Senior Software Test Engineer with 10+ Years Experience
Resume:
Anusha Gunda (H*-EAD VISA HOLDER *: NO SPONSERSHIP REQUIRED )
Email: ************@*****.***
Phone: 405-***-****
Professional Experience:
10+ years of experience in Software Testing, with expertise in:
Problem management – 2 years (TMO Client)
Manual Testing – 5 years (Functional & Integration)
Test Automation – 2 years (Web UI & Web Services)
Web Services Automation – 6 months (Groovy scripting, SoapUI)
MES Testing – 8 months
Testing Skills & Tools:
Proficient in creating, executing, and maintaining manual and automated test cases
Strong experience in defect tracking tools: JIRA, HP Quality Center (QC)
Automation Tools: Selenium WebDriver (Java), SoapUI
Good understanding of OOPs concepts and core Java for automation
Trained in Selenium automation (MindQ, Nov–Dec 2014)
SDLC/STLC & Methodologies:
Sound knowledge of SDLC and STLC
Experience with Agile (Scrum) and Waterfall methodologies
Experienced in preparing test plans, test scenarios, test cases, and documenting results
Types of Testing Handled:
Sanity, Smoke, Functional, Usability, Integration, Regression, Re-testing, and UAT
Desktop application testing experience
Cloud and DevOps Exposure:
Good working knowledge of Cloud Testing
Familiar with tools like Kubernetes and Kibana
Database & Scripting:
Strong in SQL for backend validation
Experience with Groovy scripting for web service test automation
Requirements Gathering
Identify business needs through stakeholder interviews, workshops, surveys, etc.
Document both functional and non-functional requirements.
Use techniques like brainstorming.
Requirements Documentation
Create clear, concise documents such as:
oBusiness Requirements Document (BRD)
oFunctional Requirements Document (FRD)
oUse cases
oUser stories
Maintain a requirements traceability matrix.
Stakeholder Management
Communicate between stakeholders (business users, managers, clients) and technical teams.
Ensure all stakeholders have a shared understanding of the requirements and project goals.
Certifications:
ISTQB Certified Tester
AWS CCP
Completed ETL testing course from UDEMY
Soft Skills:
Excellent communication and interpersonal skills
Strong analytical skills and attention to detail
Team player with a result-oriented approach
Work Experience :
Working as a software test engineer at Amdocs since 21st Feb 2022
Working as a MES Quality Assurance tester at RIVIAN Automotive from 28th June 2021 to 18th Feb 2022
Worked as Test analyst at Infosys from 20th July 2015 to 31st march2018.
Worked as Test Engineer in TCS Hyderabad From May 2007 to April 2011.
Education :
B. Tech (ECE) from G. Narayanamma Institute of Technologies and Sciences of
JNTU university.
Project summary
Company: AMDOCS
With over 40 years of unmatched industry expertise, Amdocs is a trusted partner to the world’s leading communications and media companies—empowering them to deliver exceptional customer experiences and drive innovation.
Project 7:
Problem management
Client: T-Mobile
Role: Software Test Engineer
Environment: Windows
Description: Criteria to select issue as problem.
Criterion
Description
Examples / Cases
1. Recurring Nature
The problem happens repeatedly over time, indicating a systemic issue.
- Monthly customer complaints about late deliveries.
- Frequent reported issues
2. Widespread Impact
The issue affects multiple stakeholders, or a large customer base.
- A software bug affecting thousands of users.
- Poor onboarding affecting multiple teams.
3. Process Violation
The problem indicates a deviation from established or documented processes or policies.
- Employees skipping process/Human errors.
4. High Cost / Resource Waste
The problem causes significant financial loss, waste of time, or overuse of resources.
- Long downtime due to inefficient setup.
5. Customer Dissatisfaction
Leads to negative customer experience, complaints, or churn.
- Repeated product returns due to defects.
- Negative reviews from poor support.
