Operations & Administration Leader in School Nutrition
Resume:
WANDA G. MCCLAIN
Garner, North Carolina 27529
919-***-**** CL
**************@*****.***
OBJECTIVE
Seeking an administrative position with a company that values commitment, dedication, strong leadership, and promotes a friendly working environment.
DURHAM PUBLIC SCHOOLS, SCHOOL NUTRITION SERVICES, Durham, NC 27703
Personnel Development/Regional Supervisor (1/24/2019 - Present)
*SY 2022-2023: Received commendations from NCDPI for successful Administrative Review results.
*May 2023: Nominated as Durham Public Schools District Employee of the Month for School Nutrition Services.
*April 2022: Received the Board of Education Recognition Spark Award for Leadership efforts.
*Assisted with the opening of a new school cafeteria (Lyons Farm Elementary School) at the beginning of SY 2022-2023. Coordinated employee training for new equipment.
*Supervise the Child Nutrition program for thirteen (13) DPS schools, monitor compliance for the National School Lunch Program, Breakfast Program, Summer Food Service Program, and the After School Snack program. Reviews documentation of food production, monitors purchasing, storage and inventory of supplies and equipment. Ensure optimal food safety and sanitation practices.
*Spearheaded the development of the SNS Managers Training Program and have successfully graduated twenty-four managers since 2020.
*Responsible for the selection, interviewing and hiring of employees for designated schools
*Maintain established systems and training programs to provide a safe working environment, complying with all OSHA regulations and other local, state and federal regulations.
*Provide training for the ServSafe Managers Certification Examination to ensure continued compliance with state and local requirements.
*Ensures annual completion of the HACCP Binder, facilitates the annual HACCP verification documentation, and provides yearly updates and conducts audits for required documentation.
* Provide support and follow-up with school child nutrition managers on fiscal management.
*Maintain a highly motivated staff by providing a healthy staff environment and communicating with employees in an honest, fair, and timely manner using sound judgment.
* Create corrective action plans to address any discrepancies or issues discovered during assessment.
*Coordinate and conduct mid-year and end of year evaluations with managers
*Promote positive reinforcement by valuing individual and work group contributions to increase a sense of teamwork.
*Demonstrate willingness to change and explore new ways of improving the effectiveness and efficiency of the CNS.
ServSafe Instructor/Registered Proctor (3/1/2015-Present). Classes are conducted on request.
*Provides training and administers the examination for the ServSafe Food Protection Manager
Certification Examination.
NORTH CAROLINA DEPARTMENT OF PUBLIC INSTRUCTION, Eastern North Carolina School for the Deaf, Wilson, NC 27893
Food Service Director (9/5/2017-12/19/2018)
*Planned quality nutritionally adequate 4-week seasonal menu cycles that meet government requirements for National School Breakfast and National School Lunch meal program, in addition to, providing supper meals utilizing, NutriKids Menu Planning and Nutritional Analysis Program. Ensures compliance according to 7 CFR 210 National School Lunch Program.
*Ensured meals planned are nutritionally adequate, cost efficient, UDSA commodity foods are
utilized, variety of color, flavor and texture are considered in meal planning.
*Ensured appropriate meal component choices for Offer vs. Serve, to ensure students have a variety of choices in meal selections.
*Monitored work standards for sanitation, safety, and personal hygiene.
*Planned and conducted food service department meetings.
*Managed and controlled spending of funds allocated for the food service program in an efficient and effective manner according to 2 CFR 200.
*Determined amounts of food needed based on planned menus that comply with the National School Lunch and Breakfast Program. Plans quality cost-effective menus, keeping waste to a minimum.
*Completed computerized ECOS orders and requisitions for commodity foods based on menus and recipes through UDSA Commodity Food Program.
*Followed the USDA Food Buying Guide for purchasing foods, keeping wellness foremost in accordance with federal guidelines.
