Pamela Glenn
Accounts Receivable/ Payable Specialist
***.*****.****@*****.***
SUMMARY
Highly motivated with over 20 years of experience in Accounts Payable, Receivable, and customer care. Proven ability to meet deadlines and work efficiently under pressure while maintaining professionalism and rapport, even in escalated situations.
SKILLS & QUALIFICATIONS
● Accounts Receivable & Payables
● Account/Bank Reconciliation
● Invoice Coding & Batching
● Vendor Management/Customer Communication
● Excel & Microsoft Word
● Sage/Intacct
● Oracle
● Kronos
● LightSpeed
EXPERIENCE
Sheraton Hotel
Front Desk Agent
October 2025 - Current
● Check guest in/out,
● Process payments,
● Handle reservations,
● Resolve inquiries
Bi-State Development - St. Louis, MO
Payroll Specialist
October 2024- January 2025
● Process emails received for payroll changes
● Process changes for W4, direct deposits, Cost Centers
● Review SOE's in Oracle from input (once pt run is complete)
● Review weekly and Bi-weekly timecards.
● Work on request for Lost Wages or Worker's Comp
● Process and sort paper checks
● Print out pay slips and verify vacation hours available due terminated employees. Better Family Life, Inc. - St. Louis, MO
Fiscal Specialist
September 2023 - July 2024
● Managed full-cycle accounts payable, ensuring timely payments, vendor relations, and 1099's.
● Reconciled bank and credit card statements to verify accuracy and resolve discrepancies.
● Ensure all financial transactions are coded properly,
● Ensured compliance with federal, state, and local legal requirements, filing necessary tax forms.
● Participated in special projects and provided financial analysis to support decision-making. Contract - Columbus, OH
Assistant Bookkeeper May
2021 - March 2023
● Performed bank reconciliations and sales tax monthly payments.
● Recorded journal entries and conducted employment/BWC verifications. Immaculate Improvements - Whitehall, OH
Billing/Bookkeeper
September 2019 - June 2023
● Set up and maintained customer and vendor accounts.
● Process accounts receivable payment collections/reconciliations.
● Processed monthly billing and prepared 1099's.
Contract - Columbus, OH GAMA
Game Convention June 2019
● Managed cash reconciliation for the event.
Celotex Paper Company - Quincy, IL
Accounts Payable Specialist
May 1998 - June 2004
● Processed high-volume accounts payable and reconciled payables to the general ledger.
● Managed vendor communications and completed 1099 maintenance.
● Generated check runs and assisted with vendor inquiries. Taylor Made Golf Company - Carlsbad, CA
Staff Accountant
June 1990 - December 1992
● Prepared monthly financial statements and reconciled expense reports.
● Assisted with tax returns and reconciled inventory transactions. Junior Accountant
1989-1990
Accounts Receivable Clerk
1988-1989
● Resolved accounts receivable discrepancies and reconciled balances.
● Processed expense reports, journal entries, and accruals. ACCOMPLISHMENTS
● Promoted to Junior Accountant in 1989, a newly created position based on skills and performance.
● Member of the National Association of Accountants (NAA). EDUCATION
College of DuPage, Glen Ellyn, IL Global
Studies/Accounting
National University, Vista, CA
Accounting
References available upon request.
NOTE:
Following the end of my last assignment at Bi-State, I had temporarily taken on the duty of health care aide for my mother. Now that my mom’s situation has stabilized with a health care aide that both she and I feel is a great fit, I feel it is time for me to get back to what I enjoy doing most and thrive.