6. Compliance Risk
The issue could cause a violation of regulations / Existing process
- Data breaches.
- Misreporting financials.
7. Strategic Misalignment
The problem prevents progress toward key organizational goals or priorities.
- Bottlenecks in a new Project development process.
8. Measurable & Actionable
The problem can be quantified and has data to support analysis, with a clear scope for improvement.
- Known defect rate.
- On-time delivery % dropping.
Roles & Responsibilities:
The Problem Management Team plays a crucial role in identifying, analyzing, and resolving the root causes of incidents to prevent recurrence and minimize business impact.
Own the end-to-end problem management process.
Ensure root cause analysis (RCA) is conducted effectively.
Coordinate with incident management, change management and service domain teams.
Communicate progress, status, and post-mortem findings to stakeholders.
Track and report KPIs (e.g., number of problems resolved, time to resolution).
Perform deep dives into incidents to identify underlying problems.
Conduct trend analysis and identify recurring issues.
Facilitate or lead Root Cause Analysis (e.g., 5 Whys).
Work closely with domain teams to gather evidence and logs.
Document problem records, known errors, and workarounds.
Recommend and track long-term solutions.
Project 5 & 6:
End to end sanity testing:
Client: Sprint
Role: Software Test Engineer
Environment: Windows
Description:
Sprint has different platforms available to create customers, activate subscriber and to provision pre-paid / post-paid customer in the network.
Customer service Module (CSM): CSM is Amdocs billing platform, by using CSM desktop application following end to end activities performed as part of sanity.
CRM: CRM is Amdocs billing platform, by using desktop application following end to end activities performed as part of sanity.
Roles & Responsibilities:
Performing Post-paid sanity using CSM.
Post-paid Customer creation
Subscriber activation
Multiple customer activation
Edit subscriber details / customer details
Network provisioning
Validating on time charges, recurring charges, usages
Performing Post-paid sanity using CRM.
Post-paid Customer creation
Subscriber activation
Multiple customer activation
Edit subscriber details / customer details
Network provisioning
Validating on time charges, recurring charges, usages
Performing Pre-paid sanity using CRM.
Post-paid Customer creation
Subscriber activation
Multiple customer activation
Edit subscriber details / customer details
Network provisioning
Validating on time charges, recurring charges, usages
Repeating the sanity different UAT environments UAT1, UAT2, UAT3.
If any deviation in sanity according to actual & expected results raising the defect in Jira against corresponding component.
Integration and functional testing
Client: T-Mobile, CUP Project.
Role: Software Test Engineer
Environment: Windows
Description:
Migration of legacy system to amazon web services. As T-Mobile has lot of stores and customers, to take place total migration it will take long time. By ensuring all the features to get migrate properly extensive integration and functional testing is required.
Testing to take make sure both the legacy system and new AWS system is getting updated as same when new customer is being added.
Roles & Responsibilities:
Involved in UAT-TMO-TRIAGE team. As a triage team analyzing the defect, whether defect got raised properly by attaching all the logs and respective fields.
Validating all the test data used is correct or not. Pulling logs from different components, after detailed analyzation of logs sending the defect to respective team for further investigation / to provide fix. Following up with respective components on un-resolved defects.
Involved in Daily Stand-ups, defect tracking bridges. Based on priority/severity discussing the defects on relevant environment bridges, to make quick progress.
API testing using postman.
Analyzing test logs from Kubernetes, Kibana, Splunk.
Involved in integration and functional API testing.
Written SQL queries using Oracle SQL developer, to validate test data and to validate data which got created in different test steps.
No SQL is also using as database management. To validate behavior of flow in amazon cloud services used no SQL.
Interacted with different Development and Manual Test team to understand the Requirements and to clarify the functional issues and to create Test data.
Tracking the defects in JIRA tool, coordinating with component teams to resolve the defects.