*Ensured the needs of students with special dietary requirements are met and satisfied.
Completes work assignments for dietary employees.
*Kept records of all USDA Reimbursable Meal Program forms for current year plus previous three years.
*Ensured HACCP monitoring logs are completed.
*Conducted interviews and completed hiring packages for vacancies as needed by the department.
*Approved work and leave time for all employees through Beacon time keeping system.
*Handled personnel issues with fairness and integrity.
*Participated as a department representative in the mediation process regarding an employee grievance. Was successfully in reaching a resolution to the employee’s dispute.
.
NORTH CAROLINA DEPARTMENT OF HEALTH AND HUMAN SERVICES, Division of Public Health, Nutrition Services Branch, Raleigh, North Carolina
Public Health Program Supervisor/Administrative Review Coordinator (1/4/2016-2/28/2017)
*Provided leadership for the Compliance Review Process for the Child and Adult Care Food Program (CACFP), to include planning, development, analysis and evaluation of all Special Nutrition Program (SNP) Compliance Reviews. Monitor the quality and quantity of compliance reviews using 7 CFR 226 and 2 CFR 200.
*Certified Corrected Action Plans for non-compliant findings observed during Administrative Reviews.
*Directly supervised the performance of five Child Nutrition Compliance Officers and one Processing Assistant.
*Approved and monitored the weekly staff itinerary and work schedule.
*Monitor regulatory compliance through assessment, analysis and evaluation of sub-recipient agencies procedures and policies.
*Audited and assessed sub-recipient agencies’ program management processes by coordinating second party reviews on compliance reviews based on Federal and State requirements.
*Assisted in the annual application update process as second party review.
*Interpreted and provided regulatory and procedural guidance to ensure consistency among agencies and to achieve compliance with Federal and State laws and regulations7 CFR 226 and
2 CFR 200.
*Completed Administrative Reviews for the CACFP Program for Sponsoring organizations, Childcare Centers, and Afterschool At-risk Programs.
NORTH CAROLINA DEPARTMENT OF PUBLIC SAFETY Division of Adult Correction and Juvenile Justice, Child Nutrition Section, Raleigh, North Carolina
Child Nutrition Program Administrative Officer (5/2011 to 12/2015)
*Completed federally mandated onsite Child Nutrition Program monitoring of the National School Lunch Program and School Breakfast Program.
*Reviewed service contracts for completeness and compliance with federal, state and agency guidelines.
*Performed annual training/professional development training to child nutrition staff.
*Conducted ServSafe training and administer certification examination.
*Coordinated Local Wellness Program.
*Created purchase orders and processed invoices for payment of goods and services.
LONGLEAF NEURO MEDICAL CENTER, Wilson, North Carolina
Director of Nutritional Services (03/07 to May 2011)
*Three consecutive years (2008, 2009, 2010) 100% deficiency-free annual survey by Department of Health and Regulatory Services.
*Managed annual raw food budget of approximately $810,000 and supply budget of $85,000.
*Outstanding rating on annual Performance Management Plan.
*Approved expenditures for the departments and manages the personnel resources.
*Planned menus in accordance with standards, procuring raw materials and supplies to accomplish these menus.
* Ensured sanitation practices are followed according to local SOP’s, state and federal regulations, HACCP principles followed.
*Conducted monthly and quarterly patient chart audits to ensure completion of patients’ nutritional assessments, care plans, and MDS as scheduled.
*Was responsible for hiring and dismissal of all staff, and all coaching and disciplinary action within the department.
DUKE UNIVERSITY HOSPITAL, Durham, North Carolina
Hospitality Manager (9/06-March/07)
*Ensured optimum sanitation measures were performed according to JCAHO standards.
*Analyzed Press Ganey/in-house monthly survey reports to determine the status of customer services being provided and initiated actions for performance improvements.
*Worked closely with medical personnel in ensuring patient nutritional needs were provided.
