Enrollment Support & Program Coordinator Professional
Resume:
Tammy R. Stutes
************@*****.***
I am a friendly, loyal, and dedicated worker who has an ambition to succeed in any given environment. I enjoy learning, and I am always up for a new challenge. I have excellent customer service skills. I get along well with others, and I am also an efficient worker on my own. Hard-working, highly motivated team player with over 15 years of experience in sales and office management. Work Experience
Enrollment Support Specialist
Sowela Technical Community College
November 2024 to April 2026
Provide comprehensive support to prospective and current students, assisting with admissions, financial aid, registration, and student services while ensuring excellent customer service and administrative support.
Key Responsibilities:
• Student Support: Provide front counter and remote assistance to students regarding enrollment, financial aid, advising, registration, and other student services, including responding to emails, phone calls, and voicemails promptly and professionally
• Admissions and Financial Aid Assistance: Help students complete online applications and required paperwork for admissions and financial aid, including their FASFA.
• Administrative Duties: Perform clerical and technical support tasks, including processing mail, maintaining inventory, ordering supplies, and proctoring telepresence classes.
• Collaboration: Work with campus departments, such as Student Accounts, Financial Aid, Advising, and the Registrar to resolve student issues and improve enrollment processes.
• Compliance: Maintain knowledge of college policies and FERPA regulations to ensure confidentiality of student information.
• Other Duties: Provide backup support in other departments as needed, and perform additional tasks as assigned. Program Coordinator
Junior Achievements of SWLA- Lake Charles, LA
April 2022 to January 2023
I assisted with the planning and coordination of programs and their activities. Monitored implementation of program policies and practices. Created and supported program records, reports, presentations, and proposals. Facilitated positive relations between the program team, the public, and the media. Managed marketing and communications (media relations, social media). Preschool Teacher
Kidz Kuntry - Iowa, LA
October 2021 to April 2022
I taught twelve 2 and 3-year-olds. I taught the preschool curriculum to the students. Teaching them how to interact with one another, how to pick up after themselves, and how to share. I taught colors, shapes, objects, numbers, ABC’s, and how to regulate emotions. Program Aide
Save the Children Head Start - Jennings, LA
August 2020 to September 2021
Assisted in the planning and implementation of daily educational activities for the preschool-aged children in the Head Start Program. Provide supervision, personal needs (including hygiene and nutrition), and other related duties assigned by the supervisor. My particular position was also to be assigned to manage the front office.
Lead Optician
Advanced Family Eyecare - Jennings, LA
September 2013 to May 2020
Ordering frames the office sells, I meet with frame representatives and approve orders, and I maintain and update the inventory of stock. I assisted patients in choosing frames and prescription lenses, ordering contact lenses, and checking patients out. Answered phones and scheduled. Medical Office Experience.
Education
Bachelor of Science (BS) – Interdisciplinary Studies Liberty University - Lynchburg, VA
August 2021 to May 2025
Associate of Arts (AA) in Counseling
Liberty University - Lynchburg, VA
August 2019 to May 2021
Associate Degree in Office Systems Technology
Sowela Technical College customer service - Jennings, LA November 1997 to May 1999
Skills:
10 Key Data Entry Word Processing
Customer Service Assistant Manager Experience
Telephone Skills Supervising experience
Typing Personal Assistant Experience
Multi-line phone systems Excel
Medical Records and Scheduling Office Management
Microsoft Outlook Data Analytics
Bookkeeping Transcription
Filing Data Collection, and Data Entry
Accounting Document Management
Employee evaluation
Adobe Acrobat
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