweler (RJ); mentored and trained new team members.

Go Wireless – Store Manager

Jackson, MS May 2011 – Jun 2011

Led transition of store from Verizon to Go Wireless operations.

Trained sales team on door-to-door and cold calling strategies.

Drove sales performance, merchandising, and customer service improvements.

Verizon / Centennial Wireless – Assistant Manager / Store Manager

Jackson, MS Nov 2008 – Jun 2011

Oversaw full operations, including coaching, merchandising, and sales strategy.

Consistently surpassed team sales targets.

Played key roles in store transitions and rebranding efforts.

Previous Roles (1998–2008)

Sales Manager / Consultant roles at Circuit City, Hearin-Gear Lexus & Infiniti, CARMAX, CVS, Office Max

Recognized nationally for sales excellence at Circuit City.

Led electronic and automotive sales teams with a focus on customer service, training, and results.

Education & Certifications

• AGS Registered Jeweler (RJ) – American Gem Society

• State of MS Mortgage Broker Course – Completed

• Licensed Real Estate Agent – Mississippi

Technology Skills

• Salesforce CRM

• Microsoft Word, Excel, PowerPoint

• Network & Hardware Installation

• Zoom, VPN, MFA, Office 365

• Proficient in Windows and Mac OS environments

Volunteerism & Community Involvement

• American Heart Association – Community Engagement

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