Maintained Test Logs and Test Summary Reports by using Kibana, Kafka Drop,
Kubernetes, Splunk, API explorer.
Project summary
Company: RIVIAN Automotive (Bloomington, IL)
Rivian is an Electric automotive company and manufacturing the R1T, R1S, RPV modules.
Regarding battery Across the hottest and coldest places — from 130F to -25F — our battery system has been developed to explore. At launch, the R1T will deliver 300+ miles. In January 2022, a 400+ mile R1T will be available.
Project4:
Web testing,
Client: Rivian automotive
Role: MES Quality Assurance Tester
Environment: Windows
Description:
Rivian automotive Plant divided into shops. Shops divided into lines. Lines divided into stations. At each station particular operations will be done by operators to build Electronic Vehicle. Plant has OEM and MES teams. Both will be coordinated to record all the operations performed at station for vehicle.
Roles & Responsibilities:
Involved in General assembly and Battery test execution
Involved in Daily Stand-ups, Sprint planning and Retrospective Meetings.
Currently working as Battery pack line MES QA.
Involved in software test execution to detect defects.
Involved in Re-testing, Regression testing and black box testing on every modified software to confirm bug fixing correctness.
As a MES quality assurance tester, will make sure to record system to capture all the actions & if any issue with MES system will be handing to resolve same.
Manage MES development release and communication with relevant stakeholders and user community about the system updates
Escalating complex issues to level 3 when needed.
Identifying repetitive issues and assist resolving these items to provide the best possible user experience.
Remain current with manufacturing applications and technologies.
Written SQL queries using Management Studio Tool.
Maintained Test Logs and Test Summary Reports.
Trained the new team members on API Testing and Functional Testing, Unit Testing.
Involved in general assembly and battery test execution.
Worked on software test execution to detect defects.
Identified repetitive issues and assisted resolving these items to provide the best possible user experience.
Remained current with manufacturing applications and technologies.
Executed Positive and Negative Testing on the application.
Carried out extensive Backend Testing to ensure proper backup and restoring of data.
Project summary
Company: Infosys (Hyderabad)
Automation Test Engineer
Infosys Limited is an Indian multinational corporation that provides business consulting, information technology, software engineering and outsourcing services. It is the second-largest India-based IT services company by 2014 revenues.
Project3:
Generic GMR API: 1. Search API & 2. Locator API
Client: VISA, USA
Environment: Windows 7 & 8
Role: Test Analyst
Description:
GMR (Global Merchant Repository) will be single and central source of truth for merchant data for analytics and internal/external visa applications. GMR fetches information from transaction system, enriches the data with matching record from AMMF and third-party data, building high quality merchant information. The goal of this project is to build common API framework to avail GMR data securely and easily to the internal and external visa applications, acquirers and partners. Existing Applications will be migrated to common API framework. As part of the common API framework need to implement below APIs for different set of data
Merchant Search API
Merchant Locator API
Merchant Search API: Search API is used to retrieve the merchant data with following attributes merchant name + Country code, merchanturl, Business registrationID, visaStoreID, VisamerchantID, acruirerCardAcceptorID + BIN, Address.
Merchant LocatorAPI: LocatorAPI is used to retrieve the merchant data with following attributes merchantName + County code+ latitude+longitude, MCC+ postal Code, Distance and distance units.
Roles & Responsibilities :
Prepared test scenarios and test cases for responsible modules of testing.
Involved in software test execution to detect defects.
ID search (with VSID and VMID)
merchantUrl
businessRegistrationId
Address
HeaderValidations
searchoptionsValidations
CAD+BIN
Involved in Daily Stand-ups, Sprint planning and Retrospective Meetings.
Written SQL queries using Management Studio Tool.
Maintained Test Logs and Test Summary Reports.
Trained the new team members on API Testing and Functional Testing, Unit Testing.
Involved in Re-testing, Regression testing and black box testing on every modified software to confirm bug fixing correctness.
