Accounts Receivable & Admin Specialist with Logistics Experience

KIM THOMAS

Stoneville, NC • *****.*.**@*****.*** •

ACCOUNTS RECEIVABLE & ADMINISTRATIVE PROFESSIONAL FINANCIAL OPERATIONS LOGISTICS-SAVVY SUPPORT

Detail-oriented Accounts Receivable and Administrative Professional with over 12 years of experience driving financial accuracy, improving cash flow, and streamlining receivables operations across healthcare, housing, and corporate sectors. Known for precision in cash application, account reconciliation, and collections strategy using systems such as SAP, Oracle, Yardi, and QuickBooks. Demonstrates strong cross-functional communication and process improvement skills, with a proven ability to resolve complex discrepancies and support high-volume transaction environments. Recently expanded skill set with logistics and commercial driving experience, offering a unique operational perspective that enhances efficiency, accountability, and adaptability in dynamic business settings.

CORE COMPETENCIES

Accounts Receivable & Collections

Cash Application & Payment Posting

Invoice Reconciliation & Dispute Resolution

Customer Account Management & Billing Support

Data Entry & Financial Accuracy

Credit Approval & Risk Assessment

Administrative Operations & Office Support

Report Generation & Spreadsheet Management

Cross-Functional Communication & Team Collaboration

Process Improvement & SOP Development

PROFESSIONAL EXPERIENCE

Commercial Truck Driver – OTR & Local

Various Companies – Multiple Locations 2019 – 2026

Route Optimization: Planned and executed long-haul and local deliveries using GPS and Motive ELD system.

Regulatory Compliance: Conducted DOT-compliant pre/post-trip inspections and vehicle safety checks.

Weight Management: Maintained legal load weights via CAT scales for interstate transport.

Equipment Maintenance: Ensured cleanliness and operational readiness of truck and trailer.

Time Management: Met delivery schedules while adapting to weather, road, and traffic conditions.

Accounts Receivable & Collections Analyst

Canteen (Compass Group) – High Point, NC Aug 2021 – Feb 2022

Delinquency Reduction: Recovered outstanding balances across commercial accounts.

Payment Accuracy: Corrected misapplied transactions in coordination with treasury.

Account Reconciliation: Resolved aging discrepancies and updated post-COVID account data.

Cash Flow Improvement: Contributed to consistent collections and revenue stabilization.

Process Enhancement: Streamlined A/R operations through account cleanup and aging analysis.

Cash Application Specialist

Compass Group via TalentBridge – Charlotte, NC Feb 2018 – Aug 2018

High-Volume Processing: Posted thousands of daily check images and ACH payments.

Invoice Matching: Matched payments to invoices with accuracy and speed.

Internal Reporting: Built Excel tools for team tracking and reconciliation.

Email Communications: Used Outlook to facilitate payment clarification and resolution.

Workflow Improvements: Identified inefficiencies and contributed to team-wide SOP updates.

Accounts Receivable / Collections Analyst

Joerns Healthcare – Charlotte, NC 2016 – 2017

Credit Management: Assessed customer credit and approved limits per matrix guidelines.

Training & SOP Development: Onboarded new hires and documented operational procedures.

Dispute Resolution: Investigated and corrected system discrepancies.

Collections Management: Executed recovery strategies to meet collection goals.

Reporting: Produced weekly financial reports on outstanding receivables and cash flow metrics.

Subsidy Technician – A/R & Cash Application

Mercy Housing – Denver, CO 2014 – 2015

Subsidy Processing: Entered monthly subsidy charges in Yardi for multiple properties.

Cash Posting: Processed cash receipt batches and uploaded to operating system.

Ledger Reconciliation: Audited and corrected site-level accounting discrepancies.

Cross-Functional Support: Assisted property managers with A/R issues and corrections.

Data Integrity: Led ledger clean-up projects to ensure financial accuracy.

Payment Specialist / Payment Poster

SCL Health System – Broomfield, CO 2013 – 2014

Multisite Posting: Reconciled payments across hospital facilities.

Team Coordination: Assigned posting tasks and tracked team progress.

Reporting: Generated comprehensive banking and payment reports.

System Uploads: Entered data from multiple systems into centralized platform.

Billing Coordinator (Part-Time)

Boulder Vision Associates – Boulder, CO 2013

Claims Submission: Submitted insurance claims (paper/electronic) to commercial and government payers.

Denial Management: Followed up on claim denials and obtained pre-authorizations.

Statement Preparation: Sent monthly billing statements to patients.

Coding Accuracy: Used ICD-9, CPT, and HCPCS codes for accurate reimbursement.

Owner Support: Maintained financial spreadsheets for practice owner.

EDUCATION & CERTIFICATIONS

CDL-A License – Transtech Trucking School, Charlotte, NC 2019

Medical Coding Specialist Certificate – Durham Technical College, Durham, NC 2010

Executive Assisting Coursework – Brookstone Business College, Greensboro, NC

TECHNICAL SKILLS

Tools: OnBase, Maximo, Fieldglass, Workday, Tableau, ChatGPT

ERP Systems: SAP, Oracle, Yardi, QuickBooks, AdvancedMD

Productivity Tools: Microsoft Excel, Outlook, Word, OneDrive

CRM & Accounting Platforms: Banner, Centricity, Dynamics 365, PeopleSoft

Contact this candidate