*Completed daily audits ensuring exceptional customer service throughout meal delivery.
UNIVERSAL HEALTHCARE, Raleigh, North Carolina
Food Service Director (10/05-04/06)
*Responsible for the daily kitchen operation.
*Provided continuous quality assurance through monitoring tray line activities, room tray audits, weekly kitchen inspections and completion of monthly/quarterly chart audits.
*Ensured sanitation practices were followed according to local SOP’s, state, and federal regulations.
*Provided nutritional interventions to candidates with significant weight loss, decreased food intake, pressure ulcers and those receiving therapeutic diets.
*Member of the interdisciplinary team (care plan) whereby an active role was taken to ensure nutritional assessments were completed and ensured completion of state required forms.
CAROLINA NURSING AND REHABILITATION CENTER, Raleigh, North Carolina
Food Service Director (10/01-11/05)
*Responsible for the daily kitchen operation.
*Provided continuous quality assurance through monitoring tray line activities, room tray audits, weekly kitchen inspections and completion of monthly/quarterly chart audits.
*Ensured sanitation practices were followed according to local SOP’s, state and federal regulations.
*Provided nutritional interventions to candidates with significant weight loss, decreased food intake, pressure ulcers and those receiving therapeutic diets.
WAKE COUNTY CHILD NUTRITION SERVICES, Raleigh, North Carolina
Child Nutrition Service Manager (8/94-05/2001)
*Responsible for overseeing the preparation, cooking, and serving of food and beverage items for the purposes of meeting projected meal quantities and mandated nutritional and health standards and ensuring appealing presentation.
*Inspected food and supply deliveries to verify quantity, quality, and specifications of orders.
*Evaluated prepared food for flavor, appearance, and temperature.
*Supervised the child nutrition staff, organized, and directed staff member activities to accomplish required work.
*Handles daily cafeteria cash transactions. Followed guidelines for collecting and counting money on a daily basis and made bank deposits.
*Recorded data daily and submitted reports weekly and monthly.
*Responsible for the use and accountability of USDA foods, monitoring inventory to ensure proper accountability.
Maintained high standards of safety and sanitation in the work environment. Instructed staff in the care and use of equipment; and monitoring equipment maintenance and repair.
UNITED STATES ARMY- (1983-2012) RET, Food Service Instructor-H-Identifier, Food Service Manager
EDUCATION
NorthCentral University, San Diego, California
Masters of Science in Organizational Leadership (Ongoing)
STRAYER UNIVERSITY, Garner, North Carolina
Masters in Health Services Administration (27 Semester hours completed).
NORTH CAROLINA WESLYAN COLLEGE, Raleigh, North Carolina
Bachelor of Science, Business Administration
CARTERET COMMUNITY COLLEGE, Morehead City, North Carolina
Associates of Science, Business Administration
UNIVERSITY OF FLORIDA, Gainesville, Florida
Continuing Education: Certified Dietary Manager/ Certified Food Protection Professional
NATIONAL RESTAURANT ASSOCIATION, Certified ServSafe Instructor/Registered ServSafe Examination Proctor
REFERENCES
Joseph Earl Bizzell (RET Army)
625 Shadyview Beach Road
Havelock, NC 28560
252-***-**** cell
Robin Brooks
Assistant Director
Child Nutrition Services, Durham Public Schools
919-***-**** Ext. 29027
1817 Hamlin Rd.
Durham, NC 27703
*****.******@*****.****
Becky Pope, MS, RD, LDN
Registered Dietitian/Supervisor, Durham Public Schools
1817 Hamlin Rd.
Durham, NC 27703
*****.****@*****.***
Karen Lainez Rubi, MPH, RDN, LDN, CHES, CCHC
Nutrition Program Consultant
Division of Public Health, Nutrition Services Branch
North Carolina Department of Health and Human Services
919-***-**** office
5601 Six Forks Road
Raleigh, NC 27609
*****.**********@****.**.***
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