Customer-Focused Retail Specialist with Cashier Expertise
Resume:
Hello
I’m Jenna Spears
Summitville, IN 46070
***************@*****.***
Skills
Customer Service & Client Support
Issue Resolution & Customer Follow-Through
Accurate Data Entry & Transaction Processing
Attention to Detail & Error Prevention
Process Adherence & Policy Compliance
Fast-Paced Multitasking & Time Management
Adaptability to New Systems, Tools, and Procedures Clear Written & Verbal Communication
Active Listening & Empathetic Customer Interaction Team Collaboration & Cross-Department Support
Reliability, Accountability & Strong Work Ethic
High-Volume Service Environment Experience
Experience
October, 2025- April, 2026
Walmart, Marion IN - Home Lines Associate
● Worked as the sole Homelines Associate during closing shifts, independently managing all department responsibilities
● Completed end-of-day closing procedures including department recovery, zoning, and restocking to ensure readiness for next-day operations
● Assisted customers while simultaneously maintaining closing tasks, balancing service with operational deadlines
● Maintained accurate product organization and inventory presentation with attention to detail and consistency
● Followed store policies and closing procedures with minimal supervision and full accountability for department standards
2
● Managed time effectively to prioritize customer needs while completing required closing duties on schedule
● Ensured a clean, organized, and fully shoppable department at the end of each shift
● Demonstrated strong independence, reliability, and problem-solving in a fast-paced retail environment
April, 2025 - October, 2025
Rural King, Muncie IN - Cashier and Salesperson
● Processed high-volume customer transactions accurately and efficiently in a fast-paced retail environment.
● Provided consistent customer support by answering questions, assisting with purchases, and ensuring a smooth checkout experience.
● Maintained strong attention to detail while handling cash, card payments, and register responsibilities.
● Delivered professional and friendly service while managing peak-hour customer traffic
● Followed store procedures and cash-handling policies with accuracy and reliability.
● Supported overall store operations by maintaining a clean, organized, and efficient checkout area.
● Developed strong multitasking skills while balancing speed, accuracy, and customer interaction.
April, 2022 - April, 2025
Arbys, Anderson IN - Crew Member
● Managed high-volume customer orders across drive-thru and front counter, ensuring accuracy, speed, and professional service
● Handled multiple roles during each shift including cashier, food preparation, fryer operations, and order fulfillment
● Maintained strong attention to detail while ensuring customer orders were correct and completed efficiently under time pressure
● Provided clear communication with customers and team members to support smooth workflow and reduce errors during rush periods
● Balanced competing responsibilities simultaneously while maintaining consistent service quality and customer satisfaction
● Followed food safety standards, operational procedures, and company policies with accuracy and consistency
● Supported team performance during peak rushes by staying focused, adaptable, and reliable in a fast-paced environment
3
● Demonstrated strong multitasking, problem-solving, and time management skills in a high-demand setting
September, 2022 - April, 2022
Harvest Market, Alexandria - Cashier
● Processed customer transactions accurately and efficiently in a fast-paced grocery retail environment
● Provided friendly and professional customer support while assisting with checkout questions and purchases
● Maintained high attention to detail while handling cash, card payments, and register operations
● Supported front-end operations by keeping checkout areas clean, organized, and customer-ready
● Followed store procedures and cash-handling policies with consistency and reliability
● Assisted in maintaining smooth customer flow during busy store hours and peak traffic periods
● Developed strong multitasking skills while balancing speed, accuracy, and customer service May 2021 - September 2021
Subway, Alexandria - Sandwich Arist
● Prepared customized food orders accurately while ensuring quality, consistency, and customer satisfaction
● Followed strict food safety, hygiene, and operational procedures with attention to detail
● Provided friendly, customer-focused service while assisting guests with order selections and preferences
● Managed multiple tasks simultaneously including food preparation, customer interaction, and order accuracy
● Maintained a clean, organized, and efficient workstation in a fast-paced environment
● Communicated clearly with customers and team members to ensure smooth service flow
● Developed strong time management and multitasking skills while working under pressure Education
Class of 2022
Indiana Gateway Digital Academy- High School Graduate.
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