Packaging Operations Leader and Trainer
Resume:
Shelby Dahl
Henderson, NV *****
******************@*****.***
Professional Summary
1. Resourceful packaging operator with 5 years of experience in remote and hybrid work settings. Proficient in operating packaging machinery, ensuring quality control, and collaborating with cross- functional teams. Possess strong leadership skills, with experience in implementing efficient inventory management systems and developing safety protocols. Skilled in customer service, problem-solving, and communication.
Authorized to work in the US for any employer
Work Experience
Packaging Operator
Solina Foods-North Las Vegas, NV
February 2023 to August 2024
• Operated packaging machinery and equipment to ensure efficient production and packaging of products
• Maintained a high level of quality control by inspecting finished products for defects or errors
• Followed standard operating procedures (SOPs) to ensure compliance with safety regulations and product specifications
• Collaborated with team members to meet daily production targets and deadlines
• Performed routine maintenance on packaging machines, such as cleaning, lubricating, and adjusting settings
• Assisted in the setup and changeover of packaging equipment for different product runs
• Identified opportunities for process improvement to increase efficiency and reduce waste in the packaging line
• Trained new employees on proper operation of packaging machinery and adherence to safety protocols
• Resolved minor technical issues or malfunctions during production to minimize downtime
• Ensured compliance with Good Manufacturing Practices (GMP) throughout the entire packaging process
• Worked collaboratively with cross-functional teams, including quality control, warehouse, and logistics departments
Warehouse Manager
American Nutritional Corporation, Inc.-Las Vegas, NV January 2021 to June 2022
• Implemented efficient inventory management system, reducing stock discrepancies by XX%
• Developed and implemented safety protocols to ensure compliance with OSHA regulations
• Managed shipping and receiving processes, ensuring accurate and timely delivery of goods
• Negotiated contracts with suppliers to secure favorable pricing terms for materials and supplies
• Maintained records of all incoming/outgoing shipments, ensuring proper documentation for tracking purposes
• Resolved customer complaints related to product quality or delivery issues promptly Education
GED and some college in Certified Nursing Assistant (CNA) Davis Applied Technology College - Layton, UT
Skills
• Computer skills
• English
• Leadership
• Customer service
• Adaptability
• Active listening
• Time management
• Microsoft Office
• Typing
• Packaging
• Multitasking
• Problem solving
• Empathy
• Teamwork
• Communication skills
• Warehouse experience
• Heavy lifting
• Basic math
• Organizational skills
• Forklift
Certifications and Licenses
Food Handler Certification
Forklift Certification
Additional Information
I have 5 years experience in working at call centers. I have done the whole thing, work from home in sales and it was inbound/outbound phone calls. I have also worked in customer service over the phone, inbound/outbound. I have taken time in between my jobs to have or raise children, but I remember how to be a good customer service representative and I’d like to try it again hopefully or gradually making it so I can work comfortably at home.
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