Project summary
Company : TATA Consultancy Services (Hyderabad)
Automation Test Engineer
Tata Consultancy Services (TCS) is a global leader in IT services, digital and business solutions that partners with its clients to simplify, strengthen, and transform their businesses.
PROJECT-2 :
Test Automation Offshore.
Client: XEROX, USA
Environment: Windows 7 & 8
Role: Test Engineer.
Duration: 24 months
Dec- 2008 to Feb-2011.
Description:
Xerox is document company. Test automation project is related to automating FFPS application functional features. FFPS (Free flow print server) application is used controlling the production printer means manner of the printer, how the print should come and no of prints.
Roles & Responsibilities :
Prepare test scenarios and test cases for responsible modules functional testing
Involved in Daily Stand-ups, Sprint planning and Retrospective Meetings.
Involved in software test execution to detect defects.
Conduct Re-testing, sanity & Regression testing and black box testing on every modified software to confirm bugs fixing correctness.
Prepare test scenarios and test cases for responsible modules functional testing
Involved in software test execution to detect defects.
Prepared the scripts by using UNIX commands, to run on all the products.
Conduct Re-testing, sanity & Regression testing and black box testing on every modified software to confirm bugs fixing correctness.
Involved in Daily Stand-ups, Sprint planning and Retrospective Meetings.
Written SQL queries using Management Studio Tool.
Maintained Test Logs and Test Summary Reports.
Trained the new team members on API Testing and Functional Testing, Unit Testing.
Involved in final regression testing.
Project -1:
TAP (Test Access Product)
Client: British Telecom, UK
Role: Test Engineer
Duration: 18 months
May-2007 to Nov-2009
Description:
21CN Test Access Product (TAP) is a new product in Open reach which enables CP to do his own wideband testing on SMPF and MPF lines passing through Evo TAM. TAP is a forecasted product due to constraints in Evo TAM plan and build. TAP can be offered for all registered LLU CPs supporting 21C Tie cables.BT 21CN network transformation introduces in-line Evo TAM into SMPF and MPF networks.
21CN tie cables being used for SMPF or MPF products will intercept through in-line Evo TAM. This leads to the introduction of Single jumper SMPF and MPF.
In R1000 I have taken the responsibility of full CR from the writing Test cases and executed all the Test cases of CR Data Synchronization between Phoenix and UII.
Roles Responsibilities:
Prepare test scenarios and test cases for responsible modules functional testing
Involved in software test execution to detect defects.
Tracking the defects in QC tool, coordinating with component teams to resolve the defects.
Conduct Re-testing, sanity & Regression testing and black box testing on every modified software to confirm bugs fixing correctness.
Involved in final regression testing.
Involved in Daily Stand-ups, Sprint planning and Retrospective Meetings.
Written SQL queries using Management Studio Tool.
Maintained Test Logs and Test Summary Reports.
Trained the new team members on API Testing and Functional Testing, Unit Testing.
Involved in execution of Acceptance test cases.
Interacted with Client, Development and Manual Test team to understand the Requirements and to clarify the functional issues and to create Test data.
Identified Scenarios, Dry run of scenario’s, sharing with the client team and getting confirmation on scenarios.
Analyzed the Business Requirement Document (BRD) and Functional Specification documents (FSD) to prepare Test Cases based on the Test Plan and Use Cases and attended Reviews meetings to better understand the applications.
Prepared test scenarios and test cases for responsible modules functional testing.
Worked on software test execution to detect defects.
Tracked the defects in QC tool, coordinating with component teams to resolve the defects.
Conducted re-testing, sanity, regression testing and black box testing on every modified software to confirm bugs fixing correctness.
Involved in final regression testing.
Worked on execution of acceptance test cases.
Contributed to the review of product documentation/release notes.
Gathered test requirements, reading and understanding software and/or hardware design specifications as well as product requirements, and developing, implementing and executing test plans.
Contact this candidate